View Full Version : Payment Reminders vanished?
anagrama
10-08-2004, 08:18 AM
I sold a few bits on eBay just over a week ago, and sent invoices to all my buyers. I haven't had any response or payment from a couple of them, so I went to issue a Payment Reminder from My eBay but can't find the link for it.
Has this option been removed? It used to be on the drop-down tab on the 'My eBay Items I'm Selling' page, along with 'View Payment Sttus', 'Leave Feedback' etc. Or am I just missing it somehow?
Chainsaw_Charlie
10-08-2004, 10:15 AM
I think you're missing it because it's still there for me
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anagrama
10-08-2004, 12:14 PM
That's odd, it's certainly not there for me - on the drop-down list I just have View Payment Status/Mark as Paid/Leave Feedback/Mark Despatched/Sell Similar/Relist. It's over a week since the auction finished, and the buyer hasn't completed the eBay Checkout. I can't understand it.
thegreatescape
10-08-2004, 12:38 PM
Well, ive got an "unpaid item reminder" in my inbox, so perhaps they renamed them and put them under a different section.
Vroomfunkel
10-08-2004, 02:27 PM
I had the same problem recently. I think it is part of their re-vamping of the Unpaid Item system. I just went into the "Unpaid Item Disputes" section (at the bottom of the left hand index) and filed an unpaid item complaint instead, since it has been over a week and I haven't even heard from the guy.
It would be nice to have something just to send a reminder still .. but I guess I'll just have to make my own email template for that now. A bit of a hassle, but better than nothing.
I do like the fact that it only takes 7 days to get a final value refund now though ..
Vroomfunkel
NintendoMan
10-08-2004, 05:37 PM
Yeah, it's still there. Try going to your auction page and finding the link in there.
anagrama
10-09-2004, 06:56 AM
Yeah, it's still there. Try going to your auction page and finding the link in there.
No it's not, I looked there already aswell. Guess I'll have to do manuial reminders like Vroom said instead.
Way to go eBay - make it even easier for buyers to ignore me. :roll: