View Full Version : Paypal Account Hacked Hardcore - What do I do?
wingzrow
08-02-2011, 02:17 AM
$1000 GONE from someone not even in the same country as mine. I went & cancelled my chase card just in case but paypal doesn't have anyone you can talk to on the phone until 6AM.
what do I do in the mean time?
I've already made an unauthorized transaction claim.
For the record I think this was done through amazon & the entire ps3 hacking thing from a few months ago since I received an e-mail saying I requested to change my amazon password, even though i've never used that account.
nebrazca78
08-02-2011, 04:05 PM
I don't know what can be done besides contacting Paypal, you have my sympathies.
Ze_ro
08-02-2011, 07:04 PM
You mention cancelling a chase card... if you have any other debit or credit cards attached to the account, I would suggest cancelling all of them.
--Zero
megasdkirby
08-02-2011, 07:09 PM
This is my constant fear with Paypal. This is why I have tha Paypal code thing I input while I log in. Also, I make sure I have no funds immediately available and transfer funds to my bank account.
And I also make sure I transfer all money from the Paypal account to another account which is not connected to any online (or offline) services.
wingzrow
08-02-2011, 10:00 PM
So here's an update. I had to wait 5 hours until 6AM to get someone on paypal on the phone, everything's been reversed and almost instantly i got my money back. THEN i had to cancel my debit card, which i use to use for verifying where I live so since I did that RE-verifying who i was got even harder. One of the most time consuming and stressful thing's ive had to do in a long time.
I had pretty much everything locked up, my ebay and my paypal, it's still a huge ordeal right now since I have to check and recheck everything to make sure things are correct & the bastard didn't change all his info to mine.
EDIT: transferring all my funds to an unrelated paypal account might be the best thing to do now but i think i'm just going back to having 300 and only 300 in my account at all times now. The only reason I had any money in there at all was because I was going to buy a mountain bike but I got careless and left it in there too long.
Kitsune Sniper
08-02-2011, 10:06 PM
Jesus, it's like the shit keeps piling up for ya. Glad to see you're back on track, mostly.
wingzrow
08-02-2011, 10:15 PM
Tell me about it, and this is ALL just a week or so after I got top rated seller status & applied for a paypal merchant discount.
I just got an e-mail from someone claiming my info was leaked on 4chan saying that he was attacked too. ( i refuse to reply to it for safety reasons ) Sure enough there's two cases open from this specific guy that haven't cleared up yet so I'm guessing this was some kind of two pronged attack between me and another guy. Needless to say, not visiting 4chan again.
Here's a picture of the listing the guy used on ebay to get my information.
Also, the guy's name was JOHN JOHNSON. I have no words.
http://img535.imageshack.us/img535/7383/abandonedjapanesethemep.th.jpg (http://imageshack.us/photo/my-images/535/abandonedjapanesethemep.jpg/)
fluid_matrix
08-02-2011, 11:59 PM
I guess I'm confused on how he hacked your account. Originally you think it was because of the PSN fiasco, but now you think it might have been through eBay?
BTW, glad to see you got everything back. They say they hardest part about identity theft is getting everything back in order.
wingzrow
08-03-2011, 12:19 AM
4chan hacker, amazon, ps3 hack, who knows
It could have been a combination of any of those things. I sure as hell never post any of my personal info anywhere.
When you say "hacked", you don't really mean hacked, right? It's still not clear, but you seem to be implying that you fell for some sort of phishing scam and they just logged into your account to transfer the money.
wingzrow
08-03-2011, 03:17 AM
Not at all. I didn't respons to any suspicious e-mails. I'm just assuming I got hacked into from browsing 4chan.
How could browsing a website possibly lead to a paypal account being hacked?
Bojay1997
08-03-2011, 02:57 PM
How could browsing a website possibly lead to a paypal account being hacked?
Not sure, but my Paypal account was hacked a year or so ago. They basically made a charge of $1.00 to some online company to check the account and then accepted a payment of $40 or so from another hacked account into mine. I caught it literally within an hour of it happening and Paypal reversed both charges. Oddly, Paypal didn't close my account, they just had me change my password. Apparently, this happens frequently as the customer service person seemed completely aware of the issue and took care of it immediately. Haven't had a problem since.
Kitsune Sniper
08-03-2011, 03:18 PM
How could browsing a website possibly lead to a paypal account being hacked?
Exploits. That's why IE kept getting patched against these things.
Gameguy
08-03-2011, 03:40 PM
Easy way to avoid exploits is to use a proper Anti-virus and keep it up to date. Plus I use Spybot with it's IE protection and keep it updated. I haven't come across too many bad pages but it's kicked in a few times to protect me, blocks stuff before it can cause problems.
wingzrow
08-03-2011, 11:53 PM
Exploits. That's why IE kept getting patched against these things.
Speaking of which, is firefox just not secure anymore? I was thinking of browsing on google chrome now.
Kitsune Sniper
08-04-2011, 12:02 AM
No idea. I don't go to 4chan or other suspicious sites due to what happened to you.
Gameguy's got a point. A good antivirus will block most of these attempts before they happen.
wingzrow
08-04-2011, 03:05 PM
I have the full version of avast and NOTHING popped up, so either avast sucks for this sort of thing or who ever got me was good.
Queen Of The Felines
08-04-2011, 03:47 PM
I use Firefox and the NoScript extension. It's great for stopping page redirects and drive-by downloads.
Microsoft Security Essentials is pretty good (and free) too.
Gameguy
08-05-2011, 12:45 AM
I have the full version of avast and NOTHING popped up, so either avast sucks for this sort of thing or who ever got me was good.
Avast could be better, I use the free Avira as it has higher detection rates. Just to make sure nothing gets past it as I'm using the free version with slightly less features, I also use Spybot along with it. It has two optional guards which I use, one for IE and one that monitors processes attempting to run on your PC and it also detects when something bad tries to mess with the registry.
Here's a website that compares the various anti-virus software including their detection rates. Avira is among the best, overall it's rated higher than Avast including with detecting new/unknown malicious software.
http://www.av-comparatives.org/
Plus keep your plugins updated, I know I once had spyware come in through Java before I started using Avira or any of the Spybot guards, I removed it with Spybot(found it as I regularly scanned my PC) and updated Java. Now I make sure to update everything and I haven't had any problems since, I can't recall any other spyware getting through since then. I try to stay away from dodgy sites but I know one webcomic I went to regularly was hacked at one point and had spyware on it, all that was blocked before it could do damage but I know any site could potentially be affected by this stuff. It's not just dodgy sites to be cautious of.
I could use other browsers too, but I don't like having to install a bunch of extra software that would just take up more space. Plus I have Firefox on my old PC and it doesn't uninstall easily, I did uninstall it once when I upgraded it yet it still remembered my settings and bookmarks. If I uninstall something nothing should be left, I don't like having to clean up after programs if I want to get rid of them later.
Sundowner
08-14-2011, 04:07 PM
You probably have a keylogger on your pc. If you don't play PC games and arn't too attached to any windows programs, try giving Linux a shot. You don't even need an anti virus. You could be enjoying a life that Microsoft can only dream of.
wingzrow
08-14-2011, 08:21 PM
I ran avast on startup before windows started and cleaned anything that may have been sending personal info. I'm also doing all my ebay stuff through avast's web browser that's locked off from other programs so I should be fine from this point on.
skaar
08-15-2011, 12:44 PM
You probably have a keylogger on your pc. If you don't play PC games and arn't too attached to any windows programs, try giving Linux a shot. You don't even need an anti virus. You could be enjoying a life that Microsoft can only dream of.
hurrrrrrr
ownerizer
08-16-2011, 12:12 AM
Easy way to avoid exploits is to use a proper Anti-virus and keep it up to date. Plus I use Spybot with it's IE protection and keep it updated. I haven't come across too many bad pages but it's kicked in a few times to protect me, blocks stuff before it can cause problems.
I <3 my Mac running Chrome
http://thechive.files.wordpress.com/2010/05/haters-gonna-hate-9.jpg?w=500&h=373
Kitsune Sniper
08-16-2011, 12:17 AM
I <3 my Mac running Chrome
http://thechive.files.wordpress.com/2010/05/haters-gonna-hate-9.jpg?w=500&h=373
Way to perpetuate the stereotype, jackass. :P
I still find it hard to believe that anyone using a current web browser could possibly have their paypal account info transmitted to a third party by simply browsing any web site.
Yes, if you install some sort of activex control (aren't these unsupported since IE7?) or plugin, or actually enter your paypal credentials into a form, I understand. But just browsing? The user had to have done something he isn't admitting. I worked in IT for many years and there were an uncountable number of clearly false "I didn't do anything" problems.