Am i wrong?

[Dark_Sol]

I've recently bought a couple of pc games from ebay.
Baldur's gate 1, Sword coast and neverwinter nights. The sword coast was sealed and costed me 20.50$.
Well, the seller requested 40$ for priority shipping. I told her to put everything in a sturdy box. She said ok.

The package arrived. It was shipped for 25$ in a simply paper wrapping. The sealed sword coast was crumpled and wrinckled as hell. From a new game it turned into a pile of shit.
I've asked her for a full game refund + she saved on shipping. she told me she could do a partial refund. I've got 10$. WTF??? I emailed her i need full game cost refund because i can only wipe my ass with it now. She responded like "Cd's does not work? They work? Then STFU 10$ is more then enough for a damaged box". And for shipping it was even more stupid answer.
Well i told her i'd open a paypal claim and have her ass. I will provide pictures of damaged box.

[DeputyMoniker]

Well, if she agreed to pack it then yeah, you're right. However, don't get your hopes up on "having her ass." That isn't how Paypal works. Beside that, giving her a bunch of "waaaaa" isn't going to do anything but piss her off. Just explain what the problem is and if she doesn't cooperate, then file your complaint.

[Dark_Sol]

Well she told me that Russian Federation is not Europe, but Asia! Need i say more? LOL

[The 1 2 P]

Something similar happened to me with N64 games. On two occasions I asked the sellers to send me the N64 games in a sturdy box because I didn't want them to get crushed. Well sure enough both they both sent them in flimsy paper mailers with minumum insulated bubble wrap. Obviously both arrived slightly crushed and one was shipping from Japan. But I didn't ask paypal for a refund because I didn't feel like going thru the drama.

[mercarian]

I've recently bought a couple of pc games from ebay.
Baldur's gate 1, Sword coast and neverwinter nights. The sword coast was sealed and costed me 20.50$.
Well, the seller requested 40$ for priority shipping. I told her to put everything in a sturdy box. She said ok.

The package arrived. It was shipped for 25$ in a simply paper wrapping. The sealed sword coast was crumpled and wrinckled as hell. From a new game it turned into a pile of shit.
I've asked her for a full game refund + she saved on shipping. she told me she could do a partial refund. I've got 10$. WTF??? I emailed her i need full game cost refund because i can only wipe my ass with it now. She responded like "Cd's does not work? They work? Then STFU 10$ is more then enough for a damaged box". And for shipping it was even more stupid answer.
Well i told her i'd open a paypal claim and have her ass. I will provide pictures of damaged box.

Unfortunately, a lot of ebay members try to save money by using inferior shipping means (especially those not offered in there bids). I would honestly ask for a full refund, and put a claim in through ebay and paypal. Don't let the seller boss you around, they are completely in the wrong. Hope I helped O_o

[ryborg]

You are aware that if you file a Paypal dispute, you'll have to mail the damaged item back to her WITH TRACKING before you are eligible for a refund. You won't automatically be given free money. You won't be given a partial refund because you paid more for S&H than the actual postage cost. I'd still file a dispute if she doesn't cooperate.

She sounds like a pretty crappy seller though, especially because you get free Priority supplies, including sturdy boxes like you requested.

[Dark_Sol]

I opened a dispute and escalated it to a claim. Also i wrote that won't sent the item back because it will cost me more then the item cost itself. I'll throw it away simply.
As a result i got 3 negative feedbacks at once! While i already left 2 positives for her, but still shitted 1 neg :)

[Dark_Sol]

I opened a dispute and escalated it to a claim. Also i wrote that won't sent the item back because it will cost me more then the item cost itself. I'll throw it away simply.
As a result i got 3 negative feedbacks at once! While i already left 2 positives for her, but still shitted 1 neg :)

one of the negs: "BEWARE!! He frequently demands refunds. Email me 4 proof. Horrid buyer!!"
LOL

[thetoxicone]

I opened a dispute and escalated it to a claim. Also i wrote that won't sent the item back because it will cost me more then the item cost itself. I'll throw it away simply.
As a result i got 3 negative feedbacks at once! While i already left 2 positives for her, but still shitted 1 neg :)

While at least the negatives only count as one since they came from the same person.

[Dark_Sol]

Yearh it's good. I've been ebay user for nearly 5 years. And my feedback was always perfect.

[mercarian]

Yeah the feedback system is flawed in a sense. It sucks to have a "negative' left when you did nothing wrong. Some people use automated systems that leave the same feedback you left them (for larger vendors). Thats how I got my one and only negative on ebay. At least you can stand back and have a good laugh at her stupid remark. O_o

[Dark_Sol]

wow this looks cool.

Said he's gotten dozens of refunds. WATCH OUT!! Demanding & unreasonable!! Seller:
monamiebecky ( 140 [Feedback score is 100 to 499] )
Mar-20-08 07:41


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Reply by darksol1983 (Mar-21-08 04:36):
Oh yes i'm very f*cking demanding. I only asked to ship it in box and you ingore


Negative feedback rating BEWARE!! He frequently demands refunds. Email me 4 proof. Horrid buyer!! Seller:
monamiebecky ( 140 [Feedback score is 100 to 499] )
Mar-20-08 07:36


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Reply by darksol1983 (Mar-21-08 04:33):
Oh yearh. Email her. Sent me 10$ refund and stole 25$ more. Greedy and careless.

Negative feedback rating An absolute NIGHTMARE!! Didn't read auction terms, made unreasonable demands. Seller:
monamiebecky ( 140 [Feedback score is 100 to 499] )
Mar-20-08 07:35


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Reply by darksol1983 (Mar-21-08 04:32):
And i've left positive for you.... you're a greedy and careless witch.

[jb143]

You can always ask ebay for look into to removing the negative feedbacks. I've gotten a couple negatives removed after getting them from stupid sellers and buyers before. The seller would have to agree to this though. You might have a bit of luck with it though since it's obvioulsy retalitory feedback. Two of the negatives have nothing to do with the item in dispute. I'd at least bring that to ebays attention since I'm pretty sure it's against ebays policies.

[Frankie_Says_Relax]

I thought sellers were no longer allowed to leave negative feedback for buyers.

Did this all happen prior to the policy change?

[jonjandran]

I thought sellers were no longer allowed to leave negative feedback for buyers.

Did this all happen prior to the policy change?

That starts in May.

[JerseyDevil65]

That starts in May.

I don't get it, why would E-bay stop sellers from negging buyers?

[Cinder6]

I don't get it, why would E-bay stop sellers from negging buyers?

To prevent retaliatory negatives, just like in this case. Now, a buyer will just have a low feedback score.

Hmm, I just considered, that might make me look bad... I opened my account in November 2000, but I only have a feedback rating of 59. I just don't use eBay much. Hopefully that doesn't come back to bite me.

[The 1 2 P]

You can always ask ebay for look into to removing the negative feedbacks. I've gotten a couple negatives removed after getting them from stupid sellers and buyers before. The seller would have to agree to this though. You might have a bit of luck with it though since it's obvioulsy retalitory feedback. Two of the negatives have nothing to do with the item in dispute. I'd at least bring that to ebays attention since I'm pretty sure it's against ebays policies.

Another way to have feedback removed is if the other person cursed or used some other form of lewd and/or offensive language. Not only did this help me get a negative off of my dummy account but it also got the seller temperaily suspended from ebay. But it looks like this wasn't the case in your situation.

[ryborg]

Also i wrote that won't sent the item back because it will cost me more then the item cost itself. I'll throw it away simply.

It doesn't matter what you write or tell Paypal. You won't get any refund at all unless you return the item with tracking or some kind of delivery confirmation. It doesn't matter how much it costs to return-ship it.


You can always ask ebay for look into to removing the negative feedbacks. I've gotten a couple negatives removed after getting them from stupid sellers and buyers before. The seller would have to agree to this though. You might have a bit of luck with it though since it's obvioulsy retalitory feedback. Two of the negatives have nothing to do with the item in dispute. I'd at least bring that to ebays attention since I'm pretty sure it's against ebays policies.

Well, pretty much this entire post is wrong. Yes, you can attempt a Mutual Feedback Withdrawal, but it's unlikely the seller will agree to it. Ebay has very clear standards by which they manually remove negative feedback, and Dark_Sol's situation isn't even close to any of them. The feedback is going to stick, which sucks, but that's part of life on ebay.


Another way to have feedback removed is if the other person cursed or used some other form of lewd and/or offensive language.

Ebay doesn't let you swear anymore in feedback, so you can forget about this one, too. They have a pretty large word filter, which includes vulgar words of the 1940s like scumbag. You can't even use common forms of 1337-speak to get around it.

[JerseyDevil65]

To prevent retaliatory negatives, just like in this case. Now, a buyer will just have a low feedback score.


Ah, I understand it now. Sellers will have to treat buyers better (quick shipping, better packing, etc) because buyers can leave honest feedback and not be afraid of getting negged back.

I definitely like it.

[Dark_Sol]

Yes it's good.

[The 1 2 P]

Yes it's good.

Unless you are the seller and the buyer is a worthless douch bag. Then it's not so good.

[JerseyDevil65]

Unless you are the seller and the buyer is a worthless douch bag. Then it's not so good.

Unfortunately, the feedback system does not work the way it is currently done so something had to change.

They still have the 3 strike rule, correct?

[The 1 2 P]

Unfortunately, the feedback system does not work the way it is currently done so something had to change.

They still have the 3 strike rule, correct?

3 strikes for unpaid buyer complaints? As far as I know they still do. I never get past the first one because the buyer always decides to pay after receiving it.

[Dark_Sol]

Well as for ebay feedback changes. I think it's good. Because sellers do what they want. They take ridiculous "handling" fees, pack fragile stuff in plain paper, overcharge, sent stuff after weeks of doing nothing and so on. There are many careless sellers like the one mentioned in my first post. They need to be taught a lesson. Especially ones who do not care about negs.

[Massimiliano]

first thought it was stupid but when you think about it, feedback as a buyer is useless. Unless you have 0, it will change nothing: you want to buy, you buy.
In counterpart, maybe they should make the unpaying strikes a bit tougher.

[c0ldb33r]

I think you're right to make a paypal complaint. If you told her you wanted it shipped in a secure box and paid her handsomely to do so, and she did, it seems clear to me that you should seek recompense.

She's an idiot for leaving neg feedback. I hate that about eBay. The seller should only be concerned with whether you paid in a timely manner and that's it.