View Full Version : 360 controllers won't connect
I need help on this one.
My son and his friends were playing Rock Band 2 on it the other day, and I noticed then that the controller, which always comes up as controller 1, was showing up as 3. I thought it was odd, but it didn't seem like a big deal at the time. This may be completely irrelevant to the problem.
Last night I fired it up to play, and I couldn't get the controller to connect. Pushed the connect button on the console and the controller to resync, still nothing. Did that multiple times, in various orders with various delays.
Two different controllers, one that came with the system, the other only a few months old. I tried new batteries and still got nothing.
I can plug the guitar controller in, and get a connection with it, but the wireless controllers simply will not connect.
I have disconnected the hard drive and the network cable and tried again, still to no avail. I have no idea how this could have helped, but I figure it couldn't hurt to give it a try.
I'm at wit's end on this one. Am I doomed to buy wired controllers?
:help:
JunkTheMagicDragon
06-25-2009, 04:17 PM
have you tried connecting the controller via a play-n-charge cable and then disconnecting it?
Yes, I did that with both controllers to no avail. they will not connect via play-n-charge either.
Clownzilla
06-25-2009, 05:11 PM
I know this sounds obvious but did you push the re-sync buttons in the right order? I know that I'm always getting the order of pushing the buttons wrong. Second, do you have anything running on a 2.4Ghz signal in your house (cordless phone, wireless network, etc.). The 360 controller is designed to jump channels on the fly to avoid interference but I guess it could have it's flaws.
I did them in every order, multiple times. Controller first, console first, both at the same time, just one controller, both controllers. None of it worked.
Hmm....now that you mention it, I did just recently replace the cordless phones with new ones. Perhaps that's the issue. I'll try unplugging those when I get home.
ProgrammingAce
06-25-2009, 05:31 PM
If it doesn't work with the play and charge kit, something is seriously wrong. Check the phones first, then try using the play and charge kit without a battery in the controller.
Shadow Kisuragi
06-25-2009, 05:59 PM
The wireless controller is still connecting via wireless with the Play and Charge kit attached, but it is being powered by the system. Interference could be an issue, but doubtful since it doesn't run on the same channel as normal 2.4GHz devices if I remember correctly.
Can you sync the controllers to another Xbox 360 if you have a chance? It'd be best to rule out the controllers as well before trying anything drastic.
Ok, the phones were a bust. Still no connection.
The odd thing is, when I press the connection button on the controllers after pressing the one on the console, the spinning searching lights on the controller stop very quickly, like they are seeing the console and trying to connect. I can still turn the console on using the guide button on the controllers as well.
:frustrated:
Can you sync the controllers to another Xbox 360 if you have a chance? It'd be best to rule out the controllers as well before trying anything drastic.
Oddly enough I don't know anyone with a 360 locally.
Still it would be almost insane odds for two controllers, which differ in age by almost 3 years, would fail at the same time.
Poorfamily
06-26-2009, 12:41 PM
Is your TV on? Once I turned on the console and controllers and left the room. They didn't connect and I couldn't figure it out until I turned on the TV, then they connected.
Yep. TV is on, and the screen looks fine. Loads a game when I insert one.
dendawg
06-26-2009, 06:46 PM
I tried this one time when my new Wii-mote wouldn't sync:
Take out the batteries and let the controller sit for 30 mins, and unplug the power supply from the console. When time is up, reconnect everything and try to sync.
Different console, I know, but it's worth a try.
skaar
06-27-2009, 11:39 AM
Of note - when I switched my 360 over to a Lian-Li case, I lost range on the "It's not really Bluetooth" controllers... the module/antenna for communicating to the controllers was damaged/disconnected.
If they don't work with no batteries and a play-and-charge kit direct connect... you've got deeper issues there.
You can also take the controller into a store and ask to try pairing it with theirs - better if you bought it there but most retailers are usually OK helping people out with stuff like that.