Lazer Burn (A good Story)

[SegaAges]

I wanted to post a good story that almost sucked big time.

Well, Lucky for me, my 360 RRoD'ed on me, and I got even luckier, and that it also gave my copy of Rock Band lazer burn (it could have been the same time, but I do not know).

Well, I got the 360 repaired for free.

I thought that I would haggle m$ to see if I could get Rock Band replaced for free. I haggled with them for a good 20 minutes, but in the end, they said that I needed to contact EA. WTF?!? Their system scratched my game, and now I need to go contact somebody else.

For the record, I keep my system horizontal and on an pretty open surface on a table.

Now I haggled with EA through tickets. Their ticket system is similar to SOE's ticket system. After haggling with them, all they said was that they had a ups tracking number. OK? It took me updatiing my ticket about 3 or 4 times, and I found out that they sent me a new copy of Rock Band, and I did not even need to send the other one back (which would make sense, because I could have bold face lied to them to get another copy).

Well today, I got a UPS package, sure enough, it is a sealed Rock Band (software only). Awesome.

Very happy times. If you get lazer burn on a game, just haggle with the dudes, and they will eventually send you a new copy. I told them on at least 3 updates that I contacted m$ and that they said I needed to contact EA about a new copy. It is pretty awesome.

I will say flatout, please do not use this method for anything other than replacing lazer burnt games, or else you will ruin it for us that get lazer burnt games. I just wanted to share a cool story about how I was able to get this replaced for free, and now I have a lazer burnt copy as well.

If anybody wants it, it is yours. I might snag the 360 case to replace a blockbuster game case or something, but it is complete, just pay shipping.

But yeah, it is super cool that EA did that for me.

[XYXZYZ]

I miss the old days where you bought a game, you put the cartridge in your game system, and it worked. And that was it.

[c0ldb33r]

That's an awesome story - good for you :)


I will say flatout, please do not use this method for anything other than replacing lazer burnt games, or else you will ruin it for us that get lazer burnt games. I just wanted to share a cool story about how I was able to get this replaced for free, and now I have a lazer burnt copy as well.
Quoted for truth.

[NytroSkull7]

I miss the old days where you bought a game, you put the cartridge in your game system, and it worked. And that was it.

Thats how it "STILL IS" for me. lol.

[Chuplayer]

I miss the old days where you bought a game, you put the cartridge in your game system, and it worked. And that was it.

My old 72 pin connector begs to differ.

[aclbandit]

My old 72 pin connector begs to differ.

You know, you can replace the connector AND buy the parts/liquids to clean all of your NES carts at Nintendo Repair Shop (http://www.nintendorepairshop.com). I know I sound like a fanboy for this website, posting a link every time someone has NES trouble, but I swear that the total repair kit they offer not only fixed my NES with a brand new connector, but also made all of my games run better than new.

[SpaceHarrier]

Maybe I am incredibly out-of-the-loop here; I had no idea the laser could actually burn the disc. Wow. Cool story though, score one for the consumer.

[Jorpho]

Maybe I am incredibly out-of-the-loop here; I had no idea the laser could actually burn the disc. Wow. Cool story though, score one for the consumer.

I too am surprised at the reality of layzor burn. Is this well-documented somewhere?

[PapaStu]

I'm surprised they wouldn't fix your discs. When my 360 died on me it took out a bunch of games, they told me to send em all in and they'd repair them for me. I didn't even bring it up other than to say that the laser lens gouged my discs to unplayability.

I've never heard of laser burn and I worked music retail for 7+ years and at no point did I ever see a cd, dvd or game disc get brought back in with 'laser burn'.

[Jorpho]

that the laser lens gouged my discs to unplayability.

That makes more sense, although it must be a really oddly-designed drive if it's physically possible for the lens to move like that.

[SegaAges]

I should emphasize, that laser burn = laser lens scratch. It is just a term, sorry for the confusion dudes.

[PapaStu]

That makes more sense, although it must be a really oddly-designed drive if it's physically possible for the lens to move like that.


The lens is incredibly close to the disc. Thats how almost all optical drives are. If the lens is misalligned, it very well could touch the disc and procees to gouge it as the disc spins around at a million miles an hour. Especially when you're playing a speciefic game level, or game type (online specifically) where it constantly loads data off a section of the disc you run a greater chance of that happening.

[SegaAges]

Like Rock Band.

I have alot of downloaded songs, but not many people besides myself use them, and it loads alot off of the disc for those songs.

[Rob2600]

it must be a really oddly-designed drive if it's physically possible for the lens to move like that.

When I worked at EB, we had many customers wanting to exchange their PlayStation 2 games for new copies because the lens had scratched circles into them. This happened at other stores in the region, too.

[SegaAges]

Nah, it is not super rare for it to happen, but not common either. I am pretty sure something happened when I RRoD'ed, because this was in the drive, and I never had any of my other games do this either (I keep my 360 horizontal and on my table).