What should I do?

[sisko]

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8100820950&sspagename=STRK%3AMEWA%3AIT&rd=1

I recently purchased this Dreamcast lot from this lady. Well it came today and there were a few problems with it.

1) Most of the games were not in "like new" condition, rather more in the poor - good range.

2) 3 of the games didn't even work. Ironically, the 3 I wanted to play the most (Sonic 2, DOA2, Rayman 2) I obviously haven't had time to play them all through to see if they work 100% yet though.

3) I paid for insurance but got none. Not a terribly big deal as it was only $2, but still, I paid for it.

I emailed the lady (who is very nice, by the way) and she got back to me fairly quickly and apologized. She asked how we should remedy the situation and offered to look for replacements for the defective games. This would be ideal, however it does not make up for the deplorable condition of hte rest of the games.

What do you think? Ask for a partial refund and drop it? Or ask for replacment games and forget about the conditions?

Any suggestions would help :)

[roxybaby]

I took a peek at her feedback and it looks like this is only her second sale. I'm guessing that she probably just doesn't know a lot about video games and took someone else's word for their condition.

I don't think it would be unfair to ask for a partial refund; just explain what you said in your post -- the games were not in what most people would consider excellent condition. I probably wouldn't be too hard on her since she immediately offered to replace the non-working games. If she follows through, I'd give her a positive but put something in the comment area about an innacurate item description. I don't know if she'd give you a partial refund and replacement games, but it's worth a shot.

Good luck! :)

[Darth Sensei]

What about asking for a full refund and shipping it back?

D