What kind of feedback should I leave... [Archive]

GOLDEN KEYS

06-18-2009, 06:22 PM

So, I bought five very common NES games from some guy on Ebay a few weeks ago for about fifty cents to a dollar each. His listing advertised that he would do combined shipping but did not list how much it would be. He had it listed at $2.99 a game without.

After the auction, I see he lowers shipping from $15 to $12 on my paypal checkout page. Seems a little excessive for five NES games so I email him and ask to have that reduced to a more fair number. No response. I decide to just pay the next day.

A week later, having still not received a response about the shipping price, I email to ask if they have shipped yet. He promptly responds and says he forgot to send them out but will do so the next day.

Another week passes. I email him to check in and he tells me they will be there any day.

I emailed him a couple days after that and asked what kind of feedback he expected after ignoring my initial emails and the slow shipping. I finally get a response today and he tells me that he wants positive feedback because he took a loss at auction since he paid $2.99 a piece for the games. He also says his family needs the income.

If he hadn't included the part about his "losses" I wouldn't even hesitate to give positive feedback, as long as the games arrive soon. But clearly, he was making up for his loss at auction by over charging for shipping.

Three weeks later and still no games. I'm leaning toward neutral but maybe I'm still just irritated about his last email about his "losses". What would you guys do?

Cornelius

06-18-2009, 06:44 PM

megasdkirby

06-18-2009, 06:52 PM

Although some will critisize that he did nothing wrong concerning shipipng (since he did *kinda* combined shipping), it was obvious that he made a profit from it. Still, the debate lingers whether he did good or bad, since you did agree to his terms.

I would have asked about combined shipping, an exact amount, prior to bidding. If he doesn't respond, then the seller is not worth your time.

In this case, I would give a neutral feedback and leave DSR's according to his performance. He will suffer more with lower DSR's than with a negative (in most cases, unless he is new).

GOLDEN KEYS

06-18-2009, 06:59 PM

Based on what you've said, I'd be leaning towards a negative and some low ratings, too. Bad communication, and 3 weeks is really too long. Unless he used media mail, in which case the shipping charge is pretty bad.

The shipping itself is probably going to cost him about 8 bucks (assuming priority), so that really isn't as terrible as it could be.

As a seller who always gets things mailed the day after payment (or same day), I have no sympathy for those that are slow.

yeah, i actually just did business with another guy where i paid $1.50 per game shipping and $.99 auction price. I bought eleven games from him and he shipped them out the next day (also, sent me an email letting me know that he did so) and they arrived within three days after auction.

that was definitely one of my better experiences, though.

the only reason i'm hesitant to leave five negatives is because he does have about 2500 sales on ebay and only 3 negatives in the last year, the rest are positives.

he could be lying but i'm always a little sympathetic when someone gives me a story about needing income for their family :sob:

haha, once i bought three nes games from some SOB selling off his collection assuming he would do combined shipping and he refused. i paid $18 for him to ship three NES games. i got the games at fair prices though because i only paid about $.10 a piece at auction. to his credit, he didn't actually SAY he'd do combined shipping.

the guy had 26 negative feedbacks by the end of the month.

GOLDEN KEYS

06-18-2009, 07:02 PM

Still, the debate lingers whether he did good or bad, since you did agree to his terms.

I would have asked about combined shipping, an exact amount, prior to bidding. If he doesn't respond, then the seller is not worth your time.

yeah, this is why i just went ahead and paid. i found his auctions in the last minute or so that they were up so i didn't have time to email him before hand... but, as you said, i agreed to his terms when i bid.

Jimmy Yakapucci

06-18-2009, 08:40 PM

From reading the thread I get the impression that you still haven't gotten the games. If that is the case after 3 weeks, I would be more worried about filing a complaint rather than feedback.

JY

Baloo

06-18-2009, 09:18 PM

From reading the thread I get the impression that you still haven't gotten the games. If that is the case after 3 weeks, I would be more worried about filing a complaint rather than feedback.

JY

Yeah, 3 weeks is a LONG time for something not to come, unless there was some kind of communication about times of shipping and receiving.

I say neg him.

ryborg

06-18-2009, 10:34 PM

You can't knock him for the combined shipping issue since he didn't specify and you didn't ask. Like someone above said, if you're not sure, ask BEFORE you bid, not after you win. At that point, you're bound to buy the items regardless of how he answers you.

Three weeks is VERY slow. That alone is worthy of a neg or neutral, depending on how you feel. However, before you leave any feedback, I'd give the seller a chance to make up for it by giving a partial refund or something similar.

b1aCkDeA7h

06-18-2009, 11:45 PM

Though this shouldn't matter, out of curiosity, what were the games?

GOLDEN KEYS

06-19-2009, 01:35 AM

Though this shouldn't matter, out of curiosity, what were the games?

it's been so long i had to actually go back and check... i forgot one of them was an SNES game.

exodus

monopoly

pro wrestling

jordan vs bird

mega man x

the price for the NES games were all $.30 to $.50 and mega man x was $4.50...

i know, most of those are real bottom of the barrel games but i'm slowly working toward a complete collection (almost 150 games now) so i'll buy any NES game if i don't have it.

GOLDEN KEYS

06-19-2009, 01:39 AM

You can't knock him for the combined shipping issue since he didn't specify and you didn't ask. Like someone above said, if you're not sure, ask BEFORE you bid, not after you win. At that point, you're bound to buy the items regardless of how he answers you.
.

check post #5 in this thread, you're actually pretty much repeating what i said in that post. :wink 2:

b1aCkDeA7h

06-19-2009, 02:04 AM

It was a needlessly long time with bad communication, though like others said, you should have tried hard to find out all of the shipping details before bidding.

Still, the poor communication and unclear details are things you should note in whatever feedback you end up posting.

slidee

06-19-2009, 01:52 PM

megasdkirby

06-19-2009, 07:52 PM

You are thinking WAY too much into this but when you finally do get the games, you should leave him positive feedback with low DSR ratings for shipping price, communication, and shipping time. In the meantime, file a Paypal dispute to put his funds on hold.

I agree, but I would not leave positive...I would leave neutral. For me, a positive means one was happy...in this case, the buyer was not happy. Negative means the buyer was really pissed off...which I don't think this was the case.

I say Neutral, since the buyer was neither happy or pissed...just perplexed.

But yeah, rate his DSR's accordingly. In the end, that is what hurts the most.

GOLDEN KEYS

06-20-2009, 02:09 AM

i responded to his email yesterday and told him that as long as i received the games by the end of the week (saturday) i would leave neutral feedback. i thought this was fair, since it's probably been over a week since he said they would "be here any day now".

you'd think if he really did just forget the games, he would have paid to ship them out faster at that point. he told me he threw in an extra game (i'm guessing a common sports game since that was all that was left that i didn't bid on for his auctions) so i guess that's something... maybe?

anyway, i probably am thinking too much into this, as slidee commented. i told him if i didn't receive the games this week then i would be forced to open a claim and most likely leave negative feedback.

sent that yesterday afternoon and no response yet...

swlovinist

06-20-2009, 08:18 AM

GOLDEN KEYS

06-20-2009, 11:21 AM

As a seller with ebay for over 9 years, I can say that over three weeks is too long to wait. I agree with others that if the seller said any day and a week past, open a claim. When they come, posisitve feedback with low communcation and shipping scores.

just curious, what's the reason for the positive? a positive usually signifies a buyer was happy with a transaction with and it went smoothly.

are negatives and neutrals just really damaging for a seller?

megasdkirby

06-20-2009, 06:00 PM

Neutrals are not damaging. It's basically "staying the same", but at the same time means that the buyer was neither happy or pissed. Just...neutral.

I really don't think a positive should be given. Or if you want, you can leave a positive but put something like "Got the package, which is very good, though slow on shipping. Good though" or something like that, and rate DSR's accordingly.

GOLDEN KEYS

06-20-2009, 07:52 PM

okay, just received the games...

first off, i see they were sent out nine days after payment... which means he must have waited a couple days even after he claimed "he forgot and would ship them out asap". also, they shipped media mail and he paid $2.77 for shipping. he also shipped them in a cheap envelope that looks like it was designed to fit no more than one or two dvd's in. he crammed six games in there. a couple of the games were VERY dirty... but nothing a lysol wipe couldn't fix. the free game was "gyromite", worth no more than a dollar or two, and i do already have it. he also has yet to respond to my message from thursday.

any final thoughts before proceeding with feedback and putting this behind me? i'm not gonna lie, i'm a little irritated and this guy might be in for some unwelcome feedback.

megasdkirby

06-20-2009, 08:49 PM

See, he gave you a freebie, which is nice.

HOWEVER

He flat out shipped horribly, poor customer service, profited from shipping (even though you agreed to the terms, he could have at least ship in a box, WITH protection)...

I dunno what to do...I would NEG him, but you did get a free game. Of course, the free game was probably meant as a type of bribe for you NOT to complain.

Did he at least put Delivery Confirmation?

What was the method he mentioned he would use on his listings?

ryborg

06-20-2009, 11:33 PM

Neutrals are not damaging. It's basically "staying the same", but at the same time means that the buyer was neither happy or pissed. Just...neutral.

What? Neutrals don't hurt your actual feedback percentage, but they do count against you in your Seller Dashboard, specifically the "buyer satisfaction" rating. This can hurt your search standing, although I've seen no proof that it actually hurts sales.

In the grand scheme of things, one neg or neutral won't do anything to a seller, but if he has other marks on his record, it could push him over the top.

okay, just received the games...

any final thoughts before proceeding with feedback and putting this behind me? i'm not gonna lie, i'm a little irritated and this guy might be in for some unwelcome feedback.

I don't know, it's really a close judgment call. Yeah, three weeks is really unacceptable, but he did give you a freebie, worthless as it may be, so he did attempt to make amends. Did the three weeks really affect anything? I know it sucks waiting, but unless a gift was delayed, it's really not the end of the world.

The games did arrive and even though you said they weren't shipped that well, it sounds like they arrived in good order, aside from being dirty. I personally wouldn't neg him myself, but a neutral wouldn't be too harsh. Either way, you gotta ding his DSRs and mention how he sucks in the actual comment.

unwinddesign

06-21-2009, 12:14 AM

Neg him. I've sold 2300 items on eBay. There are times where I've fucked up and should have been negged and got away with it. I fuck around sometimes when I shouldn't. But, at the end of the day, I make an effort to ship something within 5 days (usually within 1). 5 is if I'm feeling lazy.

9 days for something you can put into the postal box w/ a shipping label printed from Paypal is so lazy it's not even funny. That's just shitty. And they're dirty? He didn't respond to emails? Even I do that when it takes me 5 or 6 days to send something out.

Or, if you don't want to deal with potentially annoying "omg why did you neg me" emails, leave him neutrals and 1s in his DSRs. If he's a Powerseller, the 1s in the DSR will actually hurt him. If not, he'll have shitty ratings for all to see.

On the subject on overcharging for shipping: it's a necessary evil. eBay's fees are so much it's painful these days. Buyers don't necessarily like it, but I'm not making out like a bandit when I charge $4 for shipping a Dreamcast game. It costs about $2.30 for shipping/packing and then eBay and Paypal take another $2.00, so I'm not making jack.

Full Disclaimer: I've had way shittier transactions and left positives, so just take that with a grain of salt. Someone sent me a package with a hairball in it. Not a small hairball. Like a huge fucking hairball. And all the items were dirty. Just eww. Just know that if you did leave a neg, it'd be pretty justified. I've been left negs for some ridiculous shit. Usually the transactions where I didn't even screw up!

GOLDEN KEYS

06-22-2009, 03:53 PM

unwinddesign

06-22-2009, 04:41 PM

Or, if you don't want to deal with potentially annoying "omg why did you neg me" emails...

This. Heh.

It's too bad he's being an asshat, but he really did deserve it. The most I've learned about customer service and how to run my eBay operations is from the transactions that went wrong.

megasdkirby

06-22-2009, 05:21 PM

Well, I waited until today to leave feedback because I wanted to give him a chance to respond to my email from Thursday and then the one I sent Saturday after receiving the games. Nothing.

Went ahead and left negative feedback. This guy FLIPS out almost immediately. Boy, did he come alive after that. He left follow up feedback talking about how I am a scammer and want free shipping and how sellers need to avoid me and block my account. He then emailed me and said he opened an "investigation" with ebay against me and said he's working to get my account suspended. He said my only option is to remove the feedback.

He also left positive feedback on my page with a bunch of negative comments. I filed a case with ebay to get those removed as you can't use positive feedback to leave negative comments.

All the sudden he's responding to all of my emails within minutes. He said he wasn't communicating because he's been on vacation. He won't address the fact that he took three weeks to ship. He's stuck on the price of shipping... keeps saying I wanted it free and was trying to negotiate his set price. He said he's checked my buying history and is mad that I've spent $5 to ship one NES game before but I'm complaining about this. I tried to explain that I would have no problem paying $12 if he actually spent that much or at least near it and shipped on time.

Ugh, what a pain in the ass.

First, who is the seller?

Second, those positives with negative comments can be removed and the seller will feel the heat from Ebay.

Third, negative feedback was a little drastic...neutral with corresponding DSR's would be been great, and would have affected him anyway without the need of him trying to harass you.

Fourth, save those emails, as they can be counted as harrassment (even if they aren't...but people are weird). Had a situation happen to me, somewhat similar to yours...the emails I saved got the guy NARUd because I reported him for harrassment.

Fifth, he is just pissing you off, getting you scared to change the rating to a positive. Don't give in to it.

Finally...on vacation? Stupid idiot...he doesn't respond to your emails only AFTER he gets the negative feedbacks. Wow. What a douche the seller was/is.

GOLDEN KEYS

06-22-2009, 05:42 PM

First, who is the seller?

Third, negative feedback was a little drastic...neutral with corresponding DSR's would be been great, and would have affected him anyway without the need of him trying to harass you.
.

i'm not going to give the sellers name because i really am not trying to just mess with this guys ability to sell and make a living off ebay. for the most part, he does have positive feedback. before i left the negatives, he had probably 3 negatives and a couple hundred positives in the last six months.

it might have been a little drastic and i do regret leaving negative now, if only for the fact that he's being such a pain, but there just wasn't anything positive about this transaction. even when i gave him a chance to chat with me through ebay about the issues he just chose to ignore me.

megasdkirby

06-22-2009, 05:56 PM

i'm not going to give the sellers name because i really am not trying to just mess with this guys ability to sell and make a living off ebay. for the most part, he does have positive feedback. before i left the negatives, he had probably 3 negatives and a couple hundred positives in the last six months.

I understand. But at the same time, I surely hope no one else from the boards goes through the same situation with this seller as you have.

it might have been a little drastic and i do regret leaving negative now, if only for the fact that he's being such a pain, but there just wasn't anything positive about this transaction. even when i gave him a chance to chat with me through ebay about the issues he just chose to ignore me.

Remember to report those "positive-negatives" you got to Ebay. That is wrong and he can get punished for that.

b1aCkDeA7h

06-22-2009, 06:41 PM

This may be completely from left field, but check and see if the Gyromite cart is a 5 screw and if so, check if it has a Famicom Adapter inside. Now that would be hilarious.

ryborg

06-22-2009, 07:31 PM

but there just wasn't anything positive about this transaction.

What the hell are you talking about? You received the games you bought. Yeah it was a little slow and the games were a little dirty, but he didn't scam you. In my eyes, a transaction is successful if I received the item purchased. You'll have forgotten about the slow shipping in no time.

Oh, and yeah, his "negative positive" comments will be removed in no time, but there is absolutely no evidence that ebay will suspend or even probate a user who does that. I've done a bunch myself to deserving terrible buyers. Some have been removed, some have not; and I've never even received an email warning for it. Same goes for other sellers I know, on top of what I've heard around the net.

TRM

06-22-2009, 08:24 PM

I probably would not have left any kind of feedback, as I am non-confrontational.

However, hearing how the story played out, I think you were within reason. You should not feel guilty of leaving a negative feedback, just because the seller tried to bribe you by sending a bonus item. Over the past few months, I have been receiving more and more packages containing bonus items. One was an extra magazine that the seller thought I might like, another was a few children cassette tapes without case or artwork, which were in the same series as a few I had purchased from the seller. A Dutchman even sent me a bumpersticker from his country, despite the fact that he did not charge enough for shipping and ate the extra cost. In all of these situations, the bonus items were unadvertised, and just "showed up" with the rest of the package. Besides this, there were no rocky patches within the transactions, so the items were just sent to be nice, as the sellers thought I might appreciate them.

Customer service is something I find to be very important with selling. I used to work at a winery, and although it was not a fun experience, I learned how to provide good customer service. If I worded a phrase slightly wrong, I would be reprimanded at a later time for being rude to the customer, etc, even if I was not trying to be. Let us break down the case point by point.

The guy decides to lower shipping charges a slight bit, but still charges an arm and a leg for shipping. I do not agree with such practices, but I accept it. I do not get bent out of shape about shipping, and since you did not ask the dude previously if he combined, it was nice that he took a few dollars off, even if he did gouge you.

Forgetting about sending the package is not cool, although perhaps I would understand this too. If the guy sells a lot of items, it can be easy to forget to send a package, or maybe it was misplaced. Of course I would not be happy if this happened to me, but I know that sometimes things happen. However, if he truly forgot, I think maybe he would splurge for priority shipping to try to get it out to you when he remembered.

Lack of communication before the negative, that is not cool imo. I hate it if I ask a question and the seller does not respond. I understand that the sellers have lives too, but after forgetting to ship out a package, it seems reasonable that the seller could atleast keep good communication until the package arrives.

The free game does seem to be an honest effort to try to make the deal end smoothly, but it is too little, too late. After waiting so long to ship, behaving rudely, and ignoring some of your questions/concerns, I definitely think that you had reason to leave the neg. A transaction which is a headache is not the sort of thing I want to deal with.

GOLDEN KEYS

06-23-2009, 12:38 AM

What the hell are you talking about? You received the games you bought. .

i'm fairly new to ebay (i only have about 60 purchases, all made within the past year) and my expectations are a littler higher than "well, if i receive the item at all then i'm happy." this was probably my worst experience on ebay thus far and most of the sellers i've dealt with are the polar opposite of this guy.

and really, if it's fine for sellers to charge you 12 bucks to ship but pay for 3 dollar shipping... what's next? should we allow sellers to have 4-6 months to deliver before leaving negatives? maybe in the future i'll be paying $45 to have someone ship me 5 NES games? i paid quickly so he should in turn ship the items quickly. i think his negative was deserved and will hopefully prevent him from trying to get away with this in the future.

i'm guessing you are just a jaded seller who's had some bad experiences. i thought your comment was kind of rude but after reading through your ebay blog and seeing some of the buyers you've had to deal with, i guess i can understand, haha.

p_b

06-23-2009, 12:52 AM

GOLDEN KEYS

06-23-2009, 01:22 AM

Report his threatening mails / positive negative to EBay and then leave the matter alone. It's only one feedback, where one could argue for weeks whether it was deserved or not. It's not going to kill him, and if he's really trying to make a living out of selling cheap NES games on EBay he'll have bigger problems than one negative. (Especially as he seems to be blowing his money on 3-weeks vacation...)

actually, he cooled off after 45 minutes or so. but during that time it was non stop with his emails. i replied to one earlier in the day and he just stopped completely after that. i tried to stay as calm and rational as possible and i think that helped deescalate the situation.

i'm not going to report his emails or anything but i did file with ebay to get his feedback removed from my page. i don't care what happens from here but i consider this matter closed.

ryborg

06-23-2009, 02:08 PM

and really, if it's fine for sellers to charge you 12 bucks to ship but pay for 3 dollar shipping... what's next?

This is the one thing you can't criticize the seller for. By bidding, you agreed to all terms of the auction, even if it was a last minute thing and you didn't have time to email. If you can't accept potentially paying a lot for shipping like this, don't buy from sellers who don't state their exact combined rate or email the seller before you bid.

i think his negative was deserved and will hopefully prevent him from trying to get away with this in the future.

If he truly did forget to mail the games, exactly what was he trying to "get away with"?? Yeah it was unprofessional to not respond to any emails, but sometimes people make mistakes and don't have malicious intent.

i'm guessing you are just a jaded seller who's had some bad experiences.

Nah, I'm not really jaded as you put it; I've just seen damn near every possible situation, as a buyer and a seller. I've been using ebay consistently since some members on this board were in diapers. I do tend to side with sellers overall, which is why I like to play devil's advocate in these situations, to convince buyers-only to look at it from the seller's point of view.

GOLDEN KEYS

06-23-2009, 02:44 PM

This is the one thing you can't criticize the seller for. By bidding, you agreed to all terms of the auction, even if it was a last minute thing and you didn't have time to email. If you can't accept potentially paying a lot for shipping like this, don't buy from sellers who don't state their exact combined rate or email the seller before you bid.

you are missing the point, i can and DID accept his terms and shipping costs. i have no problem paying what it costs to ship an item. my problem comes when the seller is clearly pocketing the money you pay for shipping and uses the bare minimum of what you paid to ship. i actually got him to admit that he pocketed $8 of the shipping I paid. that's pretty shady when I only paid $12 shipping.

If he truly did forget to mail the games, exactly what was he trying to "get away with"?? Yeah it was unprofessional to not respond to any emails, but sometimes people make mistakes and don't have malicious intent.

as far as what was he trying to get away with? his only defense to every issue i had is that he had done it to other customers and they didn't complain so why am i? i don't think he "truly forgot" anything. if he did, like another poster said here, why wouldn't he have shipped right after I reminded him and paid a little extra to do it quickly? Instead, he waited another 2-3 days even AFTER i sent that email and then took my $12 and used $2.77 to ship media mail.

unwinddesign

06-23-2009, 11:05 PM

If he truly did forget to mail the games, exactly what was he trying to "get away with"?? Yeah it was unprofessional to not respond to any emails, but sometimes people make mistakes and don't have malicious intent.

I don't see how you could possibly forget to mail the games, especially if you're a big time seller. Never has this happened to me one time, and I've sold 2300+ items on eBay and well over 3000 total online.

I've done all sorts of stuff, ranging from taking three weeks to ship out of pure laziness (once, very early on...learned my lesson), to placing the wrong label on the box and sending it to the wrong person (easy mistake), to forgetting to place one of the games in the box.

Never, ever have I forgotten about a package. I don't see how it's possible. It'll pop up in eBay as unshipped, assuming he has Selling Manager Pro, which he should if he's selling anywhere over 50 items a month. It'll still say unshipped even if he's using stock eBay. It'll pop up in Paypal multi-order shipping. It'll pop up on Paypal.com. He'll also have the items in his inventory, which he probably has to visit a couple times a week to grab stuff to ship. Wouldn't he wonder..."hmm, I think I remember this game selling..." and check? Maybe not remember all four/five of them, but probably at least one. And the instant the OP emailed him about it, he should have responded within a day or two. Even I did that when, at times, I've been a lazy jackass.

I will side with sellers 95% of the time on this stuff, since I've had some truly unreasonable and inane buyers. However, this time, he fucked up. Most likely he was just lazy and didn't go to the post office, or had a bunch of stuff listed when he was away (another no-no which I learned early on) and didn't say it would be delayed in the auction. Either way, by not communicating and not doing jack, he sealed his fate.

I will agree that the shipping is a moot point. If the terms are listed in the auction, then that's what you're gonna be dealing with. If it's unspecified, prepare to be screwed.

ryborg

06-24-2009, 12:37 AM

...placing the wrong label on the box and sending it to the wrong person (easy mistake)...

Never, ever have I forgotten about a package. I don't see how it's possible...

See, now I think the opposite. I have shipped tens upon tens of thousands of items out over the years and I have NEVER, not once, not ever, shipped something to the wrong house or stuck the wrong shipping label on a package. How is that possible? If you're doing everything yourself and one at a time, I don't see how that happens.

I *do* see how it's possible to lose track of a shipment if you don't have a good process down (come on, most individual sellers don't). Using your examples, most sellers don't use Selling Manager, Turbo Lister, My Ebay and the other junk ebay releases. I really think that most sellers get all of their information though email, most importantly, Paypal's payment notification emails, which has all relevant info needed to ship. It's very easy to accidentally delete a notification email and of course Paypal is notorious for simply not sending the emails out sometimes.

As a buyer, I don't care about the process, only the end result. If my item arrives, even late, I'm generally happy about the transaction, unless it was a gift or other timely item. As a buyer on the internet, you make small sacrifices and are taking a minor risk in exchange for price and convenience.

p_b

06-24-2009, 02:02 PM

actually, he cooled off after 45 minutes or so. but during that time it was non stop with his emails. i replied to one earlier in the day and he just stopped completely after that. i tried to stay as calm and rational as possible and i think that helped deescalate the situation.

Well done (honestly :) ]

i'm not going to report his emails or anything but i did file with ebay to get his feedback removed from my page. i don't care what happens from here but i consider this matter closed.

That's up to you, of course, but I hope you DO consider the matter closed. And sleep well over it, with pleasant dreams :)
If you do, everything's ok

unwinddesign

06-24-2009, 04:05 PM

See, now I think the opposite. I have shipped tens upon tens of thousands of items out over the years and I have NEVER, not once, not ever, shipped something to the wrong house or stuck the wrong shipping label on a package. How is that possible? If you're doing everything yourself and one at a time, I don't see how that happens.

If you have 30 manila #0 bubble mailers with each item weighing 5 ounces, then it's very, very easy to slap the wrong label on the wrong package. If I use Paypal's multi-order shipping and print up 30 labels, they all say the same thing, save the address.

ryborg

06-24-2009, 07:32 PM

If you have 30 manila #0 bubble mailers with each item weighing 5 ounces, then it's very, very easy to slap the wrong label on the wrong package. If I use Paypal's multi-order shipping and print up 30 labels, they all say the same thing, save the address.

That's exactly why I do one item at a time. I don't care for the multi-order shipping option.

darkslime

06-24-2009, 07:37 PM

That's exactly why I do one item at a time. I don't care for the multi-order shipping option.Same here. I ship out 5-20 packages a day, and completely fuck up and have to open everything and figure out what goes to what if I try to use multiorder shipping.

megasdkirby

06-24-2009, 11:20 PM

Same here. I ship out 5-20 packages a day, and completely fuck up and have to open everything and figure out what goes to what if I try to use multiorder shipping.

Almost happened to me once when I had a few items to ship simultaneously on CtC.

I now do this: on the box itself I put the item and with a marker I write what the item has. Then before shipping I take out the scribble to prevent others from knowing what's inside.

ryborg

06-25-2009, 12:44 AM

Almost happened to me once when I had a few items to ship simultaneously on CtC.

I now do this: on the box itself I put the item and with a marker I write what the item has. Then before shipping I take out the scribble to prevent others from knowing what's inside.

So do things one at a time. Pack an box/envelope, print the label. The time you save by multi-item shipping gets wasted by stuff like this.

VG_Maniac

06-25-2009, 03:09 AM

On the subject on overcharging for shipping: it's a necessary evil. eBay's fees are so much it's painful these days. Buyers don't necessarily like it, but I'm not making out like a bandit when I charge $4 for shipping a Dreamcast game. It costs about $2.30 for shipping/packing and then eBay and Paypal take another $2.00, so I'm not making jack.

Buyers just don't realize how much it really costs to sell and ship things. They just see the price on the shipping label when they receive their item, and they think, "It was only $2.00 to ship? Why did I pay $5.00? I've been scammed!" However, they don't take into consideration the handling, cost of packaging, the Ebay fees, the PayPal fees, and the gas and time it takes to get to the post office...it all adds up. It's actually against Ebay rules to overcharge on shipping as a way to pay for the fees, but we all know Ebay has these rules because they know the higher the shipping, the lower the item will sell for...and the lower the item sells for, the less money they can take for fees.

It's funny, cause if everyone followed Ebay's rules when it comes to overcharging on shipping...hardly anyone could afford to sell on Ebay, cause all the fees would just run them dry. A power seller who sells a high volume of stuff each month, probably looses around $400 - $600 a month to Ebay fees, and another $200 - $400 to PayPal fees.