rpepper9
01-27-2010, 10:42 AM
So I post my listing and after everything is listed eBay pops up a message that reads:
Attention Sellers:
Oops!
Since sellers are responsible for making sure their items are delivered safely to buyers, a listing can't include information like:
“I am not responsible for the item once it’s dropped in the mail.”
“I am not responsible for lost or damaged items.”
If your listing includes this kind of info, please edit it before posting it on eBay. Otherwise, this could prevent you from achieving eBay's Top-rated seller statusor could get you removed from the program.
So now it is the sellers responsibility to make sure the item arrives safely! I offer insurance, but I also list that it is not mandatory, stating that I am not responsible for lost or damaged packages if you do not purchase insurance (even then I am not, the Post will pay the insurance claim, but at least there is coverage).
I ship everything through PayPal, so a tracking number is figured into the shipping amount, but now it would seem that we need to figure insurance into the shipping amount too. That is going to add about 1.75 to each item, and that will probably prevent people from bidding on a 5.00 item when they have to pay 2.00 for shipping along with 1.75 for insurance.
Sorry if this has been posted before, but it is frustrating. eBay does everything to protect the buyer, and nothing for the seller, which is funny because all the listing, ending, and paypal fees are paid by the seller!
Does anyone know a way around this?
I offer insurance, but I cannot be responsible if someone chooses to take a chance and not add insurance to their package. I feel like after I drop it off at the Post, with option of 1st class or priority mail, and a tracking number, I have done all I can do and it is no longer my responsibility!
As a buyer, I would now never purchase insurance. There is no reason to do so. If a item arrives damaged or gets lost in the Postal system, it seems like eBay is on my side and I would get my money back.
Going down that dark path, have you ever gotten a package that had no tracking numbers on it, just a generic postage that the post office slaps on, or even a grouping of stamps pasted on the package? If you had paid via PayPal, you could claim the package never arrived and if the seller had no tracking number (which you can tell they did not from the package) they would be at fault and you could get your money back and keep the package!
That is a terrible thing, and I have never done it, but it is yet another thing that scares me about the way eBay and PayPal are set up. It is all about the Buyer, Buyer, BUYER!
Attention Sellers:
Oops!
Since sellers are responsible for making sure their items are delivered safely to buyers, a listing can't include information like:
“I am not responsible for the item once it’s dropped in the mail.”
“I am not responsible for lost or damaged items.”
If your listing includes this kind of info, please edit it before posting it on eBay. Otherwise, this could prevent you from achieving eBay's Top-rated seller statusor could get you removed from the program.
So now it is the sellers responsibility to make sure the item arrives safely! I offer insurance, but I also list that it is not mandatory, stating that I am not responsible for lost or damaged packages if you do not purchase insurance (even then I am not, the Post will pay the insurance claim, but at least there is coverage).
I ship everything through PayPal, so a tracking number is figured into the shipping amount, but now it would seem that we need to figure insurance into the shipping amount too. That is going to add about 1.75 to each item, and that will probably prevent people from bidding on a 5.00 item when they have to pay 2.00 for shipping along with 1.75 for insurance.
Sorry if this has been posted before, but it is frustrating. eBay does everything to protect the buyer, and nothing for the seller, which is funny because all the listing, ending, and paypal fees are paid by the seller!
Does anyone know a way around this?
I offer insurance, but I cannot be responsible if someone chooses to take a chance and not add insurance to their package. I feel like after I drop it off at the Post, with option of 1st class or priority mail, and a tracking number, I have done all I can do and it is no longer my responsibility!
As a buyer, I would now never purchase insurance. There is no reason to do so. If a item arrives damaged or gets lost in the Postal system, it seems like eBay is on my side and I would get my money back.
Going down that dark path, have you ever gotten a package that had no tracking numbers on it, just a generic postage that the post office slaps on, or even a grouping of stamps pasted on the package? If you had paid via PayPal, you could claim the package never arrived and if the seller had no tracking number (which you can tell they did not from the package) they would be at fault and you could get your money back and keep the package!
That is a terrible thing, and I have never done it, but it is yet another thing that scares me about the way eBay and PayPal are set up. It is all about the Buyer, Buyer, BUYER!