Ebay's Search Engine is Down [Archive]

VG_Maniac

11-21-2009, 05:38 PM

Ebay's search engine has gone down...meaning it is currently impossible to look for any items on Ebay. I called Ebay up, and they said they are working hard to fix the problem...but this means that everyone who has items ending right now (and it is Saturday, so there are a LOT of items ending) won't be able to get any last minute bidders. Since most bids usually come within the last hour or so of an auction, Ebay sellers are going to loose a LOT of money today. The guy I spoke to on the phone said they are going to try to come up with a resolution for all the sellers who were affected by this....but who knows what that's going to be.

Kitsune Sniper

11-21-2009, 06:07 PM

Oh, you CAN search for stuff. Just click on the "buy it now" tab, it works then.

Sooooooooooooo not suspicious at all, no sir.

darkslime

11-21-2009, 06:54 PM

I'm fucking pissed at ebay, this problem has killed my sales completely today.

kainemaxwell

11-21-2009, 08:53 PM

Problem still going on.
Due to errors in some of our backend systems, members may be seeing different errors in Search. This could be that "We were unable to run the search results you entered. Please try again in a few minutes" or a blank page, or simply the browser being unable to display the page.

This is also affecting the ability to access eBay stores through search directly, and sometimes from the store URL.

Please note that we are working as quickly as possible to get this resolved. Thank you for your patience as we continue to work to resolve this.

VG_Maniac

11-21-2009, 10:15 PM

Ebay will probably just reimburse the listing fees from all the auctions that were affected by today...but that won't even come close to how much money sellers lost. Ebay needs to refund both the listing AND the final value fees of all auctions that ended today, and refund the PayPal transaction fees related to any auction that ended today. That at least would be something. What they really should do though, is cancel this month's bill. I just received my invoice a couple of days ago, and I owe them $350. That's probably around how much money I lost in sales today. They really should just cancel my bill for this month...but Ebay is too greedy for that.

Porksta

11-21-2009, 10:53 PM

Ebay should extend all listings a couple of days.

Sniderman

11-21-2009, 10:56 PM

I was curious as to what was going on. I was at a gamestore today and saw a few Genesis carts. Wasn't sure if their pricing was too high or not. Just was checking similar items on ebay and came up with "No items found." Knew this was a fairly common cart, so I was puzzled by no hits.

slapdash

11-22-2009, 01:30 AM

@Porksta: yeah, that's what *I* would suggest as the "best" solution.

darkslime

11-22-2009, 10:50 PM

Ebay will probably just reimburse the listing fees from all the auctions that were affected by today...but that won't even come close to how much money sellers lost. Ebay needs to refund both the listing AND the final value fees of all auctions that ended today, and refund the PayPal transaction fees related to any auction that ended today. That at least would be something. What they really should do though, is cancel this month's bill. I just received my invoice a couple of days ago, and I owe them $350. That's probably around how much money I lost in sales today. They really should just cancel my bill for this month...but Ebay is too greedy for that.That would be amazing. I owe $300 in fees this month and need to find $100 more to pay them by the end of the month.

Kitsune Sniper

11-22-2009, 11:28 PM

You people are assuming eBay cares about its users. :p

If anything they'll try to charge you more for this. :P

Porksta

11-23-2009, 12:27 AM

You people are assuming eBay cares about its users. :p

If anything they'll try to charge you more for this. :P

Yeah, "You members weren't making us enough money to keep the search bar running!"

unwinddesign

11-24-2009, 02:57 AM

Shit like this is why I've run 95% of my auctions as buy-it-nows for the past three years.

With Buy-It-Now final value fees on video games reaching outrageous percentages however, I'm going to give the big fuck you to eBay after this holiday season. Can't wait...

rpepper9

11-25-2009, 03:26 PM

Why is it that all we hear about eBay is the negitivity? There are other alturnatives you know. Game Gavel for games, garage sales or craigs list for all the other stuff. Keep in mind that there is a reason you all do eBay... money, and ebay is still one of the best places to get rid of all the crap that is sold. Would you rather sell your NES for 5.00 on a garage sale, or put it on ebay and get 35 and up for it?

Give me a fucking break, if you don't like eBay find a different outlet for your sales!

ryborg

11-25-2009, 03:40 PM

Why is it that all we hear about eBay is the negitivity?

...because threads about making money and dealing with good users aren't that interesting?

Give me a fucking break, if you don't like eBay find a different outlet for your sales!

You know, it is possible to bitch about ebay and not hate it. I complain about ebay as much as anyone but I still use it as much as ever and enjoy it for the most part.