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Griking
11-19-2003, 10:31 AM
I know that Paypal and Ebay have plans to protect buyers but is there anything at all in place to protect sellers?

I've unfortunately have had a rash of bad ebay/Paypal selling experiences lately. Now I have some guy claiming that he didn't receive the Gamecube NCAA 2K3 basketball game that he won from me. He says that he received the package but that there was a football CD in the case instead of the basketball game. Now I know that this is bullshit as I never purchased a NCAA football game for the Gamecube. Plus the auction picture even shows the CD itself. I really believe that he's just trying to scam me. But what can I do? I'm sure that if he contests the payment he'll end up getting his money back because Paypal is like a drunken sailor with my money. I'll end up taking a hit for $55 just because Paypal allows this to happen. Is there anything that a seller can do to ensure that sold items STAY sold other than to stop accepting Paypal payments

jonjandran
11-19-2003, 10:51 AM
I had someone try to pull the same thing with me.

Pay-pal said they were investigating the matter. 3 days later they sent an e-mail to both of us saying that they have no way of looking into matters of "item not as described or not in the condition described " so they were dropping it.

They really have no way of verifying , so they just make sure you sent it with delivery confirmation and to a confirmed address and they leave it at that.

So I don't think you have anything to worry about from the Pay-Pal side of it.

And also if he tries to use SafeHarbor just don't respond to the e-mails and they'll drop the case in 7 days.

Then all you have to worry about is E-Bay if he files Fraud charges, but explain your story and you should be fine.

Xipe
11-19-2003, 11:07 AM
Its getting worse and worse each day, soon I'll start to videotape when im packing, and keep videotaping all the way to the postoffice. :o

I have no idea how to protect myself from things like this.

Griking
11-19-2003, 11:42 AM
[quote="Xipe"]Its getting worse and worse each day, soon I'll start to videotape when im packing, and keep videotaping all the way to the postoffice. :o [quote]

Lol. the same thought came to my mind. LOL

Darth Sensei
11-19-2003, 12:04 PM
Homer up there has a lot more ebay experience than I do, but I have been the buyer in a paypal situation similar to the one you mentioned. Paypal promptly refunded my money without even asking any questions.

D

Griking
11-19-2003, 01:07 PM
Homer up there has a lot more ebay experience than I do, but I have been the buyer in a paypal situation similar to the one you mentioned. Paypal promptly refunded my money without even asking any questions.


Which is exactly what worries me.

For Paypal to refund a buyers payment without question whenever they request it is a policy screaming for abuse. I have to say that I've been seeing a lot more problems in the past few months than I have in the 2-3 years that I've been selling combined. Ebay/Paypal are going to start losing sellers and without sellers what will their precious buyers purchase?

16-bit
11-19-2003, 03:39 PM
Thing is paypal offers more protection than most credit card merchant accounts. I am not trying to defend paypal, it is just that the system totally favors the buyers. There is really nothing we can do except familiarize ourselves with the risks.

MarioAllStar2600
11-19-2003, 03:43 PM
I thought I was safe payign for a guy on DIgital Press (figuring I could retract my bid) and he wasnt verified so I couldnt. Its true Paypal isnt all that great. Easy, but doesn't help much for protection. I got scammed for 200 bucks. :angry: :angry: :angry:

suppafly
11-19-2003, 04:45 PM
I guess there are no certainities now when selling and accepting paypal.....the best we can do is really browse through the buyer`s feedback, specially if we´re selling an expensive item.... x_x

Chunky
11-19-2003, 05:15 PM
again i have to defend them, ad long as the seller has had 10+ feedback and paypal confirmed/confirmed address i've had over 500 paypal trasactions alone that are golden. 100% saftey. anywhere from 4 to 2700 bucks.


err i better knock on wood now.