View Full Version : My import game site: Rising Stuff
JapanesePeso
10-07-2009, 09:18 PM
Hi everyone,
Been a lurker here for a long time but I just wanted to take a moment to tell anyone who's interested about my online import retro game store: Rising Stuff - https://www.risingstuff.com/store/
We are small but constantly growing our inventory. We try to stock a lot of the systems and games its hard to find in other places such as FM Towns, PC-FX, Playdia, Wonderswan, and many others.
I'd really appreciate it if I could get any feedback or comments on the site. :) If you have any questions or anything about it too, feel free to ask here. Thanks so much for taking a look!
Sailorneorune
10-07-2009, 09:33 PM
Needs more Goemon. ;)
JapanesePeso
10-07-2009, 09:44 PM
It's probably more like we need to spell it properly. :P
https://www.risingstuff.com/store/search.php?keywords=goeman&genre=
Will update that now. :)
Edit: Updated. Go Goemon to your hearts content.
RoyVegas
10-07-2009, 09:49 PM
Question for you. How can I change the shipping from Sea Mail to another form. When adding something to the cart and trying to buy it there isn't anywhere to select a different type of shipping.
AB Positive
10-07-2009, 09:51 PM
I've checked out your site before and, if not for me being poor, would snap up that MSX post haste...
Gotta say though, best item in your store HAS to be this:
https://www.risingstuff.com/store/products.php/Stupid-Looking-PSP-Screen-Thing/cPath,41/osCsid,ts1odm9uis0htqnrhleghndtb5
"One Penny".
you're my new favorite import site. Bookmarked for when I get money. :D
JapanesePeso
10-07-2009, 09:51 PM
Question for you. How can I change the shipping from Sea Mail to another form. When adding something to the cart and trying to buy it there isn't anywhere to select a different type of shipping.
The price in the shopping cart is jsut an estimate of the cheapest shipping method. Once you begin checkout you can select a different method. :) You're not the first person to ask about this so I really should change that to be less confusing.
I've checked out your site before and, if not for me being poor, would snap up that MSX post haste...
Gotta say though, best item in your store HAS to be this:
https://www.risingstuff.com/store/products.php/Stupid-Looking-PSP-Screen-Thing/cPath,41/osCsid,ts1odm9uis0htqnrhleghndtb5
"One Penny".
you're my new favorite import site. Bookmarked for when I get money. :D
Thanks! :) It's always been my opinion that this is the best thing the store ever has had, or ever will have:
https://www.risingstuff.com/store/products.php/Vinyl-DJ-Segata/cPath,41
nectarsis
10-07-2009, 11:27 PM
MAN thats still there?!?! I should have thrown that in my last order lol
Tron 2.0
10-07-2009, 11:52 PM
RS is the real deal for any one that likes to import.I've given them my business in the past and it has worked well for me.They,can even do a price match towards japangamestock.
mobiusclimber
10-08-2009, 03:06 AM
Glad to see I'm not the only person spamming the site around here. =p Great store with great prices, and also so really cool resources on the forums (and great people in the chat!)... really just an all-around great site. Tho I can't recommend the blog, only b/c they let idiots like me post on it. :D
Sailorneorune
10-08-2009, 08:54 AM
It's probably more like we need to spell it properly. :P
https://www.risingstuff.com/store/search.php?keywords=goeman&genre=
Will update that now. :)
Edit: Updated. Go Goemon to your hearts content.
Thanks. However, I'm looking for the ones on the Super Famicom.
mobiusclimber
10-08-2009, 04:38 PM
A good idea is to register for the forums and make a request in this (http://www.risingstuff.com/forums/viewtopic.php?f=25&t=26) thread with specifics of what you're looking for (game names + completeness & condition outlined, if those things are important to you). Or you could just post that info on here, but it would likely get seen quicker over there.
Sailorneorune
10-08-2009, 06:19 PM
I did, and my post was lost in the sea of "I WANT RADIANT SILVERGUN!!!!1"s.
JapanesePeso
10-08-2009, 07:27 PM
I did, and my post was lost in the sea of "I WANT RADIANT SILVERGUN!!!!1"s.
You're actually right, I did miss it in all those posts. Sorry! I'll pick some of these up next time I'm ordering.
mobiusclimber
10-08-2009, 07:37 PM
Yeah, it sometimes takes bugging them a few times to get em off their duffs. =p
JapanesePeso
10-08-2009, 08:30 PM
Yeah, it sometimes takes bugging them a few times to get em off their duffs. =p
We do have pretty enormous duffs.
Sailorneorune
10-09-2009, 08:14 AM
Thanks. Once you've got some in, I'll check them out.
JapanesePeso
10-09-2009, 08:21 PM
Oh and just another note: We are currently having a Famicom Disk System game sale until the end of the month. Some pretty good prices on a lot of games.
Aussie2B
10-09-2009, 09:02 PM
Nice store, very reasonable prices. The only thing that kills it for me is that you don't offer SAL shipping. I was ready to buy a few games but decided to opt out when I saw the cheapest shipping option (which was Airmail) was $23 for just 4 average-weight games. With SAL, I could get the same games all mailed separately for even less than that. I've never had any problems with the safety or speed of SAL and I've done A LOT of importing over the years, so I really think you guys should consider it, especially when you're fine with offering Seamail.
JohnnyBlaze
10-09-2009, 11:38 PM
Oh and just another note: We are currently having a Famicom Disk System game sale until the end of the month. Some pretty good prices on a lot of games.
A plug here if I may.
I have the machine up to play these on:
http://www.digitpress.com/forum/showthread.php?t=136861
$175 and recently refurbished and if you need more games to go along with your new purchase, you can get them from this guy right here. I've seen a few of those prices and they are awesome!
Now, there's no excuse not to go after these tremendous games of his offering!
JapanesePeso
10-10-2009, 09:28 AM
Nice store, very reasonable prices. The only thing that kills it for me is that you don't offer SAL shipping. I was ready to buy a few games but decided to opt out when I saw the cheapest shipping option (which was Airmail) was $23 for just 4 average-weight games. With SAL, I could get the same games all mailed separately for even less than that. I've never had any problems with the safety or speed of SAL and I've done A LOT of importing over the years, so I really think you guys should consider it, especially when you're fine with offering Seamail.
What games were you looking at that they added up to $23? It must have been heavier items such as Neo Geo carts or the computer games I would assume. Either that or there was an error in the weight of one of the items. 4 normal cd games should come to $7 or so air mail.
JapanesePeso
10-10-2009, 09:29 AM
A plug here if I may.
I have the machine up to play these on:
http://www.digitpress.com/forum/showthread.php?t=136861
$175 and recently refurbished and if you need more games to go along with your new purchase, you can get them from this guy right here. I've seen a few of those prices and they are awesome!
Now, there's no excuse not to go after these tremendous games of his offering!
Yeah definitely a nice deal on a boxed twin with a new belt. :) Good luck with your sale!
Sent you an email the other day about some promo Dreamcast items.
Aussie2B
10-10-2009, 01:10 PM
What games were you looking at that they added up to $23? It must have been heavier items such as Neo Geo carts or the computer games I would assume. Either that or there was an error in the weight of one of the items. 4 normal cd games should come to $7 or so air mail.
They were N64 games, so like I said, average-weight. I know they're not as light a typical disc-based game, but they're definitely not as heavy as a Neo Geo game.
JapanesePeso
10-10-2009, 01:20 PM
They were N64 games, so like I said, average-weight. I know they're not as light a typical disc-based game, but they're definitely not as heavy as a Neo Geo game.
Ah okay... N64 games usually weight about 300 grams each as I recall (Normal cd games-based games weight 100-120 grams). Mainly that big box and all the extra packaging weight that goes with it. Can add up fast unfortunately (about 1.2 kg for 4 games). For SAL that comes to about $23 actually. We usually take a bit of a loss on the shipping with multiple items to promote people buying more at once. :)
Nico87
10-10-2009, 02:31 PM
You need to make the verfication code easier! :( Spent the 5 or whatever tries, and now it says I have to wait and try again later!
Spazmonkey
10-10-2009, 03:43 PM
Can't recommend these guys enough! Amazing owners, really down to Earth, and plus, they have song made exclusively about the Playdia. That fact alone makes them worthy of all your money.
mobiusclimber
10-10-2009, 09:04 PM
Ah okay... N64 games usually weight about 300 grams each as I recall (Normal cd games-based games weight 100-120 grams). Mainly that big box and all the extra packaging weight that goes with it. Can add up fast unfortunately (about 1.2 kg for 4 games). For SAL that comes to about $23 actually. We usually take a bit of a loss on the shipping with multiple items to promote people buying more at once. :)
I've noticed that below a certain weight, it's cheaper to do Airmail than SAL or Seamail. Is this the problem here?
JapanesePeso
10-12-2009, 09:01 AM
I've noticed that below a certain weight, it's cheaper to do Airmail than SAL or Seamail. Is this the problem here?
You mean EMS not SAL right?
I'm not sure. The rates we charge for Air Mail are the post offices prices for SAL. Not sure where you can get 4 boxed N64 games shipped for $7 from Japan... Perhaps I need to go doublecheck the weight of n64 games to confirm.
Aussie2B
10-12-2009, 01:50 PM
SAL should always be cheaper than Airmail. Seamail is the one that's more expensive until you get to the heavy stuff.
From my experience, a single N64 game can ship for about $4 with SAL, while Airmail would normally cost $6-7. So that's why I was saying before that with 4 N64 games, they should be able to ship for less even separately with SAL than the $23 listed for Airmail on the site.
Just recently I had a package weighing 1245g at the post office shipped for $17. Even that seemed unusually high, though, as it was only about a buck less than what the items would've cost to ship separately, so it's leading me to believe that SAL rates must've been altered in Japan within the last few months. I remember getting similar orders in the past shipped for around $10. I think now the old adage of buying more at once to save on shipping doesn't apply much to SAL, but it should always be cheaper than EMS and Airmail, especially considering that SAL is just a second-class Airmail (Airmail gets priority and goes directly on the plane; SAL only goes when there's available space). With my aforementioned order, I remember the Airmail quote was around $10 more.
Sometimes I wish I was just into light stuff like Saturn, PC Engine, and Famicom like most importers. :P
mobiusclimber
10-12-2009, 05:43 PM
SAL should always be cheaper than Airmail. Seamail is the one that's more expensive until you get to the heavy stuff.
Yeah, I meant Seamail is more expensive than Airmail until a certain amount of weight is reached.
The 1 2 P
10-12-2009, 07:28 PM
PM sent a few days ago.
JapanesePeso
10-13-2009, 09:36 PM
Yeah, I meant Seamail is more expensive than Airmail until a certain amount of weight is reached.
Yeah, there is also a small packet rate for sea mail which is much cheaper but is anyone really going to get something sent sea mail that's under 2 kilograms?
MonoTekETeA
10-14-2009, 05:11 PM
So I guess I should speak out before more people get pulled into something they aren't necessarily wanting to be apart of. I've been dealing with Rising Stuff and their shoddy business for just about a year now, and have grown tired of it. Now they come around to my stomping grounds trying to get more shoppers and this is when I will finally decide to put my foot down and call them out on this.
It all started back in October 28th of last year. I discovered their site and was happy to find a place run by American's in Japan, selling video games, for video gamers. It was simply awesome, I joined the forums and quickly started chatting up a storm in the chat room with plenty of people who I consider friends till today.
Ten days later, I had compiled a $600 dollar purchase for them. It consisted of various items, all which they had replied to me on that day, November 8th, that they had all items in stock. They had been friendly with me all through this transaction, and I was looking forward to receiving my packages from the land of the rising sun.
Fast Forward to November 29th, I wasn't told when the box had shipped, and my father informed me a few days after the green notification slip was left in the mail box, that I did have a package that I had to go and sign for. Rock 'n Roll, wish I had known that it had shipped and to watch for it, but who cares. I am getting my stuff right?
I went to the post office and signed for my box and brought it home and promptly opened it up. I come to find that I have received about half of my order, including half a set of Samba Maracas, just maracas, no sensor bar, or mat like I was told it would be. Still, I was naturally stoked, but was wondering where my other package was. So I sent them a PM that night stating what had arrived and what I was still missing. They replied in within the same night and said there was another package that was shipped out, but they waited a little bit, because they needed a few parts. Okay then. This was my first time dealing with international shipping like this so I waited.
And waited. I sent them a message on December 19th, saying happy holidays, and asking about my box. No response.
And waited. I sent them another message on January 5th to both Alex and Sensei, I was always dealing with Alex, but figured I would give Sensei a heads up too. Sensei responds with-in minutes saying that he would forward the message to Alex. At that time I thought to myself, "well shoot why can't you deal with this?" But none the less, I kept my happy attitude about everything, because really, even though it had been nearly three months already, we were dealing with overseas stuff, and they were nice guys. Just complaining would making it hard on everyone.
Alex gets back to me two days later saying that they sent the box out awhile ago, and would dig up the tracking number I didn't have so we could find out what happened to it. Two days later, I respond with a thank you and would be waiting happily and patiently. Meanwhile my friends are talking to me and saying how I have to make a bigger deal about this to get things done.
Well I waited a bit more. January 17th I ask for the tracking number. He gets back to me saying he forgot. Find out it was last at the post a few towns away. So I drive there. This leads to us finding out that it got lost at that point and that we have to file for insurance. Alex said it was covered for $250, more then what the box and it's contents were worth, and he would give the extra to me as cash or credit. I figured I would be a nice guy and just stick with the credit.
Jump ahead to March 3rd, I haven't heard from the post office about the insurance claim and nor has he. That doesn't matter to me as much though, because I was still waiting on the product it self, which they had sent me out in the mean time. I got the box a week later.
BUT! Another problem! I was missing two items. I let him know about this a two weeks later because, I like them I also was very busy and forgot to, which was my main reason for staying cool the entire time. This was sent to them on April 29th.
I wait for a response and send them a reminder on Jun 3.
I get a response on the 23rd saying he would get those items ASAP.
I send a message back on the 28th, stating I was looking forward to it.
Zoom on ahead, September 11th, I send him another reminder, he gets back to me 3 hours later. Stating how sorry he was, and that he would order the items for me.
October 2ed he responds saying he needs my address for the shipment. Even though it was still in the history, he still had to check you know? I could have moved with in a few months time since I last received a package. I respond the same day with my address.
On the 8th, six days ago, I sent him a message asking if he could please notify me when he ships out this box. I still haven't gotten a message back.
Dear god! There is everything. Now the entire time, my friends were saying that I should have sent more reminders and this and that, but I don't really see that as being my fault. As a business, these guys should have been able to deal with this in a timely manner. But it never was.
If anybody doubts my story, I have back ups of every PM from the year saved on my computer. I am just posting this to make sure nobody else gets burned. While these guys seem nice and grand, they just don't follow through with anything and you are the one left hanging. Even though this would be bad for any purchase, consider spending $600 and having to wait a whole year to get your order...which I still haven't gotten everything and the fact that from day 1 they supposedly had everything "in stock". I don't plan on posting this anywhere else, just here at DP to help keep others informed before they decide if they want to proceed buying from Rising Stuff.
-Jeremy
JapanesePeso
10-14-2009, 09:42 PM
Hi Jeremy,
Yes, the process of handling your order was definitely not handled as well as it could of been by us. If it's any consolation, the final two items in your order were sent out a week ago and should be arriving soon.
I'm very sorry, this was the first an EMS item was ever lost in the mail for us so working through things with the post office really did take a long time (2 to 3 months as I recall, it's a small post office and they weren't sure what to do). Combine that with all the hecticity of moving our store, our month long trip to America, and the process of tracking down all the specific replacement goods for it (like you said it was a very big order, 40 or 50 items as I recall), everything was all unreasonably delayed. For that I'm very sorry.
We are now a lot better able to handle EMS orders lost in the mail and I can guarantee an occurence like this will never happen again.
PC-ENGINE HELL
10-15-2009, 12:20 AM
Glad Nectarsis showed me this.
Sorry but this isn't the only time bull shit has happened with Alex and Sensei. Others have had problems also prior. I have no idea how their business goes currently, but in the past they have done some shady shit and chalked it up to mistakes and what not. They tend to do a lot of spin and excuses when it does happen, and a few people they treat really great, those folks basically chime in to smooth things over. I'm actually honestly surprised Alex has posted here as much as he has. After him and Sensei got enough business and members from Pcefx, they up and ran.
I used to be very verbal for a lot of people at Pcefx, but I'm not going to fight anyone's battles anymore or argue crap here, just say my piece on the matter. If someone who was burned wishes to voice their issues, they know how. Im not going to name anyone specifically and put them on the spot. I did mark Alex and Sensei up as a bad seller on my import seller resource list. Im not going to recite everything on there in detail, so if anyone wants to know more and get my opinion on it, they can just go and read up for themselves, spend time and investigate over at PCEFX, and make up their own minds.
http://home.comcast.net/~amakusa666/PC-ENGINE-HELL-BuyersResource.htm
To me about the only good thing their site had going was the forums, because the people there are good guys in their own right (pcefx members I knew who either went over completely or posted at both sites.). A great forum however does not make a great business. No matter how nice the members are, it has no reflection on the actual owners and their activities, Alex and Sensei are their own men. The forum members don't run the show, sell you the items, pack them and ship them out. If these guys tried to pull this shit at the Neo forums (or possibly ebay) they would have been chewed up and spat out. Thats all I will say on the matter.
If you are really interested in making a purchase with Alex and Sensei, I highly recommend you demand recent pics of the items you want, have them Keep a note card by the item or items with their name and date so you know they are not just recycling others pics from other sites, and really have said items in stock before you make payment. If its a game system, make sure to nail them down to a agreement that includes everything you need to use said system, and pay by credit card so your payment is protected. If they don't deliver said items in good time, open a dispute/charge back. Protect yourself against them like you would any other business. No matter what anyone else tries to say, if a problem does arise, do whats right for you.
Soviet Conscript
10-15-2009, 12:38 AM
well as a customer at RS from pretty much when they started up i feel i need to say a few things
the incidents mentioned by MonoTekETeA and pc-engine hell very likely did happen as well as many others. i myself had a problem with an order. but i also feel i need to say there were very good reasons. i beleive one of the owners had a death in the family, the store move, thier trip to the US along with the growing burden of dealing with the multitude of "special orders" they did at the time. it got to the point where as concerned customers we had to bring these to the owners (alex and sensei) attention.
i can say though in good confidence that these issues have been resolved, maybe you can think of them as buisness growing pains but i know that alex and sensei took great measures with at least everyone i knew had order problems includeing myself to set things right. i have been more then happy with my recent orders as well as everyone else i know who has ordered recently.
yes there were problems at one point but i want to assure anyone thinking of ordering from RS that these problems have been resolved and i would not hesitate to make more orders or reccommend friends to make orders at RS.
JapanesePeso
10-15-2009, 01:38 AM
Long Post
Please don't confuse MonoTekka's legitimate post with this one. PC-ENGINEHELL, you certainly didn't seem to have a problem with your order for the entire next year after you made it. You seem to have only become angry about it as soon as I banned you from the forums for telling a terminally ill patient that you hoped they would go to hell.
Risingstuff started business around late 2006, and like any new business, it has gone through it's growing pains. I dare someone to find an upstart company run solely by one or two people that did not make at least a few mistakes in their first year of business.
Most of the problems Mike describes happened around the start of risingstuff.com taking orders in late 2006/early 2007. The owners of risingstuff Kevin and Alex were still getting things setup. They had not quite established a consistent system, and were somewhat disorganized. They have since moved into an actual store for packing, sorting, and organizing packages. My only complaint is that is can sometimes take a little while to get in touch with Alex or Kevin, but it has never been excessive. The only time they were not available for an extended period of time, was when they traveled to America for a convention, and then moved into their new store. During this time, they froze all store operations, and even announced that they would be unavailable until X date.
Yes in late 2006/2007 many people who ordered a system that came with a power adapter did not receive said power adapter at first. Alex has told me this is because they were not as organized then as they are now, and many times the power supply would be forgotten due to the fact that they always shipped power supplies separately in an attempt to cut shipping costs.
However, people who complained about this mistake were sent a psu as soon as Alex or Kevin could send it. Now I ask you, if they were trying to scam someone or gyp someone out of something they paid for, how do you explain that they promptly sent psus out as soon as they were made aware of their mistake? Business wise this would make no sense, if they were scammers, they would not send a psu. This actually happened to me when I ordered a red sharp famicom twin in late 2006. Not only did they promptly respond and apologize for the inconvenience, but they sent a psu out immediately along with some goodies for my trouble. Alex has personally stated that he sent psu's out to all paying customers that did not receive one as far as he is aware. In fact, if this happened to you and you still have not received a psu, just let Alex or Kevin know via their e-mail on risingstuff.com. Believe me, they will make things right.
Mike you mention the whole actual condition of items not representative of their description problem. As far as I am aware this has happened in a few isolated cases, and only very early on in their business. As far as I am aware this never even happened to you personally. I don't know if it is true or not, but Alex has said that the one order you did make with risingstuff was received with zero problems.
No offense, but you are quick to jump to conclusions and take sides. How do know that these situations actually happened? I am not saying that people who claim this happened are liars, in fact, Alex and Kevin admitted making such mistakes. If the buyers in these situations demanded correction for this problem, I have no doubt that Alex or Kevin would have obliged. However, in the cases I have heard of, the buyer opted to just keep the item and required nothing more from risingstuff.
I really don't understand your personal vendetta with risingstuff. Yes they have made mistakes in the past, but as far as I know, they have done their best to correct such mistakes. If you are unsure of a purchase or have questions, they have no problem providing you with detailed pictures and answers. If they make a mistake, let them know, and they will do their best to correct it. I am unaware of a situation where a mistake was made and reasonable attempts at reaching and agreeable solution weren't made. I am not saying such a situation has never occurred, just that it has not personally happened to me or any of my friends who have purchased games from risingstuff.
You also claim that Alex and Kevin, "up and ran" after they got enough business and members from Pcefx. No offense but this seems ironic coming from someone who left pcfx themselves, due to disagreements about how the place was being run and moderated. I know of only one member who completely left the site and signed up for the risingstuff forums excluding you and mobiusclimber who left after an argument and disgust with how the place was moderated. This member has only made one purchase at risingstuff, and has personally stated that he also did not care for some of the people on pcfx.com or the way it was being run. Alex and Sensei DO still post on pcfx.com from time to time, and no it isn't always an advertisement or attempt to sell something. Many of the members from pcfx are still active on both forums.
I know you are looking out for people Mike, and I respect that, but these rash conspiracy theories are really starting to get tiresome. It's a whole lot of "he said" "she said" with lots of assumptions and very little testimony or cold hard evidence to support your claims. In fact, for the amount of time risingstuff has been in business for, I am surprised they have made as few mistakes as they have. I know of certain other businesses in years past, that had mountains of complaints since day one. If anyone here feels that risingstuff has screwed them over in any way, I would appreciate hearing about it.
Mono, talking to Alex to today about this thread he said "one customer made a legitimate complaint. Something we messed up a long time ago and only recently remedied." I don't know the current specific details, but I am curious if they truly have remedied the situation. Alex and Kevin seem to realize they royally screwed up, and I'm sorry to hear about your situation. I agree that they really did mess up, and I'd hate for anyone to be in your situation. Yours is an especially outstanding case, and I don't think it was ever Alex or Kevin's intention to rip you off or waste your time. Not that it excuses what they have done. I will say to anyone leery of risingstuff, to go ahead and sign up for the forums before making an order. The people there are nice, and sometimes Alex or Kevin pop up in the chat. They are actually cool people to talk to. Please let me know if you get your items, or compensation for them. If not I can talk to Alex about it, as I talk to him from time to time.
PC-ENGINE HELL
10-15-2009, 03:21 AM
Spin Spin Spin
Ahh Alex, I really didn't want to have to do this with you, but you don't know how to shut up the spin I guess.... so here goes.
In a forum, if you plan to business, you damn well better be prepared to have your screw ups , let alone your shady bs come to light eventually.
It doesn't take a master of the obvious to figure out that eventually your crap will catch up with you, on a sale thread or otherwise when you screw up. If you actually meant well, you wouldn't be as busy trying to defend and spin as much as you would be just fixing said problems. And seriously, that guy above had waited a long ass time, and a lot of money was involved. I was surprised enough by the other mess ups, but damn the above was something else entirely.
Everyone who knows me knew of my issue with your order system, and of my problems with your original order with both myself and Quoth09 ( who you were very eager to get money from, yet didn't even have the items he wanted in stock, and never got them in either even though you said you would). They also know how I was about trying to warn buyers of problems with sellers on Pcefx in general. I was actually quite vocal about your store and our issue with Pcefx forum members, and Sensei, in shout on Pcefx, both before and after I paid for the items, and after they arrived to me. I was quite clear as to why I never would place another order with you again to most all who know me, and some who did not. It was not kept private. Don't try to confuse it, or spin the situation any other way then for what it is. You were not even actively posting on Pcefx. Your absence spoke volumes. I also confronted Sensei on the Pcefx forum, and Rising also I do believe, about the stealing members matter long ago.
He promised you guys would try to make amends to the Pcefx community, and you never did. You cant deny, or spin, that any other way either, just like anything else going on here. My thoughts on your business, both of you, had been well known for the longest by many, prior to joining rising, and after so. Buy a clue man. I even posted Windancer and Nectarsis buyers guide on my own site after you removed all mention of other businesses and communities that were a viable part of the NEC machine fanbase.
I never joined your forums to do business with you. I did so when Dave Medina started going around on sites impersonating me with fake accounts.
I made this well know right when I joined. As for coming back now and then, I only did so to chat with said pcefx members when they were not around PCEFX anymore. I barely posted on your forum, maybe 30 post in many months, and only on threads friends posted on. If you need Nectarsis, Mithos, Windancer, Sinistron, and Quoth09 to confirm this for you, then have at it kiddo. Up to you. Your embarrassment, your grave.
As for mine and Missa issues, they are prior to you, and have nothing to do with you, your business, or your forum. Don't even try to twist that situation to suit your needs. Those who know me, like those mentioned above, know better, and that just makes you look bad in peoples eyes trying to do so. Many others already knew of our situation, including the mentioned above Pcefx members, and that she should not have tried to contact me, in shout or otherwise on any forum, and many who knew the situation knew she was just trying to egg a fight and start a scene on turf that she felt comfortable doing so on. She agreed to the no contact on PCEFX. You would have known all about that, but then again, after stealing members from Pcenginfx forums, you up and left.... so you seem to not know shit, correct? I find it very amusing that you'd even bring that up to try to down play all else on your business fuck ups.
PC-ENGINE HELL
10-15-2009, 03:23 AM
And, for the record, get it straight, I told Missa "on no uncertain terms to f**k off and die". Harsh words, sure. Did she have it coming, yes. She knew better, and should have left well enough alone. Did I ever say I was a nice guy who turned the other cheek, no. All those who know me know I don't, nor do I get intimidated. If all the above somehow never clued you in, then Id have at least thought the fact that I pulled no punches on your own forum shout my last night there, knowing full well you were there in said shout, should let you know how little I thought of you and Sensei, and how little I cared to be there, and that I obviously knew what the outcome would be.
If you need Quoth09, Nectarsis, or Sinistron to confirm it, they can assure you I thought the ban was fair and just, and also quite amusing. If I was in your position, Id have done the same. Do I hold a personal grudge, no, I don't. I don't know you on a personal level. How would I? Yours and Sensei's lack of being on a personal level at Pcefx, and of your stealing members and running prevented any of the such from happening. Even when I was at Rising most all you did when I was on was talk about business and try to get people to order from you. Business as usual. You'll know its personal when I make it personal. Ask Dean. He knows this much. And even after his major screw up I put in a good word for him awhile ago. You are just a business, you didn't even qualify as a community member. And as far as businesses go, a lousy one at that to me.
Since you wanted to drag Missa into this, which is pretty low of you, isn't Missa one of your star customers, but as you said, which I was not aware that that was her extent, actually "terminally ill", wont go stay in the hospital, complains she cant afford her bills for it and meds, ect , but even though you were aware of her poverty and illness situation, you had no qualms about taking her money on decent sized orders. Not even considering how it could be adding to both her financial and illness problems?
Makes you a great guy for sure. A outstanding community member.......No wait, what I guess it really means is that its not your problem as long as you get paid. She was even in need of medical equipment she couldn't afford when she was posting on pcefx, and was having to ask around on PCEFX for a possible donations/trades. If you had even the slightest grip on your forum members situations and personal lives, and actually cared, regardless of being a business, Id think morally you'd make better decisions. But hey, who wants to screw up business as usual.
As for this activity, you think I sniffed MonoTekETeA's post out on my own? Sorry again. Nectarsis pointed it out to me. Yes, your own moderator. And you know what, we were not surprised to see it. Why should we be. As low as this is, and as sure as hell it will irk Nectarsis, I'll post our conversation about it for prosperity sake. I think its due considering your such a god damned scum bucket spinster liar. He planned to post here tomorrow anyway about your bullshit, so why wait?
Byron Brauner: http://www.digitpress.com/forum/showthread.php?t=136933&page=2
Byron Brauner: LOL
Amakusa: ouch lol
Byron Brauner: LOL
Byron Brauner: I figured you'd like that
Byron Brauner: and typical lame BS response from Alex
Amakusa: well, u know u could chime in on that too, honestly
Byron Brauner: sorry trying to load a game
Byron Brauner: yeah I may chime in
Byron Brauner: get my own lame response
Amakusa: may shmay
Amakusa: u should
Amakusa: this guy shouldn't be on his own
Amakusa: is mithos on this forum too?
Byron Brauner: not sure
Amakusa: u should find out
Byron Brauner: I haven't been able to get ahold him for days
Amakusa: or have him type up sumthin and post it for him
Byron Brauner: I'll let him know to..if he ever shows up again ;p;
Byron Brauner: lol
Amakusa: im replying on there, u should too
Amakusa: because otherwise this guy will get swamped in spin and bs
Amakusa: and that isnt fair, because u know alex and sensei have fucked off before
Byron Brauner: very true
Byron Brauner: funy to I've seen Mono log in a few times lately..never comes to chat..I was trying to lean on them to get his shit taken care of
Byron Brauner: he kinda disapeered so I thoughteverything was ok
Amakusa: evidently not
Amakusa: ho wmany knew about the fuck ups on orders besides mithos, me,eric?
Amakusa: about the power supplies not included, and stuff missing in orders?
Amakusa: i think wind did, because he said shit on a rant one nite
Amakusa: but i dont remember what all he ranted about
Byron Brauner: prob wind, soviet
Amakusa: i kno wu dont want to lose ur mod status there, but seriously
Amakusa: these guys are clowns
Amakusa: and the reason they pull this shit off is because they treat a few guys really great
Amakusa: so those guys give them such shining regard and spin that they dont get many outspoken complaints
Amakusa: its crap
Amakusa: not that i expect anyone else to chime in on it
Amakusa: but ive said my peice
Byron Brauner: sorry messing with that game
Byron Brauner: I'll post in the morning..wanna get some shit together for it
After I posted in this thread:
Byron Brauner: ah Mono emailed ya
Amakusa: yea
Amakusa: he shouldnt be stuck facing that alone
Amakusa: isnt right
Byron Brauner: yeah I'll grab some info after I drop the kids off in the morn
Byron Brauner: try and get mithos on it to
Byron Brauner: I see soviet posted to
Amakusa: what he say?
Byron Brauner: basically "theres WERE issues (with reasons) but it's all in the past"
Amakusa: ahh yea
Amakusa: so much in the past that that guys still having issues
Amakusa: past and present, they blend so well
Byron Brauner: kinda shocked as he's been jerked around a couple times
Amakusa: freebee items maybe?
Byron Brauner: LOL man their freebies are 9 times out of 10 CRAP jpop cd's they would NEVER be able to move by sales
Amakusa: yea i figured their freebee stuff was always crap
Amakusa: or defective
Byron Brauner: yeah they just send fodder they get for pennies I'm sure
PC-ENGINE HELL
10-15-2009, 04:32 AM
Lios, I get alot of what you are saying , but at the same time, when members of Pcefx voiced their problems about Rising, I was inclined to take their word, as friends. You saying Im speaking for others basically about problems that may not exist, you might as well say the solutions your saying happened did not happen then either. its all up for speculation then, correct? This is why I posted above that those who want to know go do their own research on Pcefx. No one should make up their mind about anyone on just my post alone. As for the power supply issue. The only thing I was ever told or heard about was that they insisted they thought that customers knew the systems did not include one, and that it was cheaper to ship them without. Did they fix the problem after being confronted with it. Yea I have no doubt they did. As I said though either way, I have no idea how they are running their business now..... I dont care either. I wont be placing a order with them. Nor will most any of my close friends.
And as for my complaint on my own deal, as you mentioned, it was not due to condition, but other things. Does that make the other issues somehow less important to me, no. Were the other issues the deal breaker for me. Yes. Like I said, I only paid because its what I felt was the right thing to do, as a solid buyer with a good rep. There is no need to speculate on it when I already specified my issues on our one transaction. How the condition of my items arrived would have nothing to do with any one else's either. I did not state "If you order from rising, your stuff will surely arrive in crap condition" did I? No, I didn't think so.
Even as of today I have no reason to not believe any complaints that were expressed. The fact Sensei or Alex has not denied all of them completely helps bolster that.Sorry, I don't live in a fantasy land where I think all the sudden 2-3 people all at once will rag on a business for no apparent reason, or that all my peers are coming to me with nothing but lies and exaggerations. You may operate in a heightened sense of constant paranoia among your friends like this, I however do not. As for the time line of complaints, they were not made to me in 2006-2007, but later in 2k8, from Aug. on up.
Since you decided to bring up the fact I left Pcefx Zeon, I will elaborate. Yes I left. It was my decision. I was there for over 4 years, worlds longer then either Sensei or Alex, and a lot of others who were members when I left. The site had taken a steady decline in activity in my eyes, even worse so after Rising appeared there. As far as community contributions go, I gave and then some. I was there quite longer then you even activity wise I do believe. I'm surprised how easily you have forgotten the conversations we had on the subject in rising shout after I left pcefx, just as much as I am surprised by your white knighting here on this thread for them too. I have nothing to prove to my dedication to that community. I invested what I could, and it had become time to move on. I have kept in touch with all those from there who have wanted to do so, via email, yahoo, and youtube. I have kept my site going still after I left, as that became a larger focus for me. Its my way of giving back still to the pc-engine community.
As far as Sensi and Alex activity there at pcefx.... When I left it was nill, zilch, none. As of last week, I was still told by a few that it is still that way with them, and that Pcefx has, as Sini put it, in general, been quite dead feeling compared to the old days. Nectarsis has said somewhat the same about Rising and Pcefx too. I dont even have to ask Quoth about it, do I? Ive popped my head into PCEFX off and on to see if there is anything new going on myself. Honestly, I have not seen the post or activity from Sensei or Alex you mention on my stops there. If its there, its very thin and far between.
Pcefx wise, my leaving, my conflict there, it stems from my feelings that Aaron was letting the site go too. Most of his activity there was focused on Nasa, and contemplating getting rid of his collection by the time I left. The actual website content itself wasn't growing at all hardly. After using others to handle his Dave Medina problem, when it was no longer his, Aaron was fast to wash his hands of it, even though it become a problem for others, the same others who helped him out.
My leaving, it was a natural thing. I put in quite a bit of time there. I got quite a bit of good memories out of it. Honestly its not a wise comparison to make between myself and Risings actions. I didn't leave after a couple of months, once business became good, with a bunch of members in tow to my own forums. I had no agenda one way or the next. I just left. I never tried to get people to tag along behind me.
I think after 4 years there, and watching a serious decline of the forum during my last 6 months there, I don't have to justify my leaving there really, and its funny you even felt to mention it considering this thread is basically about Rising Stuff, not Pcefx, in a community that's going to care very little about that situation there between me and why I left, and more on why Rising has managed to screw up on orders so much, their over all business related community activity, and why its suddenly being posted about now, but your reasoning on this is your own.
And Zeon,
Do I regret leaving. No. Not at all. After all the racist and homophobic bs I heard about that went down in fighting street thread area and all, I have no regrets what so ever. Im just sad it went in that direction is all. Ive talked to new members there, and Im glad there's still activity going on, but its just not the same as it was. Sorry, just how it is. As I said, most of the people I talk to that are good friends hardly post there now at Pcefx, just browse, and feel exactly the same way I do about the place more or less. Zeon, you're a good guy, but you shouldn't just jump in and try to down play past business problems involving Rising, or anyone, unless you are on Risings PR payroll anyway. Just looks bad, again, after all, I did say for people to go research and make up their own minds, which is solid advice. Let Rising do its own defending and spin. If people make up their own mind about any given business from just a few people on any given thread and a few post anyway, then there is a problem with them. You shouldn't concern yourself with such things regardless. I know I don't.
Now, lets see how many more come in white knighting for Rising. Maybe you guys get discounts on shipping for it, no?
I know you are looking out for people Mike, and I respect that, but these rash conspiracy theories are really starting to get tiresome.
You know, Sinistron reminded me of something today Zeon you said about me after I left Pcefx.
July 09, 2009, 10:41:31 AM
Mike Hegleson: Mike is THE defender of great justice, Ever vigilant against those who would try to wreak havoc upon Pcenginefx.com, Mike doesn't put up with bullshit. He is NOT someone you want to meet in a dark alley if you are a bad guy. Unfortunately due to many disagreances with the city's founder and mayor Pcenginefx, mike left to snuff out evil doers elsewhere. However, many still know how to find him. Mike prefers kicking ass unarmed, he doesn't need any stinking weapons.
As corny as it was anyway that you said that about me, I find it a thousand times funnier that since then,since for the past couple of months I haven't even spoken to you, as Sini put it, I suddenly "went from being THE defender of great justice to being tiresome" during my inactivity. If nothing else, you give me a few chuckles Zeon, seriously.
nectarsis
10-15-2009, 11:24 AM
I thought I would chime in to post my view, and correct a few things.
The 2006/2007 dates are complete BS. While Rising Stuff may have existed back then (not sure). I myself joined the site BEFORE it went "live" in Oct 21st 2008 (zeon 1 day before me). SO the problems mentioned here are in NO WAY that old. Most issues didn't start till awhile AFTER I joined. I don't hold ill will toward the site, or the owners. I actually consider them friends, and have hung out with them in the real world. My main issue (that prompted the earlier IM conversation shown) is that there are STILL certain issues happening, and more importantly Mono's issue has NOT been taken care of yet.
Mono contacted me (as I am on the boards more than most, and a mod..not sure how long that will last) quiet awhile ago concerning his issues. I contacted the owners to take care of it as Mono was fairly perturbed/desperate. After awhile Mono didn't come around as much, so I assumed all was well. Like I said I like the owners personally, but to find out almost a year has passed, and this still hasn't been resolved frankly pissed me off. IMO in almost a year there is little excuse for this. Especially when you have a $600 order, I'd expect DAMN fast action on an issue.
I know that they get busy (as they have a lot else on their plate) but IMO they need help then. Worry about what matters, and get it done. There were issues in the past...and I thought all was well.
The PSU issue IMO should be up to the customer. if the customer chooses to have it left out to save weight/shipping $ then that's their choice. If it's pictured in the listing, it should be in the box you receive.
To quote from Z's wall o text:
"I am unaware of a situation where a mistake was made and reasonable attempts at reaching and agreeable solution weren't made. I am not saying such a situation has never occurred, just that it has not personally happened to me or any of my friends who have purchased games from risingstuff."
This is frankly BS. There has been issues..and unless more than a few on the site aren't "friends" ...there's been issues (myself included). While many/most have been taking care of with "reasonable attempts", the other side of that is the TIME it takes can be fast to ridiculously slow.
Yes there have been the extenuating circumstances mentioned above. It does not however excuse a year of waiting and issues on Mono's part. I hope it gets made right, and things go smooth from here on out.
GrandAmChandler
10-15-2009, 11:41 AM
You know, I don't care about bannings, or other forum drama, so let's just drop that now. What I want to know is this.
HOW THE HELL DOES IT TAKE AN ENTIRE YEAR TO MAKE AN ORDER RIGHT?
This was just last year, this makes no sense and quite frankly, is bad business. Buyer beware indeed.
-GAC-
PC-ENGINE HELL
10-15-2009, 11:43 AM
Well said. The issue is the bad business handling.
ApolloBoy
10-15-2009, 11:46 AM
Um, wow. I've ordered from Rising Stuff several times and never had a problem. They're one of the few places that have import games for cheap so I keep coming back every time they have something interesting.
portnoyd
10-15-2009, 11:49 AM
http://userserve-ak.last.fm/serve/_/31808561/Michael+Jackson+Jackson_popcorn.gif
Darren870
10-15-2009, 12:12 PM
I've ordered several games from Risingstuff and never had a problem with them. Unfortunate to see all this but of the several people i've talked to who have ordered with them none have had problems.
Hope some of this stuff gets worked out as it is a great shop!
Nico87
10-15-2009, 02:33 PM
So.. All this over a few left-out PSUs which were eventually sent, and about someone "stealing" forum members, plus one big ass order which hopefully will be sorted out?
Oh god.
I get what you are saying too Mike. The only reason I really brought up your leaving of pcfx, was for the reasons behind it, and others reasons for leaving. My intent was not to trudge up drama from the past, but to make a point. To me it seems like pcfx was on a steady decline even before Alex and Kevin showed up and started to post, and I hardly think anyone can blame them for "stealing members" or all the previous activity from the site. Many members who did sign up on RS did so before ever making a plan to order anything, and chose to continue contributing long after several orders were fulfilled. Quite a few only made one order in 2008.
I apologize for calling your efforts tiresome, as that wasn't a good way to put it. I really meant to say you go a little overboard sometimes at the smallest notion of foul play, but if you feel Alex and Kevin run a shady business, so be it.
Nec, I apologize for the incorrect dates, skew the dates over to late 2007/2008, and they will be accurate, my memory was a little fuzzy. I am not suggesting that their screw up, and actions taken to remedy their screw up with Mono is justifiable in any way, because it's not. I am not trying to downplay it either. In fact, this mistake and the response from RS reflect very poorly on their business, I agree.
"I am unaware of a situation where a mistake was made and reasonable attempts at reaching and agreeable solution weren't made. I am not saying such a situation has never occurred, just that it has not personally happened to me or any of my friends who have purchased games from risingstuff."
This is frankly BS. There has been issues..and unless more than a few on the site aren't "friends" ...there's been issues (myself included). While many/most have been taking care of with "reasonable attempts", the other side of that is the TIME it takes can be fast to ridiculously slow.
Yes there have been the extenuating circumstances mentioned above. It does not however excuse a year of waiting and issues on Mono's part. I hope it gets made right, and things go smooth from here on out.
I should clarify again, that aside from this one case the above is true in my own observations. I think the time to remedy problems must vary, because in my case and others, a solution was arrived to expediently.
I have noticed the following: They CAN be a little disorganized, and procrastinate a bit. Sometimes it does seem like their business isn't their priority. I have noticed that certain periods of time you can get fast responses from them, and then you'll have trouble for a week. It's almost like they are serious part of the time, and not so serious other times. This might explain why members such as Mono have been yanked around for over a year, and others get a response and solution in a matter of days at times. This IS unprofessional, and RS IS guilty of it. They have been slowly improving their service, and I can only hope they continue to improve it.
What I am getting at is if Alex and Kevin are guilty of anything, it's their somewhat unprofessional way of conducting business. They are cool guys, but it seems like they aren't as serious as they should be 100% of the time. I would still recommend them in spite of all of this, and I encourage everyone on the fence to sign up for the forums and get to know Alex and Kevin before anyone passes judgment for themselves.
PC-ENGINE HELL
10-15-2009, 08:58 PM
We are not sure why you keep mentioning 2007, unless its unrelated to PCEFX. Rising stuff was not selling games on Pcefx until late summer 2008, when they joined up and starting taking orders. If you are going to mention earlier dates, please specify as to where they were selling then if they were screwing up in 2007 too, because it wasn't at Pcefx in 2007. And as for the forum crap, do as the admin said, drop it. My reasons for leaving are well known, and have nothing to do with the bad forum related business habits of Rising. I think the difference between the two was already made clear above, no? If you or Alex want to discuss any topics outside of Risings business screw-ups, email or pm me.
JapanesePeso
10-15-2009, 09:24 PM
If there is anyone here who has an unresolved problem with an order, I would be happy to take care of it. I'm not a scammer and I do the best to make my site enjoyable and useful for all members of the retro gaming community.
PC-ENGINE HELL
10-16-2009, 05:43 AM
You know, Nectarsis and me talked about this the other day, because I
was wondering why there was a sudden surge of Rising Stuff promoting
going on, and now I know. Its nice to know in this day and age, in this
economic recession, a good rep can be bought so cheaply over all else.
No wonder Zeon was so quick to white knight his butt in here....
http://i9.photobucket.com/albums/a66/Amakusa666/prpayoff.jpg
nikdog
10-16-2009, 05:47 AM
http://userserve-ak.last.fm/serve/_/31808561/Michael+Jackson+Jackson_popcorn.gif
2nd
Thats seems like all I can really do.
Nico87
10-16-2009, 11:50 AM
You know, Nectarsis and me talked about this the other day, because I
was wondering why there was a sudden surge of Rising Stuff promoting
going on, and now I know. Its nice to know in this day and age, in this
economic recession, a good rep can be bought so cheaply over all else.
No wonder Zeon was so quick to white knight his butt in here....
http://i9.photobucket.com/albums/a66/Amakusa666/prpayoff.jpg
To be fair, I don't really see what's so wrong about that. It's not like 20 guys will make threads advertising for RS on a million different forums. And, the people who do create ad threads on forums are obviously pleased with RS, and to be honest, I'd take another gamer's view and words over anything else, when it comes to video game shops.
portnoyd
10-16-2009, 12:02 PM
For the love of god, no one here cares. Take it to PMs already.
MonoTekETeA
10-16-2009, 02:03 PM
Alright, I'll log in on this again. There have been things during this whole business transaction that irked me, and let me start by the fact that until I really came out and said something, did I really start getting paid attention to by Rising Stuff, meaning Alex AND Sensei.(Before, it was only Alex) A bit of this stuff from here on out, I have material to support, like screen caps and what not, others I do not. I just hope you would take my word for it... I'll do a little bullet format and then go into detail. But let me state something ironic first:
There was one item that I really wanted this entire year. Most of the items in this order I ordered for Anime Conventions I staff, so people could check out cool peripheral games, well go figure that was most of the stuff that was in the second box. However, all I really wanted was a Sega Saturn Multi-tap. I wanted people to be going crazy for bomber man at these things (I already owned one). Well that is the one of the two items that is supposed to be in the mail right now heading to my house. In the mean time I was lucky there is a sweet ass dealer (wont name them) out there that is willing to let me borrow their personal one for use at the cons to make up for what I thought I was going to own months ahead of time. BUT! Not only that, it doesn't end there. Around June time or so, I remember seeing that they had a beat up Bomberman ed. Saturn Multi-tap listed in their store listings for sale to the public. Why wasn't that in a box being shipped to me? 10:1 they just forgot about a good paying customer that was a thorn in their side with all of the repacking and the remembering what exactly it was that he bought, that comes with him.
A divided shop. When it comes to business.
I mentioned earlier that I really only dealt with one person. Alex. Here was when I set to both Alex AND Sensei in January 08:
Howdy homies. Figure I would toss a reminded out about my box. It has been quite a while since this order, and I have yet to receive it in full. I understand stuff happens, no problem, just let me know whats up.
Items Needed:
---I ordered another set of Maracas with sensor bar, and the first box only contained the Maracas, I need another sensor bar.
---I also ordered a PSX version of Densha de Go with controller.
---I also ordered Para Para Paradise bundle for PS2, with an extra pod controller.
---I also ordered a Multitap for Saturn.
That is all I can remember...if the order form says other wise, I trust ya'll to include what ever else I miss if that be so.
-Jeremy
Sensei responded minutes later with:
I will forward this to Alex because he was filling this order. I really don't know much about it.
Why not? A three months later, it is your company too! Get to know my order! Am I wrong? We are dealing with air shipping here, a 7 day process, typical fair for ground shipping in the US. Any "shop" would not let an order go for more then two months with out being fully processed and completed. What these guys need to decide is if they are a "store front business" or if they are just two guys that are willing to ship you stuff from Japan for a cut. If they are the later, then they really have to change their style and tell people about how things typically can go down, both good and bad cases.
No choice in leaving the PSU out.
I was personally not involved with this. I ordered two systems and everything came with them. The one needed a copper coil to be secured on the inside, but they were used, and it is what you get. However, I help out at Next Level Videogames, and about 7 months ago or so, we had a random regular come in and was just shopping around, and he brought up how he had ordered a Famicom from this store, and he was shipped it without a Power Supply. I said "Oh really?" in a mild tone, I wasn't worried about my order even though it was a few months in, because I've been there before. He continued to say how he contacted rising stuff and they said something about saving on shipping. Now I don't know if he ever got his PSU, but it saving on shipping was the case, wouldn't you ask said person if they would want this done? Why would a collector have any interest in not having all of the original parts with their system? Why would a store take that liberty? Why wouldn't they just ask the person or get them two rough shipping quotes? You been in business for a while, you can sort this out.
Too much for them to handle?
I just don't know what it was about my case that made it so hard to deal with. It may be that these are two guys doing too much. We all been under our fair share of heavy workloads, but these guys have wives and classes to teach. To run a business on the side of that requires more time then most are able to give out. Combined that with a mind that works like clockwork and can bang orders out, go to sleep, wake up, go to work, come home, do daily duties and be with friends family, and this. That is a lot to worry about. I've been there, and had to call off things a few times, because it was just too much. This is also reflected in my case, where you are dealing with too much of a load to handle every single order in a solid, professional manner. And it is a shame, because I would not want some one to have to deal with what I have dealt with.
Making money is a great thing, and when you give people a great product (games from Japan) at what are solid prices, you are no doubt going to get customers. However; you can't simply just take money from others and process transactions when other customers are left in the dust. People, and gamers in particular, not to type cast, but can be easy going people. However, they are also prime targets and transfer easily over to becoming push-overs, which is my personal case.
Plenty of people have chimed in with how great your shop is, and hell, I would be too. However;
they are only themselves, and not only that, only the minority with a voice. That man that came into the store, he didn't post on any forums or anything, just was a man who found your website through various advertisements placed on Yahoo Answers (which I was apart of in the way past, and thought I was doing a good thing). I was even told by some one that Rising Stuff had said that there was not one reported lost package, and this was after me and Alex had already filed for my insurance claim.
There are just some people, like me, who are willing to get pushed around, and just say "that is that" when something is done wrong to them, and won't speak up, or in my case, where it hardly effects what people think because they say something "too late", even though their problem is still an active thing! No it is fine that people have had transactions that were a success, great, enjoy your import(s)! There could just as easily be others out there that were given a defective order, who never will get there order sorted out because they don't want to be a bother. But hell, why should they have to feel that way, sure they should take some necessary precautions, but multiple people shouldn't have to chime in and pick up after a lazy business transaction, that the vendor should have handled in a solid manner in the first place, ESPECIALLY in an overseas transaction. There are too many things that can go wrong in them, besides the typical factors, and when something does go wrong, there isn't much that can be done do to international boarders. You can't do things like this.
Lies.
I know this is taking a heavy aggressive turn. I was just about to close up my post and typing my closing when this kind of just slapped me across the face. I was trying to put my words in a passive form, but what I realized what I was trying to say flat out and simple was that I have been lied to over and over, through out the year.
Countless "ASAP"s were stated on when my product was going to be shipped out the door. "You package will be shipped soon." My own "let me know"s. Little did I know "As soon as possible" really meant "a couple more months, even while your items my be listed in our store for purchase, yours will be just a few more months." "Shipped soon" was really for a First year anniversary of their store going live to the public. And my constant "Let me know"s were only ever answered half the times.
My items were stated to be in-stock when I gave them my $600. I remember chatting with them that night and them stating that they had placed everything in a box and shipped it out. I really wish I had seen what was in that other box, but that doesn't matter when even after that fact, I was told they were waiting for things in shipment, when they had them for sale.
Even their countless "Sorry"s feel weak and diluted.
My mind is kind of in a haze now. I know there were a few more points I was wanting to address, but I really can't remember now, because I am kind of worked up. In a post by a random person, this is acceptable. In a business, selling to people halfway around the world, when you are accepting their money for a product that may or may not be in stock, even though it may not be, and take the money anyway. That is not acceptable.
For the record, I was sent a PM (which I now dub the "Professional Message" in spite) on both Digitpress and Rising Stuff, from Alex/JapanesePeso(who I still don't know is simply Alex, or if it is also Sensei on DP). Stating, once again, that they have shipped out my package, and that they issued me a $50 coupon at checkout for another order. This is good attempt, and the passive side of me thanks them, but it was also stated to me that I would receive the left over amount of the insurance for the package that was lost, as compensation for that lost package, back in February. Which I would have been very thankful for, but alas, I never did.
I am never really an aggressive person. If you ever come to Next Level Videogames for a SJC meet-ups on the first Saturday of each month, you can meet me. I am always told how laid back and fun I can be, and when I am rarely disturbed, people can easily tell and normally bring it up because it certainly isn't something they are used to. I apologize to the general public for being the catalyst of one of those "Epic! People are calling others out on stuff" threads, and never saw myself in this position, but I figured enough was enough on my side of things. Go figure that a few hours after I finally bring my problems to the public, I am responded to saying that my final package from a year ago, is making it's way across seas. Just after 7 months of waiting for this one box and being a passive m'n f'er, and one post in a thread is what it takes to finally get it.
I'll post here when I get the package, with pictures. Thanks to everyone who has read through this and put some thought to the whole situation. I am happy if I can help out one person in the future, in any way, with my personal experiences. Anyway, I am late to help out at Next Level after sitting down over an hour and a half ago to post this. Catch ya'll around.
-Jeremy
PC-ENGINE HELL
10-16-2009, 04:35 PM
To be fair, I don't really see what's so wrong about that. It's not like 20 guys will make threads advertising for RS on a million different forums. And, the people who do create ad threads on forums are obviously pleased with RS, and to be honest, I'd take another gamer's view and words over anything else, when it comes to video game shops.
Where as I and some others would not. It will vary from person to person on what they value most. In a situation like this, where forums rely on trust and good word when it comes to business transactions, I'm a bit more eager to take the word of the guy not being paid. Someone who just honestly wants to post about a store that did him right, as opposed to the one who is being paid I simply start questioning their motivations. Once I see that money is involved, I begin to question the good words put in for anyone. Especially when I know for a fact that there are issues with said business. I don't know where else their store was spammed, or to the extent of. I didn't bother to read the threads pages to find out, but it did have a few pages worth to be sure.Someone just emailed me the thread link, I looked at that first post, and the page count, and that said enough to me.
mobiusclimber
10-16-2009, 05:55 PM
The "incentive" that you bring up is really more of a thank you for things that have already happened and would continue to happen regardless. If you read the actual post all the way thru, you'll see most people started off listing links to threads that were made well before the offer was given. Also, you make fun of it being "cheap" but in fact, that works against your point. No one would "spam" RS for such a low amount unless they were satisfied with past business, since it IS such a small amount, it's likely not going to cover someone's order.
PCE-Hell, seriously, you need to let your own PETTY greviences go. You do this ALL THE TIME and it's completely immature. Let the people who HAVE PROBLEMS with RS's business speak up. You're actually not helping at all. You just make the people with legitimate problems look bad by being a straight up troll. Mono is a trustworthy, believable person. You do nothing by posting on here other than obscure his legitimate problems.
Anyone who has known you or seen you on ANY forums knows what kind of person you are. You get a bug up your ass and go off on the rails. Your only complaint w/ RS is being banned from there for your asshat-ery, which you just can't seem to control. Enough already! Let the people with ACTUAL problems post on here. They don't need you to be their mouthpiece, unless they don't want their problems to be taken seriously. Because no one takes you seriously.
PC-ENGINE HELL
10-16-2009, 07:14 PM
blah blah blah, assumptions, blah blah blah
Considering I was a past customer of theirs at one time, who indeed did have legitimate problems with them during that transaction that they dicked around on after trying to get me to pay for stuff they didn't even have in stock, I have no problem posting about that, and have done so, nor that this isnt their first screw up, as others along with myself have also pointed out. I didn't drop the names of the people they messed up with. They can speak if they want. Its not my place to do so. Just because Im saying it too doesn't make theirs or anyone one elses post any less meaningful. That may be how you think, but don't apply your own thinking to everyone else. I'm not surprised to see you say anything bad about me either.
You and I were never friends. I never went out of my way to extend friendship to you because of things you posted or said on Pcefx, and I'm sure you shared that same feeling. You don't know me personally, nor anything that motivates me or my actions, so just go on ahead and grasp at those straws like Alex did for a attempt at a character attack, it wont get you anything or anywhere. I don't think I even know anyone on Pcefx, or elsewhere that really likes you, or takes you seriously, honestly, so what you say doesn't carry any weight with me.
Your not someone I consider to be one of my peers. What your implying, in other words, goes both ways. For as many that I would suppose would come along and post their hate for me, Id have just as many I guess that would do the opposite. Its not a popularity contest anyway, so who cares? The admin said it best, my past forum activity has nothing to do with any of Risings bad business. No one forces you or anyone else to read anything I even post either. White knighting and attempting to somehow damage my forum rep wont get you anywhere. You don't like anything bad I might have to say about Rising, or anything I have to say period, then just skip it when you see my name. Not hard to do.
I do this all the time ,right? Weird then, my only expressed complaint about anything going on here on Digital Press has been this thread, and hell, Nectarsis pointed this one out to me, not the other way around. And what I have done is point out things that I saw as wrong with this business. I have not spoken for Mono, Nectarsis, ect. The "incentive" that you speak of was emailed to me, not the other way around. Evidently Im not the only one questioning that then, no? But then again also, Im not speaking for anyone else, am I? Did I ever say I was? I never said "On behalf of everyone". Nor did I seek this thread out. My comments about rising, along with their review on my site have nothing to do with anything Missa related. Infact their review along with the others was done prior to that last Missa event, and up on my test pages for 3 or 4 weeks prior to being perminately added and linked to on my features area. Partly why I left PCEFX was because people kept seeking me out to be their mouth piece when they had a problem. It got tiring, regardless of if they were thankful, which I was told quite a bit were, and expressed this in that fighting street area. Mainly though when ever I posted bad business anyway, it was due to my own transactions, not others. If anyone cared to check up on this they could. If not for the fact I have had a bad experience with Rising, then Id not even have posted in this thread. Maintaining a buyers resource along with black listing bad businesses has absolutely nothing to do with trying to speak for everyone.
Regardless of it all. I think (my opinion) that a few, not everyone, might find the "incentive" programs existence a little interesting, and I'm curious why you would try to detract from it and instead focus on your hate of my past forum activities.
And, just because its funny, Im going to point out that you accusing me of trying to speak for everyone, then taking personal liberties by insinuating that everyone who knows me from any given forum shares your exact opinions of me is cute at best, fail at most. Whos trying to speak for who now exactly?
I see this thread dying soon too. I don't imagine much more can be said, unless people just want to keep replying to me. Personally, I got better things to do, so you can talk to yourselves. Fact remains. Rising as a business has sucked. Buyer beware.
mobiusclimber
10-16-2009, 07:28 PM
Ok, dig a hole. You and I know what your problem is, and if you want to distract from the legitimate problems that other people have had by whining and acting like a worst caracture of an internet loud mouth, go ahead. You're the Bill O'reilly of the internet, continue wallowing in your own crapulence.
GrandAmChandler
10-16-2009, 10:24 PM
Yeah, this thread is done. Buyer Beware.
-GAC-