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View Full Version : BIN Mistake....do I just forget about it?



philosophyst
03-11-2005, 08:14 PM
So, I got this unreal Gamecube Buy It Now....

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=8177041579&ssPageName=STRK:MEWN:IT

The seller emailed me stating that it was a mistake and basically, I'm just supposed to forget about it. Now, I realize that it was an error but I did the Buy It Now fair and square. The part that gets me is that the seller doesn't seem to think anything of it.

So, should I just forget about it?

Snapple
03-11-2005, 08:18 PM
Throw the book at him, I say.

Obviously, it was a mistake. If you want to be a nice guy, you can say "I understand" and back out. However, maybe you can get something out of it if you tell eBay about it.

Lemmy Kilmister
03-11-2005, 08:19 PM
I'd say yeah. I mean it's not like he didn't e-mail you tell you that or asked for payment and would never ship it or anything. Besides, he'll be the one puying for it in Ebay fees, not you.

Jibbajaba
03-11-2005, 08:19 PM
Depends on how he is being about it. If he is being apologetic and polite then I would let it go. If he is being an ass about it then report him to eBay.

Chris

Griking
03-11-2005, 08:30 PM
I'd probably let it go since it obviously was a mistake. Besides, there's really nothing special in the lot worth fighting over anyways.

Another option is to see what price he ment to post it at and see if the two of you can work out a reasonable deal.

philosophyst
03-11-2005, 08:37 PM
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=62053&item=8177062083&rd=1&ssPageName=WDVW


I just checked and looks like they already relisted it as a regular auction. They should have offered me something though instead of just saying it was a mistake, sorry and that's that. I emailed them letting them know that I'm not happy just forgetting about it so we'll see what they say.

On a side note, I remember that I once made a similar mistake and instead of starting a gameboy auction at 50 cents, I did a 50 cent BIN. I honored my mistake and took the loss. I learned from that error and haven't made one since. :)

video_game_addict
03-11-2005, 08:45 PM
Seller made the same mistake with a PS2 lot (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=62053&item=8177059071&rd=1&ssPageName=WDVW) If I was selling and made a mistake like that, I would apologize, but would not be willing to just give them away for that low of a price. Looks like the seller's shipping price got keyed into the BIN somehow. Mistakes happen. The auction was up for less than 10 minutes. Seller never had a chance to fix & probably hadn't even caught the error yet. But clearly it was a mistake. Anyone using the BIN should realize, so they should be willing to let it go.

Looks like both auctions were quickly relisted.

video_game_addict
03-11-2005, 08:49 PM
I emailed them letting them know that I'm not happy just forgetting about it so we'll see what they say.

On a side note, I remember that I once made a similar mistake and instead of starting a gameboy auction at 50 cents, I did a 50 cent BIN. I honored my mistake and took the loss. I learned from that error and haven't made one since. :)


How you would handle a situation vs. how this seller would is irrelavant. It's not up to you to say how the seller must conduct themself on ebay.

But I'm sure if you pressure them long enough, you may earn a nice negative feedback over the deal. ;)

Jumpman Jr.
03-11-2005, 09:52 PM
We will accept serious bidders only!

:roll:
just for that statement, he lost my respect
how about 'only serious auctions please'

philosophyst
03-11-2005, 10:15 PM
Geez, thanks for the kind words video game addict. :roll:

tholly
03-12-2005, 01:11 AM
his relisting it so quickly would have gotten me mad


i say you email him that you want your games...ebay is a binding contract
then if he says no, report him to ebay and do anything you can to get ebay after him

shai hulud
03-12-2005, 02:50 AM
i wonder if he had it listed at $385.00 and you bid by mistake if he would just forget about it.

jonjandran
03-12-2005, 07:28 AM
Come on guys. :roll:

Crap happens..... Even if you walk into a Major Store and an item is marked wrong they won't honor it. They will scan it and sell it to you at the Correct price.

Give the guy a break. Would YOU lose a lot of money on a deal. I didn't think so. x_x

Vroomfunkel
03-12-2005, 07:39 AM
I don't know about the USA, but in the UK a while back there was some rulinh about selling on the internet, where if an item was listed at a price that was clearly a mistake, the vendor was not obliged to honour the purchases people made (this was after some error on Argos or something I think, where they mistakenly had TVs priced at £5!)

Now whilst the law may not apply to ebay, or in the US, I think that the principle that it worked on is valid. It is immediately obvious that the BINs on those lots were a mistake. It must have occurred to you before you even placed your bid that the seller had probably not meant to list it for $3.85 BIN - therefore to now insist that they sell to you at that price would seem a little petty.

Everyone makes mistakes .. just let it go. Remember, ebay allows bidders to withdraw a bid if they 'enter the wrong bid amount'. How would you feel if that were not in place, and you accidentally bid $100 for something instead of $10 and couldn't retract? How would you feel if the seller then insisted you pay up on your $100 bid for some CD or semething?

Save your efforts for the real scam merchants who are actually out to rip people off and deceive them, rather than those who just make honest mistakes.

Vroomfunkel

jajaja
03-12-2005, 08:48 AM
Agree here, this is clearly a mistake. I wouldnt even waste energy on this. You know that you wont get 9 complete GC games for 3 dollars unless a junkie had stolen them and needed som cash fast hehe.
So my advice is to just let it go. You know what they say, if its too good to be true it usualy is :(

SlayerOfFurbies
03-12-2005, 09:31 AM
that's the best crap lot i've seen :D i wouldn't pay more then $5 for ll the games LOL

-hellvin-
03-12-2005, 11:39 AM
Geez, he made a freaking typo. End story. Move on.

video_game_addict
03-12-2005, 01:15 PM
Geez, thanks for the kind words video game addict. :roll:



Someone's gotta play devil's advocate around here. :evil:



Seriously if it had been my auction, I would have thanked you for your bid, apologized for the mishap, then offered what I thought would be the most reasonable solution. Which would have been either to pick any one from the lot & I would honor that bid price on it, or let you know what the least I would take for the lot would be if you were seriously interested in purchasing.

So you get one game for cheap...

or the full lot for a reasonable price, maybe lower than what the BIN would have been if listed correctly...

or if neither interest you & full refund, if payment had already been sent.

I would ask that the bidder be understanding in the situation, that it was a mistake in the listing, and that you ended it before a change could be made.

From there I would leave it up to the bidder, if they want to end things on a positive note, they can.

If they are still going to be unhappy, well that's their problem from there, & it's an "I'm sorry but the auction has been relisted." :/


But if a bidder is going to pester a seller over something like this, then a negative could likely be the end result if you keep at it. Now doubt about that.

Honestly I'm not sure how ebay sides in these circumstances. There is a complaint form for non-preforming sellers you can file, but if the seller claims a mistake in listing and a quick BIN auction that was unable to be fixed, they might not hold against the seller.

lurpak
03-14-2005, 06:46 AM
at that price I wouldnt hold him to it, as you probably suspected this was a mistake when you bid.

give the guy a break, but tell him you want at least fantastic feedback from him.

esquire
03-14-2005, 09:09 AM
Clearly it was a mistake, and most people here agree that the buyer should let it go. However, I think the seller should have at least offered it to the buyer at the correct BIN that he meant to list it at. The fact that he simply relisted the item shows his disregard for the buyer. If he expects to be treated fairly for his mistakes, he should be just as considerate to the buyer who may have really wanted the item.

Now, if you really want to be a prick, win the auction with an extremely insane proxy bid, and when the seller sends you invoice, either 1.) send him a paypal payment for $3.85 plus S&H or 2.) tell him you made a mistake and didn't mean to bid that high. :evil:

mcgrail0007@netzero.net
03-14-2005, 11:26 AM
Geez, thanks for the kind words video game addict. :roll:



Someone's gotta play devil's advocate around here. :evil:



Seriously if it had been my auction, I would have thanked you for your bid, apologized for the mishap, then offered what I thought would be the most reasonable solution. Which would have been either to pick any one from the lot & I would honor that bid price on it, or let you know what the least I would take for the lot would be if you were seriously interested in purchasing.

So you get one game for cheap...

or the full lot for a reasonable price, maybe lower than what the BIN would have been if listed correctly...

or if neither interest you & full refund, if payment had already been sent.

I would ask that the bidder be understanding in the situation, that it was a mistake in the listing, and that you ended it before a change could be made.

From there I would leave it up to the bidder, if they want to end things on a positive note, they can.

If they are still going to be unhappy, well that's their problem from there, & it's an "I'm sorry but the auction has been relisted." :/


But if a bidder is going to pester a seller over something like this, then a negative could likely be the end result if you keep at it. Now doubt about that.

Honestly I'm not sure how ebay sides in these circumstances. There is a complaint form for non-preforming sellers you can file, but if the seller claims a mistake in listing and a quick BIN auction that was unable to be fixed, they might not hold against the seller.

eBay considers the sale of items on their site to be a legally binding contract. I have screwed up a couple of my listings over the years with a lower than I meant to BIN and I took the loss and shipped the items. I am sure the price was a mistake but the seller should have tried to resolve the issue rather than to quickly relist.

Mr.Faxanadu
03-14-2005, 02:37 PM
Don't the ebay rules state that the auction is a contract ?? You can hold him to it if you choose too.

Howie6925
03-14-2005, 07:04 PM
Id make him send you the games, he should have checked the auction over before posting. Sure you got a great deal but it is a contract, he messed up not you.

rpepper9
03-14-2005, 07:30 PM
Come on guys. :roll:

Crap happens..... Even if you walk into a Major Store and an item is marked wrong they won't honor it. They will scan it and sell it to you at the Correct price.

Give the guy a break. Would YOU lose a lot of money on a deal. I didn't think so. x_x

There is where you are incorrect. If a store has the price marked wrong, they will give it to you 95% of the time. Retail would rather thake the one time hit, rather than to lose a customer. However eBay is not retail and I think that the seller should have worked out a favorible deal with the bidder.

FantasiaWHT
03-15-2005, 10:49 AM
Well honestly he's not going to care if you leave him a negative feedback...

With 1700+ I think he's got some breathing room hehehe.

Honestly tho what the seller SHOULD have done is explain the mistake, then offer you the opportunity to split the difference between THAT BIN and what the actual BIN would have been.

Relisting it so quickly shows that he obviously doesn't care about actually correcting the mistake, though, so I'd say screw him over as much as you can.

drwily008
03-15-2005, 11:56 AM
I've seen his crap auctions before, he'll describe his auctions like:

TurboGrafx 16 plus tons of rare games!

Then when you look at the auction he doesnt even state what games they are. So I emailed him and he changed his auction to include the games:

Splatter House (loose) and like 3 other (4 games all together) really common loose games.....ALL FOR THE LOW LOW PRICE OF $179.99 + shipping! I hate that kind of crap.

Mr.Faxanadu
03-15-2005, 12:59 PM
Come on guys. :roll:

Crap happens..... Even if you walk into a Major Store and an item is marked wrong they won't honor it. They will scan it and sell it to you at the Correct price.

Give the guy a break. Would YOU lose a lot of money on a deal. I didn't think so. x_x

There is where you are incorrect. If a store has the price marked wrong, they will give it to you 95% of the time. Retail would rather thake the one time hit, rather than to lose a customer. However eBay is not retail and I think that the seller should have worked out a favorible deal with the bidder.

Big chain stores are great for the as the clerks are taught that the customer is always right. I dispute prices all the time… “but the website says…”

philosophyst
03-15-2005, 01:15 PM
Get this....

pawnhut (the seller) just sent me a payment reminder for the auction!

What an ass!

He refuses to sell it to me and then sends me a reminder to pay for it.

I have his phone number so look out! :angry:

studvicious
03-15-2005, 05:46 PM
pawnhut (the seller) just sent me a payment reminder for the auction!

I know for me that happens automatically when I sell something.

Griking
03-15-2005, 09:25 PM
Get this....

pawnhut (the seller) just sent me a payment reminder for the auction!

What an ass!

He refuses to sell it to me and then sends me a reminder to pay for it.

I have his phone number so look out! :angry:

So pay for it then. This sounds like an invitation to purchase the games at the final price. What more do you need?

tholly
03-15-2005, 09:28 PM
Get this....

pawnhut (the seller) just sent me a payment reminder for the auction!

What an ass!

He refuses to sell it to me and then sends me a reminder to pay for it.

I have his phone number so look out! :angry:

So pay for it then. This sounds like an invitation to purchase the games at the final price. What more do you need?

yea, now you really need to pay and then fight for the games that you rightfully won at a nice price

drwily008
03-15-2005, 09:49 PM
PAY MAN! You can do it!

Lemmy Kilmister
03-15-2005, 10:57 PM
Get this....

pawnhut (the seller) just sent me a payment reminder for the auction!

What an ass!

He refuses to sell it to me and then sends me a reminder to pay for it.

I have his phone number so look out! :angry:

Yeah but was it from him personally, or was it just some sort of automated ebay reminder?

philosophyst
03-15-2005, 11:17 PM
Get this....

pawnhut (the seller) just sent me a payment reminder for the auction!

What an ass!

He refuses to sell it to me and then sends me a reminder to pay for it.

I have his phone number so look out! :angry:

Yeah but was it from him personally, or was it just some sort of automated ebay reminder?

I found out it was an automatic thing and the guy took care of it after my friendly phone call. I'm done with this jerkoff.

Griking
03-15-2005, 11:39 PM
Last I knew eBay would only send out one automatic invoice and this was once the auction has ended. If you received an invoice a few days after the auction ended then it was most likely send manually, meaning by the seller.

WanganRunner
03-16-2005, 08:33 AM
Insomuch as I am aware, somewhere in ebay policy it states that sellers are actually NOT liable for providing products when a very simple typo or decimal error has been made.

Like if you're doing a car BIN and instead of $9800 you say $980, or $9.80. Then he really ISN'T responsible for it and it just is too bad for you, and that's just hard policy. I *imagine* it's the same case here, however if I were you, I'd still be looking into it, because hey, why not?

SegaAges
03-16-2005, 03:45 PM
Please keep in mind what I say comes from a buyers point of view on eBay, as I have never sold anything on there before.

A mistake is a mistake, but 2 mistakes is you not making a mistake, and not being happy that you put something up for less than you should have.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=8177041579&ssPageName=STRK:MEWN:IT
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=62053&item=8177059071&rd=1&ssPageName=WDVW


I have been an ass when somebody has done that and made them send me the games anyway. believe me, i understand that mistakes happen, but if you are not careful and don't watch how YOU post YOUR AUCTIONS, then you will have to honor what you claim to sell for whatever price YOU post.

if it is a big deal, watch your auctions better. if it is not that big of a deal, than sell at the price regardless of whether it went for less than you wanted or not.

if you want to make money on ebay, you can't make mistakes and keep sending apology e-mails to relist everytime something goes for less than you wanted. maybe i am wrong, but that is how i see it.

jonjandran
03-16-2005, 05:40 PM
Come on guys. :roll:

Crap happens..... Even if you walk into a Major Store and an item is marked wrong they won't honor it. They will scan it and sell it to you at the Correct price.

Give the guy a break. Would YOU lose a lot of money on a deal. I didn't think so. x_x

There is where you are incorrect. If a store has the price marked wrong, they will give it to you 95% of the time. Retail would rather thake the one time hit, rather than to lose a customer. However eBay is not retail and I think that the seller should have worked out a favorible deal with the bidder.

Yea right. x_x

I've NEVER had that happen and as shown on this board with the TRU and Circuit City deals and lots of CheapAssGamers Deals, the retailers usually won't honor mistakes.

Also the EB Games A/V selector mistake, etc etc etc.

Retailers aren't stupid and all the Adds say that they won't honor mistakes.

Griking
03-16-2005, 08:10 PM
For what its worth the relisted lot of lousy Gamecube games is already up to $76 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8177062083&ssPageName=MERC_VI_RSCC_Pr4_PcN__Stores)

tholly
03-16-2005, 08:24 PM
For what its worth the relisted lot of lousy Gamecube games is already up to $76 (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8177062083&ssPageName=MERC_VI_RSCC_Pr4_PcN__Stores)


hmmm...and there is 4 sports games in there....almost $8.50 a game....it didnt look like anything that great either

long_shawn_silver
03-16-2005, 11:13 PM
Come on guys. :roll:

Crap happens..... Even if you walk into a Major Store and an item is marked wrong they won't honor it. They will scan it and sell it to you at the Correct price.

Not here in Canada, If the price says 2 bucks you pay 2 bucks even if it was 200. Lowest ticketed price is a law in this land. If the retailer fucks up its their fault not ours, BUT in a person to person situation like this I thin the right thing to do would be to let it go. I mean imagine how you wuld feel if you where the seller?