Bojay1997
01-18-2008, 09:50 PM
So almost a month ago now, I ordered a collectible PC game from an Ebay seller for $40. This seller sells lots of collectible PC games and posted a picture of the original release packaging and confirmed in the description that it was the original retail box version. I immediately paid with Paypal and even paid the $10 shipping charge, despite the fact that the game was going to be shipped by Priority Mail and only cost the seller $5.25 to ship with tracking. Anyway, a week later the game arrives and it turns out the seller sent me one of those cheap DVD case re-releases that they sell at Fry's and other places for $10. I e-mailed and the seller claimed that he sent me this version because it was "more compatible" with newer computers. I responded that I didn't want a newer version and that if I did, I could have gone to the local Fry's and picked it up. After several e-mail exchanges, he agreed to replace the game but I would have to ship it back unopened and pay for the shipping. While I don't think this was fair, I went ahead and did it.
Yesterday, after three weeks of waiting, I e-mailed the seller and he denied receiving the game. I checked the tracking number and confirmed it had been delivered two weeks ago. He then changed his story and claimed he got a package from me, but it didn't have a game in it, rather it had another gift item and a note. This sounded shady to me, but he provided pictures and what I can gather is that the package was damaged in transit and the USPS put another item in the box figuring it was the right one. They didn't attach a notice, but he sent me pictures and it looks like they put plastic straps around the priority mail box I returned the game in.
So, long story short, the seller is now refusing to refund my money or replace the game. Am I being unreasonable to expect a replacement given that it was his mistake and I shouldn't have been responsible to ship the original game back initially? I really am curious about what everyone thinks.
Yesterday, after three weeks of waiting, I e-mailed the seller and he denied receiving the game. I checked the tracking number and confirmed it had been delivered two weeks ago. He then changed his story and claimed he got a package from me, but it didn't have a game in it, rather it had another gift item and a note. This sounded shady to me, but he provided pictures and what I can gather is that the package was damaged in transit and the USPS put another item in the box figuring it was the right one. They didn't attach a notice, but he sent me pictures and it looks like they put plastic straps around the priority mail box I returned the game in.
So, long story short, the seller is now refusing to refund my money or replace the game. Am I being unreasonable to expect a replacement given that it was his mistake and I shouldn't have been responsible to ship the original game back initially? I really am curious about what everyone thinks.