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View Full Version : DS quality control issues... check this out.



CAR25
11-23-2004, 01:02 PM
I saw this post over at the www.neo-geo.com forum in which I frequent... It looks significant because one owner seems to mention something about quality control issues... in which his DS (later model) has shaddy quality in relation to some other early model DS. x_x


This post is quoted from "resoglas" over at www.neo-geo.com (very nice site if you own a neogeo 8-) )

MAJOR DS PRODUCTION PROBLEMS!

--------------------------------------------------------------------------------

Ok guys, I preordered my DS like the rest of you. Well, I had 6 of my friends over at my house for a DS launch party and everyone noticed that my DS was different from theirs...

As some of you may know, Nintendo couldn't meet the requirment of over 2 Million DS preorders so they opened a new manufacturing house in China to meet consumer demand. All of my friend's DS' were in the 1 million serial number range, where my serial number was in the 7 millions.
Their are many quality problems with my DS that they did not have. I will list them all off, and will make it clear to you if you got a real DS, or the cheaper-to-manufacture, lower quality DS systems. Please don't delete this thread guys, you if anybody should understand that this is a very big problem that Nintendo should resolve for their loyal preordering customers.

Original manufacture DS identification:
All the embossed words in the plastic on the back of your DS is very prominent due to the original mold that the plastic was injected into. Your serial number font will not be as bold as the cheaper revision. Your serial number sticker is very clear to read under direct light. The L & R triggers do not make a spring like sound when you release them. The silver paint job on the top of the unit is done with better quality paint, the paint feels less rough when you rub the back of your finger against it for direct comparison versus the cheaper revision. If you have an original, the D-Pad is much more stiff while the later version is slightly loose to the touch. On your original your DS will come with a stylus that has the Nintendo oval logo followed by an injection #, where as the cheaper version has no injection logo. The actual black plastic on the back of the unit is much darker than the second version. The original version's clock at the menu screen has a slightly different sound for the second hand's ticking and the volume is a bit louder. The original version has slightly concaved start/select buttons as well. And last, the screen appears to "slightly" display Black and gray colors much darker and smooth than the latter.


I must say that it is a huge shame that Nintendo has already ruined over half their products by the launch date. Since they could not meet the proper manufacturing demands on 2 million DS units, you presumibly do not have a quality unit unless it is under that number. Please check your new DS units and make sure you let Nintendo know that WE KNOW. If you have the second revision, I'm very sorry to be the one who had to inform you that your new handheld console is much worse than 2,000,000 units produced that other people own. Shame on you Nintendo, NO ONE WANTS TO OWN AN INFERIOR PRODUCT WHEN THEY PAID FULL PRICE FOR IT.

goatdan
11-23-2004, 01:27 PM
The only thing that is questionable is that Nintendo opened this third manufacturing plant, but it wasn't going to open in time to help with the launch demand. From how the stories worded it, the new factory would add a kick in production numbers in late December...

If this is an isolated incident, I wonder if he somehow managed to get a proto system or something. I would think that if he returned it, he could get a different one.

Jive3D
11-23-2004, 03:00 PM
My DS is in the 7 millions serial number range. the unit was made in china. I've got the stylys with no number. The should buttons dont make sounds though and the outside cover seems smooth enough. But I have not compared it to another DS.

Should I be pissed?

I'm kinda surprised that my serial number is so high when I bought ON launch day.

kai123
11-23-2004, 03:34 PM
Maybe the Chinese have pirated the DS already. LOL

goatdan
11-23-2004, 03:40 PM
Maybe the Chinese have pirated the DS already. LOL

Or maybe there just is a difference between the two factories that were running.

Hardware revisions happen all the time. I have a whole slew of different looking and feeling Jaguar controllers, the Saturn had revisions, the Xbox has had what - 9 nine? and so on. It is extremely odd that there would be a revision like this so early in the game.

My other thought could be that Nintendo manufactered some units earlier to send out with the demo units, and then Nintendo revised things. These extra ones could be "demo unit" revisions, which would be much rarer in the future, although not likely to be worth any more money.

Jive3D
11-23-2004, 03:55 PM
Either way, I don't have dead pixels, and that was what I was worried about.

XxMe2NiKxX
11-23-2004, 05:24 PM
Odd, my serial number is in the 10 millions, even though it meets the criteria of a model-one. What is a dead pixel anyway?

bigdaddychester
11-23-2004, 05:55 PM
and coming from a manufacturing background, I can tell you that the hundreds if not thousands of individual molds used to make most of these parts will have their own characteristics. Yes they are CNC machined and produced and checked but there are still small differences that will affect the final product. With 3 factories up and running, I'm sure there are changes nearly everyday.

Queen Of The Felines
11-23-2004, 10:20 PM
The ones that Mayhem and I have are in the ten millions as well but were also made in China. The pad and buttons are stiff, and the shoulder buttons don't have a "spring" sound. The serial font is pretty bold though. However, the stylus does have the Nintendo logo embossed on it.

In other words, WTF? :/

Kristine

XxMe2NiKxX
11-23-2004, 10:28 PM
My d-pad isn't stiff at all, and my l and r have "boing".

Ed Oscuro
11-23-2004, 10:34 PM
Good god, this just gets worse and worse. If even some units are bad production models from a plant in China, this could easily become a player's (nevermind collector's) nightmare. I think Nintendo is slowly killing off my enthusiasm for the DS...but I'll wait for a proper game to show up before I make any final decision :O

SamuraiSmurfette
11-23-2004, 10:45 PM
I've already seen a small amount of returns for DS's with burnt pixels.
(essentially where there's a dot on the screen that won't go away)
So there are a few out there. Be careful.

Jasoco
11-24-2004, 01:48 AM
My DS is NU10144575[5]

Jive3D
11-25-2004, 09:37 PM
Mine is in the 7 millions... here is the only thing that I have noticed with it which slightly bothers me...

when placed down on a countertop, open or closed - doesnt matter, one of the little 'legs' must be shorter b/c the unit will slightly shift back and forth shifting weight if I push it one way or another. While this isnt a majow problem, it could become annoying if I played the unit while sitting on a table or countertop.

Honestly, I would love to have a unit that was made in Japan, but my model seems totally fine from the land of China.

(happy thanksgiving)

Querjek
11-25-2004, 09:52 PM
Some specs of mine:
-D-pad is VERY loose
-L and R make a clicky noise when pressed
-Stylus only has Nintendo logo on one part

So... I take it that I have the Chinese-made one? It has 2 dead pixels anyways, so I'll be getting a new one from Nintendo anyways. Oh, and the fact that the back label says "Made in China" is giving me the literal impression.

Drexel923
11-25-2004, 11:33 PM
Wait, I'm very confused here...basically Nintendo tried to make more systems so more people can own one and not get angry. During this process very minor changes occured between the original model and this revised one. The result is that this in no way effects gameplay and no one would really notice whats going on except for people who have to find some reason to hate Nintendo.

Yeah, I say we LET NINTENDO KNOW THAT NO ONE WANTS TO OWN AN INFERIOR PRODUCT WHEN THEY PAID FULL PRICE FOR IT.

:roll:

postulio
11-26-2004, 02:43 AM
Wait, I'm very confused here...basically Nintendo tried to make more systems so more people can own one and not get angry. During this process very minor changes occured between the original model and this revised one. The result is that this in no way effects gameplay and no one would really notice whats going on except for people who have to find some reason to hate Nintendo.

Yeah, I say we LET NINTENDO KNOW THAT NO ONE WANTS TO OWN AN INFERIOR PRODUCT WHEN THEY PAID FULL PRICE FOR IT.

:roll:


word.




plus all the units are made in china as far as i know, all they did was open an EXTRA factory.

mine is in the 10- million serial code, doenst have any of those so called mishaps mentioned before and is made in china./ just like all teh gba SPs by the way/.

Pedro Lambrini
11-26-2004, 07:07 AM
I have to agree - Except for dead pixels, all other complaints seem to be a little pedantic. Nintendo have produced and continue to produce MILLIONS of these wee things. You cannot expect every one to be absolutely perfect - it's just not reasonable to spend $150 on a piece of hardware and expect perfection. I think some folk should just lighten up a bit...

joshnickerson
11-26-2004, 09:41 AM
The original version's clock at the menu screen has a slightly different sound for the second hand's ticking and the volume is a bit louder.


OMFG B0YC0TT!!!!!11

LOL

Cmosfm
11-26-2004, 09:04 PM
My d-pad isn't stiff at all, and my l and r have "boing".

Am I the only one that found this UNGOLDY funny!

ROFL

Jasoco
11-26-2004, 11:51 PM
My d-pad isn't stiff at all, and my l and r have "boing".

Am I the only one that found this UNGOLDY funny!

ROFLI find your spelling of "Ungodly" Ungoldy funny. :D

Ed Oscuro
11-26-2004, 11:56 PM
it's just not reasonable to spend $150 on a piece of hardware and expect perfection

it's just not reasonable to spend $150 and expect perfection

spend $150 and get free chili fries (add $.50 for cheese)
Whatever you say. If Nintendo was trying to put out that message, I'd dare say their stock would tank overnight and their fans would be scattered to the wind.

Lone_Monster
11-27-2004, 12:36 AM
When I read this on the Neo-Geo.com, I got realy confused, and I still am.

-My DS came with Stylus's that just have the oval Nintendo logo
-The serial number is NU40083439[7]
-The L and R buttons click when I press them
-So far, there are no dead pixels on my screens
-I'm not sure, but I don't think my D-Pad is loose
-The text on the label on the bottom of the DS isn't bold, atleast most of it isn't
-The serial number is clear under direct light, and is even clear when not in direct light
-The top of the DS isn't rough, but it's not super smooth either
-The bottom part of my DS is very dark

So, can anyone tell me if my DS is the poorly made one, or the original one?

Pedro Lambrini
11-27-2004, 03:14 PM
it's just not reasonable to spend $150 on a piece of hardware and expect perfection

it's just not reasonable to spend $150 and expect perfection

spend $150 and get free chili fries (add $.50 for cheese)
Whatever you say. If Nintendo was trying to put out that message, I'd dare say their stock would tank overnight and their fans would be scattered to the wind.

I didn't say that Nintendo were trying to put out that message - it's just the way it is...$150 will not buy perfection - maybe the perfect chilli fry! ;)

Cmosfm
11-27-2004, 03:38 PM
My d-pad isn't stiff at all, and my l and r have "boing".

Am I the only one that found this UNGOLDY funny!

ROFLI find your spelling of "Ungodly" Ungoldy funny. :D

:(

Jasoco
11-27-2004, 11:42 PM
My d-pad isn't stiff at all, and my l and r have "boing".

Am I the only one that found this UNGOLDY funny!

ROFLI find your spelling of "Ungodly" Ungoldy funny. :D

:(Aww.. Cheer up, Cosmo.. Just be glad you're not a certain 14-year-old. :)