HELP! My PS2 stopped playing DVD's...........

[stargate]

all of a sudden, my PS2 won't play DVD's anymore. It seems to play games ok, however not ALL games. It has become very touchy. But most games work ok, however I can't get any friggin movies to work.

I read somewhere about getting new drivers to make newer movies work and needing to buy a remote. Or maybe it needs a cleaning or is broken. Any ideas?

[Felixthegamer]

Isn't there something you can use to clean the lens of the dvd/game player?

[Raedon]

what version PS2 is it? if you got it when it was $299.99 then you will need to throw it away.

[stargate]

what version PS2 is it? if you got it when it was $299.99 then you will need to throw it away.

tell me you're joking. yes, I did get it when it was $299. What's the deal?

[Raedon]

the original ps2's had a poorly designed and low power DVD laser that fails. Consider youself lucky it worked as long as it did. Sony designed the first three Versions (V1-3) to be able to just make it past warranty. Basically they cut corners to keep the price down.

You need a V7 (newest ps2) it has one of the strongest DVD lasers in the industry.

[WiseSalesman]

Somebody was just saying in another thread that, warranty or no, sony will fix your faulty PS2 if you call and then send it in.

The post in question is in this thread. http://www.digitpress.com/forum/viewtopic.php?t=12350

[jjessop]

the original ps2's had a poorly designed and low power DVD laser that fails. Consider youself lucky it worked as long as it did. Sony designed the first three Versions (V1-3) to be able to just make it past warranty. Basically they cut corners to keep the price down.

You need a V7 (newest ps2) it has one of the strongest DVD lasers in the industry.

You have no clue about what your talking about Raedon!

Open the tray and then turn the power off. Take a can of compressed air and place the plastic nozzle inside the tray opening about half way in. Using short bursts blow the dust off of the lens. MOST PS2 disc read problems are dust and dirt related.

If it's a 30001, 30001R or 350001 console try placing it in "diagnosis mode" and see if the DVD plays. You select that via the "version" info screen where the driver revisions are listed. Go to console and select it on, open tray and start the disk. It will default back to off when the tray is opened or console reset. Diagnosis mode on those version consoles places the optical blocks focus parameters into an "automatic" mode and adjusts focus to the specific media vs using the factory stored electrical adjustment parameters.

Let me know if your still having problems......

Jerry

[Sylentwulf]

Actually, Raedon is right, the early released PS2's are crap and usually fail after a year or 2 depending on how often you use them and what for. I bought a new one from best buy and returned my old one.

[Mayhem]

Yep Raedon is right... Sony in the earlier models decided it would be a great idea to place the internal PSU right next to the laser unit. Way to go guys! Needless to say this causes many read problems eventually. Later models have been redesigned to correct this "oversight" thank fuck...

[Raedon]

the original ps2's had a poorly designed and low power DVD laser that fails. Consider youself lucky it worked as long as it did. Sony designed the first three Versions (V1-3) to be able to just make it past warranty. Basically they cut corners to keep the price down.

You need a V7 (newest ps2) it has one of the strongest DVD lasers in the industry.

You have no clue about what your talking about Raedon!

Open the tray and then turn the power off. Take a can of compressed air and place the plastic nozzle inside the tray opening about half way in. Using short bursts blow the dust off of the lens. MOST PS2 disc read problems are dust and dirt related.

If it's a 30001, 30001R or 350001 console try placing it in "diagnosis mode" and see if the DVD plays. You select that via the "version" info screen where the driver revisions are listed. Go to console and select it on, open tray and start the disk. It will default back to off when the tray is opened or console reset. Diagnosis mode on those version consoles places the optical blocks focus parameters into an "automatic" mode and adjusts focus to the specific media vs using the factory stored electrical adjustment parameters.

Let me know if your still having problems......

Jerry

Well, thanks for telling me i don't have a clue on asubject I know a lot about :/ The first three ps2 versions suck.. they don't paly dvd-r, or rw for a reason.. poor lasers..

do the compressed air thing and tell us how it goes.

[Griking]

the original ps2's had a poorly designed and low power DVD laser that fails. Consider youself lucky it worked as long as it did. Sony designed the first three Versions (V1-3) to be able to just make it past warranty. Basically they cut corners to keep the price down.

Just another example of why Sony sells so many more consoles than Nintendo or Microsoft. You have to replace them every 2 years. They did it with the PS1 and they're doing it again with the PS2.

[jjessop]

I stand by my statement regarding Raedon. You guys can call me a fuck....fine, the bottom line is that I'm offering up solutions for the guy. If these don't work I will personally fix it for him. What help are you guys offering up? All I'm reading is seriously flawed technical conclusions instead of solutions. Throw it out is not a legitemate conclusion in my mind BTW:

You should read the link that was posted in the thread regarding the very liberal warranty repair policies that exist. That was a great example of offering up some help.

Jerry

[omnedon]

Well, this thread has gotten stupid.

I repair PS2's (and more) professionally (I am NOT a SONY guy). PM me, and I will try to help.

Most likely, dirty.
Possibly, DVD laser needs it's potentiometer adjusted (very tricky! works 65% of the time)
Possibly, DEAD laser, needs new one. I have one spare, but they don't go real cheap.

In Canada, SONY has a contract to a place to do factory refurbs, and I have authorization to send in dead decks without prior workorders or approval. It's pretty reasonable, at around $80USD.

PM me for help. Everyone posting here so far is half right. All true, to a point.

[dave2236]

If you want to get rid of it, i'm interested in buying it off of you. You could even keep the controller if you want, I don't need another controller.

If you are interested in selling it just pm me.

thanks, dave

[Raedon]

I stand by my statement regarding Raedon. You guys can call me a fuck....fine, the bottom line is that I'm offering up solutions for the guy. If these don't work I will personally fix it for him. What help are you guys offering up? All I'm reading is seriously flawed technical conclusions instead of solutions. Throw it out is not a legitemate conclusion in my mind BTW:

You should read the link that was posted in the thread regarding the very liberal warranty repair policies that exist. That was a great example of offering up some help.

Jerry


no one called you a fuck lol. Please don't start trolling the DP forum though, it isn't a good idea.

Sure there are a lot of things he could do.. from shady to lagit.

His best shady option would be to buy a new ps2 version7, put the old ps2 in the box and return it as defective.

His best squeeky clean method would be to pay the shipping, send it in for repair, wait 6-8 weeks and then have it break again in 5 months.

The only real option is to somehow get rid of the old ps2 and get a new version of the console.

And like anyone would send a ps2 to someone trolling a forum with 38 posts for "free" repairs when the air doesn't work lol.. common..

[jjessop]

Well, this thread has gotten stupid.

I repair PS2's (and more) professionally (I am NOT a SONY guy). PM me, and I will try to help.

Most likely, dirty.
Possibly, DVD laser needs it's potentiometer adjusted (very tricky! works 65% of the time)
Possibly, DEAD laser, needs new one. I have one spare, but they don't go real cheap, and I always require the dead one in exchange when I do repairs.

In Canada, SONY has a contract to a place to do factory refurbs, and I have authorization to send in dead decks without prior workorders or approval. It's pretty reasonable, at around $80USD.

PM me for help. Everyone posting here so far is half right. All true, to a point.

Your also only "half right" my friend. First off I'm 100% right about what I threw out. Thanks for confirming the "dirt" problem as the most likely cause. If your cranking the laser diode current pots your only causing more problems, don't do it. You don't have the proper tools and software to properly adjust the unit and your only curing the symptom and not the problem. It's like over inflating your tires but you actually have bad shocks. This whole pot adjustment theory was started due to mod chip's and CDR's. CDR's are much more difficult to read and the mechanism is not optimized to read them. Cranking up the laser diode current will help with CDR's, but you risk a lower lifetime on the diode (significantly in some cases), smoking it totally, and/or a seriously increased the jitter rate.

I sure hope your not loading up bad parts into consoles and then dumping them on MTC for repair..........you wouldn't do that now would you :)

Jerry

[jjessop]

So suddenly responding to a persons request for info with accurate helpful technical information and the promise to help is now a "troll". You offered up nothing but B.S. pure and simple, that was the troll my friend. Read Mayhems post and at the end it says "thank fuck" and I assumed he directed that at me.....maybe not, but it was said.

I'm willing to bet he will gladly send me his PS2 if he does not get it going.

Jerry





I stand by my statement regarding Raedon. You guys can call me a fuck....fine, the bottom line is that I'm offering up solutions for the guy. If these don't work I will personally fix it for him. What help are you guys offering up? All I'm reading is seriously flawed technical conclusions instead of solutions. Throw it out is not a legitemate conclusion in my mind BTW:

You should read the link that was posted in the thread regarding the very liberal warranty repair policies that exist. That was a great example of offering up some help.

Jerry


no one called you a fuck lol. Please don't start trolling the DP forum though, it isn't a good idea.

Sure there are a lot of things he could do.. from shady to lagit.

His best shady option would be to buy a new ps2 version7, put the old ps2 in the box and return it as defective.

His best squeeky clean method would be to pay the shipping, send it in for repair, wait 6-8 weeks and then have it break again in 5 months.

The only real option is to somehow get rid of the old ps2 and get a new version of the console.

And like anyone would send a ps2 to someone trolling a forum with 38 posts for "free" repairs when the air doesn't work lol.. common..

[Achika]

Oh, I feel as if this thread will go the route of the "sound setup" thread. :roll:

[Arcade Antics]

Please don't start trolling the DP forum though, it isn't a good idea.

@Raedon: Jerry is hardly "trolling the DP forum." Just wanted to throw that out there.

[omnedon]

Thanks for confirming the "dirt" problem as the most likely cause. If your cranking the laser diode current pots your only causing more problems, don't do it. You don't have the proper tools and software to properly adjust the unit and your only curing the symptom and not the problem. It's like over inflating your tires but you actually have bad shocks. This whole pot adjustment theory was started due to mod chip's and CDR's.

You may be right. Adjusting the pots may very well be shortening the lifespan of the laser. If you truly want to be helpful, like you say, please explain. Which tools do I lack? What software? What else do I not know? Please elucidate me. That would be helpful, unless of course, you cannot divulge company secrets? Wouldn't want people getting better value or anything.....

What is wrong with shortening the lifespan of a laser that won't read discs?? Better off leave it alone is your advice? Every pot adjust I've done has come with a 30 day warranty from me. My personal unit has a pot adjust, and has been running for more than 6 months on it. (I don't use CDR's BTW, I play originals- I'm a collector). Haven't had one returned in the last year, and they would definitely bring it to me if it died.

When something is not working, it's hard to make it less functional than that. A refurb from SONY is a refurb from SONY. Maximum spent, maximum inconvenience. Why not wait to refurb until the laser is totally dead? Costs the same for the refurb either way. I'm surprised you (jessop) recommend compressed air. That does a very poor job of cleaning. I've seen many that air would not clean, as the cigarette smoke schmutz on the laser was so yellowy thick that no air in the world would do it. In your opinion, I guess those should go to SONY for that $80USD repair.... x_x

I won't be reading or posting in this thread again. I've got PS2's waiting to be repaired in the basement, and I get paid to clean/repair them. I'm done here. Sorry I spoke up.

my spelling sucks

[Videogamerdaryll]

http://www.us.playstation.com/support/repair/ or call us at 1-800-345-SONY.


I sent my launch version PS2 to Sony..they fixed it for free..
The $299.00 version

Waived Fee

Dear PlayStation(R) Owner,

Thank you for contacting Sony Computer Entertainment America.

Package only your console - unless instructed otherwise by the phone
representative - and send it to:
Bristol SSC
1504 Grundy's Lane
Bristol, PA 19007
Price: 0.00 Tax: 0.00
Shipping: 0.00 Total: 0.00

Please fill in the information below and print two copies (include one copy
with the console, retain the other for your records).

Name:
Street:
City, State, Zip Code:
Telephone #:
Serial #:
Model #:

Description of Problem:

List Items Being Sent:

The following number is your Service Request Number (SR#): 1-23301266. This
number is used as a reference to ensure that you will not be charged for
your repair. On the outside of the package containing your console, please
print your full name, address and the SR#.

We recommend sending your console by Traceable or Insured Mail. Turn around
time for all repairs is 15 to 20 working days from the time assigned to a
technician; not including shipping and handling time.

The console will normally be returned to you via UPS Ground Insured. Your
repaired/exchanged console will come with a new 90-day limited warranty.
Please hold on to the invoice that arrives with your console, as this is
proof of your new warranty.

Note that a diagnostic fee may be charged for consoles that the Service
Center will not repair. These would include consoles that have been modified
or tampered with; show signs of infestation or liquid damage; have had their
serial numbers removed/defaced; or, the cost to repair exceeds the cost of a
new console.

If you would like to check the status of your repair, click on this link
http://www.us.playstation.com/support/repair/ or call us at 1-800-345-SONY.

Sony Computer Entertainment America
Consumer Services

[WiseSalesman]

Read Mayhems post and at the end it says "thank fuck" and I assumed he directed that at me.....maybe not, but it was said.

I have a feeling that if you were to replace the word "fuck" with "god" in the sentence in question, you would have something much closer to the intended meaning. But trust me, fomr the context I'm 99.9% certain mayhem wasn't directing that at you.

[Raedon]

*walks away laughing to his self*

[digitalpress]

Please don't start trolling the DP forum though, it isn't a good idea.

Oy.

Trust me, Mr. Jessop is no troll. Knowing him and knowing you, his opinion wins out every time. Sorry, that's just a fact.

[tynstar]

jjessop I agree with WiseSalesman he was not calling you a fuck.

I had my 299.99 PS2 fixed for free about a year ago. Just call the and find out what you can do. But the best way to get it to read DVD's is buy a X-Box. :-D

[Mayhem]

WiseSalesman is right... "thank fuck" that Sony decided to change their internal setup otherwise models past revision 3 would be screwing over left right and centre also... given a very good friend of mine mods consoles as almost a second living, he knows what he is talking about when he says the first 3 revisions are a bitch and he hasn't seen any of them last until now without something going wrong.

No slight to you at all Jerry... sorry if that's how it came off to you...

[Raedon]

Knowing him and knowing you, his opinion wins out every time. Sorry, that's just a fact.

ouch.. guess you know him in real life or something to say my opinion on everything is wrong when put next to Jessop's brain.

[jjessop]

jjessop I agree with WiseSalesman he was not calling you a fuck.

I had my 299.99 PS2 fixed for free about a year ago. Just call the and find out what you can do. But the best way to get it to read DVD's is buy a X-Box. :-D

I stand corrected then on the "F" comment.

Good solution on the DVD's :)

Jerry

[jjessop]

Knowing him and knowing you, his opinion wins out every time. Sorry, that's just a fact.

ouch.. guess you know him in real life or something to say my opinion on everything is wrong when put next to Jessop's brain.

Never met Mahem and I certainly accept that he was not calling me an "F".....that case is closed and I appreciated him clearing that up.

Thanks Joe S. for the kind words, even after I kicked your ass a bit over the Janice last week :)

I'm still waiting Radeon for you to give some technical details to support your arguments. Your claims that the optics were designed to fail are totally false. Your technical facts don't support it and telling some guy to toss his console is a disservice to him. One common thread that is developing is the the "problem" people have found reading CDR/DVD-R media. Correct me if I'm wrong but the current consoles are NOT designed to read that media type, maybe that's the real issue with that particular problem. Mahem's buddy's 2nd job is hacking mod chips into PS2's.......no wonder his friend has problems!

Jerry

[tynstar]

Good solution on the DVD's


Glad I could help.

[jjessop]

I won't be reading or posting in this thread again. I've got PS2's waiting to be repaired in the basement, and I get paid to clean/repair them. I'm done here. Sorry I spoke up.


I can't win here. You bring up some very good points and rather than stick around.......you run away without getting the answer. If you have so many PS2's for repair in your basement wouldn't you want to learn a little about how to fix them correctly, or at least better? Or are you more concerned with just hacking things together for a quick buck and blaming Sony for all the problems. If you repair PS2's, why do you have a deal with MTC to send them in for repair?

Maybe I hit too close to home when I mentioned MTC and loading up units with defective parts........

Jerry

[tynstar]

Could some one fix my PS2 it only plays inferior games...Oh wait that can't be fixed. :-D

[stargate]

Well, first of all I just want to thank everyone who contributed to my thread. Granted things got a bit heated, but I would rather have several people arguing over my problem than no responses at all. I am always suprised by how much help I get on this forum and how educated everyone is.

OK, I have tried the compressed air and the diagnostic thing. I have also done a bit more screwing around with the unit. Here is what I am finding.

after cleaning it, some of my older DVD's worked, but only some, some did not work. I couldn't get any of my newer DVD's to work. It just keeps stating "reading disc" then states "disc read error". It also reads it forever to do this. It's a 30001 model.

I sent an email to Sony and I will see how they respond. Hopefully they will repair it free of charge.

Again-------------thanks for all the help and advice !!!

[Raedon]

Knowing him and knowing you, his opinion wins out every time. Sorry, that's just a fact.

ouch.. guess you know him in real life or something to say my opinion on everything is wrong when put next to Jessop's brain.

Never met Mahem and I certainly accept that he was not calling me an "F".....that case is closed and I appreciated him clearing that up.

Thanks Joe S. for the kind words, even after I kicked your ass a bit over the Janice last week :)

I'm still waiting Radeon for you to give some technical details to support your arguments. Your claims that the optics were designed to fail are totally false. Your technical facts don't support it and telling some guy to toss his console is a disservice to him. One common thread that is developing is the the "problem" people have found reading CDR/DVD-R media. Correct me if I'm wrong but the current consoles are NOT designed to read that media type, maybe that's the real issue with that particular problem. Mahem's buddy's 2nd job is hacking mod chips into PS2's.......no wonder his friend has problems!

Jerry

I see it's fairly obvious you work for Sony in some way or another.

I never said the were designed to fail, they were just made "good enough" to last a set period of time.

You say what you want about the quality of sony's first version psx and ps2. Joe has spoken and you are the expert on all things Sony :hmm: . Not like this thread effects my ps2 or how I feel about new version consoles compared to revisions. hell if anything this thread gave me a real good laugh at work.

[jjessop]

I think the fact some DVD's now do work lends some credibility to the fact the lens was dirty. As another poster pointed out, it's not the most effective way to clean the lens but it's all you can really do without breaking open the case. Those DVD lens cleaners with the little bushes on them will damage the lens in some cases.

I'm interested to see how the consumer service group comes through for you.

Jerry

[Videogamerdaryll]

Well, first of all I just want to thank everyone who contributed to my thread. Granted things got a bit heated, but I would rather have several people arguing over my problem than no responses at all. I am always suprised by how much help I get on this forum and how educated everyone is.

OK, I have tried the compressed air and the diagnostic thing. I have also done a bit more screwing around with the unit. Here is what I am finding.

after cleaning it, some of my older DVD's worked, but only some, some did not work. I couldn't get any of my newer DVD's to work. It just keeps stating "reading disc" then states "disc read error". It also reads it forever to do this. It's a 30001 model.

I sent an email to Sony and I will see how they respond. Hopefully they will repair it free of charge.

Again-------------thanks for all the help and advice !!!

(("disc read error".))
That's what both of the PS2's I sent Sony were doing..
It basically means "Shot"

I forget what model the first one was but the second PS2 was a 30001 model.

I had better luck when I called them.
(("disc read error".)) is all they need to hear for a waived fee.

I don't know if place of purchase makes a difference but I just told them where I got them when they asked....EB at launch..


make sure you put (("disc read error".)) as the cause of the problem..

They will try and help you over the phone reset the lens....by telling you to turn on the diagnosis in options..
This worked for the second PS2 the first time I called them..but it just went bad after that..(("disc read error".))
So I would just say it won't read/play anything..

This is just my experience with Sony..and it was great..
They were very helpful and nice over the phone.

[omnedon]

LIAR!!! I'm a stinking LIAR!! I came back!! Liar liar pants on fire is me!!!


If you have so many PS2's for repair in your basement wouldn't you want to learn a little about how to fix them correctly, or at least better?

I had hopes that this thread could help me learn even more. So far, no go.


Or are you more concerned with just hacking things together for a quick buck and blaming Sony for all the problems.

I do not do that. I am professional. I stand behind my work, and am fully prepared to give refunds to unsatisfied customers. Haven't had to do that yet.. but my experience with the PS2 tells me that it's inevitable at some point. I've done at least 50 with satisfied customers, and Zero returns or complaints, so the odds have been favourable. That said, the majority are simply dirty, or have been damaged by owners attempting to clean it themselves (switch ribbon cable pulled free or punctured).


If you repair PS2's, why do you have a deal with MTC to send them in for repair?


Because I can't always repair the decks. 1 in 10 is beyond my knowledge, due to severe abuse, or a lack of parts on my part. I buy as many brokens as I can, but the more of them I fix, the fewer I am able to buy as broken. :/ I operate like an auto wrecker in that way. Sending in for a refurb is simply an option I offer my customers, so they don't have to piss around anymore. I charge them the refurb price, plus the shipping and insurance to send it. I make SQUAT sending them for refurb. However, my customers are happy to have it "all taken care of". That is why I have a deal with them. One stop repair for my customers, with a scale of possible fix prices, starting at $20CDN (12USD!!!), not a flat "refurb or nothing" repair rate. >:(


Maybe I hit too close to home when I mentioned MTC and loading up units with defective parts........

How do I respond to this attack on my character and my professionalism? I suppose I can't blame you. I suppose you've simply assumed I'm some kind of 'pirate modder' or some such. I do repairs for GAME STORES sir. GAME STORES sell SOFTWARE. They would not do business with me if I was trying to run them out of business modding machines and selling pirate software.If you knew me like my business customers do, you'd understand my disgust with the implied insult. I'd be lying to you if I said I sent great condition units in. If they go in for refurb, they are irrepairable. What do you expect?? The last one I sent in had a fried mobo. It's power supply was flawless, it's laser was flawless, it's controller block was also flawless. It's case was in fair condition, and it was missing no screws, ribbons, or anything at all.

So why am I justifying myself to you? I'm not, but I want the board members here to know what kind of person I am. Apparently posting what knowledge I do have, here, freely (when I can get paid to actually do it) is not enough to show that I'm not a greedy SONY hating prick. I'm happy to share what I've learned, about things I know from experience, and from errors, in hopes that the free exchange of info will help someone else. I also learn much from other board members who know more than I about certain subjects.

I repair video game systems. I love it, and do it out of a love for the hobby. I am not a SONY expert, nor do I ever bill myself as such. I am a jack of all consoles, learning as much as he can, doing his best to help people play games. I've successfully repaired:

Atari 2600's
IntelliVison 1's and 2's
ColecoVisions
NES's
SNES's
Genesis's
SEGA CDX's
Playstation's
Saturn's
N64's
PS2's
XBOX's
and countless controllers and power supplies for the above, and more.

I said right at the start that I was not a SONY guy. I do that to everyone who comes to me. I refer ALL warrantied systems to the proper companies, and give my customers the phone number. Jerry, do you work for SONY? If so, why haven't you said so? I've been nothing but honest. It's just the way I am.

If you have any useful info to help me, I'm listening. If you can't share due to company policy, I understand that too. I just wish you'd be straight with everyone and say so.

My customer could give a rat's ass about shaving life off the diode of his non functioning laser. As far as Joe consumer is concerned, it's already dead. he wants it fixed, as cheap as he can. He goes to me, because he trusts that I won't rip him off. And I don't.


>:( I have never ever tried to adjust a pot so it could read CDR's. >:(

[stargate]

all right guys...............let's stop the bickering. this forum is about the love of gaming not who's better than who. All constructive input is welcome as far as I'm concerned. Things just got a little heated. No biggie.

[jjessop]

First off let me apologise to anyone that was offended if I was getting a bit wound up. I broke one of my cardinal rules and that was to get involved in a topic like this. My goal was to provide some good general information on the repair thread and then get more specific as appropriate. I'm way too close to this product and let what I consider misrepresentations and incorrect technical information to effect me negatively. I'm in a no win situation as if you know me and what I do, your either going to believe me, or just bag on me more. I don't visit classic gaming sites to represent SCEA (Sony) as that is not my job as we have an official spokesperson and it's NOT me.

I'll follow-up shortly and address some of the specific technical questions. Right now I'm packing for E3 and heading out tomorrow. Never a good time to be responding to these types of posts anyway when I'm so stressed with work and E3 :(

Jerry

[Raedon]

soo... what's Sony got in store for gamers at E3?? Got any inside info for us? ;)

[omnedon]

A very nearly straight answer from jessop. Great!

http://www.cgexpo.com/woa98/bios/jjessop.html

First Google hit.

From a court action involving Mr. Jessop and a counterfeit Playstation peripheral seller:
http://cyber.law.harvard.edu/openlaw/DVD/cases/sonyvgamemasters.html


from the link:

3. In January 1999, SCEA learned that Defendants were selling allegedly counterfeit accessories for SCEA's PlayStation video game. An SCEA employee, Jerry Jessop, purchased an allegedly counterfeit PlayStation memory card, video game controller, and a device known as the "Game Enhancer" from the GameMaster's store in San Leandro on January 17, 1999. After some analysis, SCEA concluded that the peripheral items were counterfeit. Plaintiff has attached copies of the packaging of both products as exhibits. (Jessop Decl. Ex. B).

Mr. Jessop obviously actively pursues the best interests of his company, like any good employee should. The above quote, showing Jerry actively rooting out lawbreakers, and infringers on SONY copyrights, is something we should take note of. Mr. Jessop obviously knows exactly what he is talking about. Now there is no longer any need for us to have faith in it. It's fact, as a simple Google search has shown.

I, for one, acquiesce to Mr. Jessops superior knowledge of SONY technical matters. But then, I never claimed to be a SONY tech. I made it clear I DID NOT work for SONY in my initial post. I'm simply a guy who knows how to use a multimeter, and is handy with ribbon cables, Q-tips, and so on.

It's great to know SONY is amongst us, looking to help us, and as quoted above, will help SONY sell us more fine products. Thanks Jerry!! Good for you!! Sometimes you are SONY, and sometimes not, right? Like when you started this slightly lewd thread http://www.digitpress.com/forum/viewtopic.php?t=11822 ? I assume that was not the opinion of SCEA, and your own then?


I wonder how many people I've enabled to play and therefore buy more software in the last year? They may be buying fewer razors, but as a result they are still buying the blades.

:)

[Sylentwulf]

LOL LOL LOL LOL

[RJ]

FWIW, I posted a similar tech question on a "neighboring forum" & IIRC Jerry was the only one who gave legitimate help, pinpointed the damaged part & sent the replacement(s) FREE, even after I offered to pay! He saved me substantial $ overall & I thank him for his time & service.

Jerry, I for one apologize for any attitude you've experienced here. Some of us realize you're just trying to help by offering what you know, & I cringed when the thread took the turn it did. PLEASE don't be thwarted by ANYONE'S responses to you here. Your knowledge is invaluable as far as I'm concerned & while vast opinions are appreciated, we welcome more like you!

[omnedon]

Some of us realize you're just trying to help by offering what you know, & I cringed when the thread took the turn it did. PLEASE don't be thwarted by ANYONE'S responses to you here.

Couldn't agree more.