Negative feedback !

[johno590]

I'm so mad. This guy or girl left me negative feedback just because I left him negative feedback. Tell me if I'm in the wrong here or not.

I bought this game from this girl http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=62053&item=8213511029
She said the game was from his collection and in excellent condition, when it FINALLY arrived (it was shipped September 13th) and I bought it August 27th. It had a sticker on it and it was very dirty and some of the label was ripped near where the sticker was.

I e-mailed the seller and she took a few days to respond and said yes she would take it back. I asked her the address to ship it back to just to make sure. She finally e-mailed me back, then I asked if I would be refunded money for shipping it back to her. She said you'll be refunded money once it is sent. So I sent her another message saying please read this carefully, will I recieve the money that its going to cost me to ship it back to you. I never got another e-mail response. So I sent her another e-mail and said forget it, I'll just keep the game. I decided I just wouldn't bid on another game that didn't have pictures.

So I left her negative feedback for slow shipping, slow e-mailing, and the product not being what it was supposed to be... and now she leaves me negative feedback about a CD! It wasn't even a cd!!! What a moron... and it's just because I never sent the "cd" back. Is this unjust negative feedback or what?

[Trebuken]

Sucks doesn't it. I bought a Sega Dreamcast with 80 games, complete once. At the end of the auction the seller told me the games were all burnt copies, manuals were copies, and that I did not have to complete the transaction. So I didn't. I then notified ebay that the seller was selling copies on ebay, and they were suspended; I think, ebay does not tell you. I then left negative feedback for them a couple weeks later. The seller then sent me some hate mail and left me some lame negative feedback. I appealed to ebay and they never bothered to respond to me. Sent them multiple emails to remove the feedback, they would not.

The only thing you could do to get feedback fixed id to take your seller to court. For something this small it would be silly....some people have done it successfully though.

If your feedback gets high enough a couple neutral or negative feedbacks will only move you from 100% to 99.2% or something like that.

Of course, for the vindictive person in all of us; create a bogus ebay account and make sure the bogus bidder wins every single auction the seller puts up in the future (until you are stopped).

Later,
Trebuken

[jajaja]

That seller doesnt have pretty feedback. Good thing you didnt send the game back. If you did you probly never hear from the seller again or get any refund.
Unfortunatly there are alot of sellers on ebay that arent fit to sell.
You could try to contact ebay, but I doubt it will change anything. No harm in trying tho.

Another thing you could have done is to wait 89 days before giving the negative. You can leave feedback within 90 days after the auction have ended. Im currently waiting to give a negative, about 1 month left. Once I forgot and it was like 92 days over hehe :(

[johno590]

Yeah, I did e-mail ebay so we will see. Yeah that person's feedback isn't very good at all. I know by the time I started thinking about it I was like -- Hey if I send this game back how long will I have to wait to get my money back or if I even will get it back -- so that is why I decided not to send it back and just chalk it up to lesson learned.

Doesn't seem like a very honest seller, but now I know not to buy anything without a picture and I read feedback more now. (I hadn't read their feedback until after I purchased this game)

Well lets hope that ebay either removes it or mutally withdraws them... I work hard to get 100% and make everything great and everyone happy, but with morons on ebay.. that's hard.

[Simply Dave]

Doesn't seem like a very honest seller, but now I know not to buy anything without a picture and I read feedback more now. (I hadn't read their feedback until after I purchased this game)

Yeah man, I was going to say it's always a crap shoot when there is no pic (even though some sellers use fake pics...but still). That's the first two things I check- their feedback and the picture.

[godsey1]

I will not bid/buy stuff off E-Bay if it has stock pictures. How hard is it to take a few pictures and put them up on your auction? I take pride in my auctions, and I do the best pictures that I can.

I think that it's just lazy to do the stock pictures(sorry to anyone that does that on here), and most of the time, the products are in fairly bad shape.

I have been looking at some tabletop games, and one seller is useing pictures from other auctions or web sites, and they state that the games they are selling are not in as good of condition as the ones pictured.

Tony

[Princess-Isabela]

I'm so mad. This guy or girl left me negative feedback just because I left him negative feedback. Tell me if I'm in the wrong here or not.

I bought this game from this girl http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=62053&item=8213511029
She said the game was from his collection and in excellent condition, when it FINALLY arrived (it was shipped September 13th) and I bought it August 27th. It had a sticker on it and it was very dirty and some of the label was ripped near where the sticker was.

I e-mailed the seller and she took a few days to respond and said yes she would take it back. I asked her the address to ship it back to just to make sure. She finally e-mailed me back, then I asked if I would be refunded money for shipping it back to her. She said you'll be refunded money once it is sent. So I sent her another message saying please read this carefully, will I recieve the money that its going to cost me to ship it back to you. I never got another e-mail response. So I sent her another e-mail and said forget it, I'll just keep the game. I decided I just wouldn't bid on another game that didn't have pictures.

So I left her negative feedback for slow shipping, slow e-mailing, and the product not being what it was supposed to be... and now she leaves me negative feedback about a CD! It wasn't even a cd!!! What a moron... and it's just because I never sent the "cd" back. Is this unjust negative feedback or what?

well game costed you $3, it wasn't even worth leaving negative feedback for it, you did receive game and it wasn't ,much, though it sucks that condiition wasn't the best.
still, I wouldn't complain over $3+shipping.
ebay is an place where you can find lots of people who will return your negative feedback and they probably won't remove it, whether you deserved it or not.

[almostgotthemall]

Another thing you could have done is to wait 89 days before giving the negative. You can leave feedback within 90 days after the auction have ended. Im currently waiting to give a negative, about 1 month left. Once I forgot and it was like 92 days over hehe :(

That is an absolutely fabulous idea. Thats what I love about these boards. I always learn something new.

This is where the buyer would definately be protected by Paypal. There is no 'as is' disclaimer. Assuming you paid via Paypal, a charge back would get Paypal fighting for you. Paypal is a good choice for buyers, not so good for sellers.

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.

[peeingas]

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.
Let me guess, You've never sold anything on ebay?

[oesiii]

well game costed you $3, it wasn't even worth leaving negative feedback for it, you did receive game and it wasn't ,much, though it sucks that condiition wasn't the best.
still, I wouldn't complain over $3+shipping.
ebay is an place where you can find lots of people who will return your negative feedback and they probably won't remove it, whether you deserved it or not.


I think this is the right answer, paying $3 for a game in $2 condition isn't worth leaving a negative over. Maybe if you make $5/hour it really hurts but if you've been on the eBay crapshoot long enough you don't sweat the really small stuff.

[johno590]

The way I see it though, it isn't a 3 dollar game... If I buy a game I include the shipping price too, because that is how much I am paying.. So it was an 8 dollar game... expensive for just one game, I think (because I'm cheap). I was mad because I was lied to in the description... I don't want to pay 8 dollars for a game and it not even be in good condition.

A sale is a sale no how much in price, a GOOD seller would treat every auction the same... don't you think?

[number6]

Looking at the item description I would have been a little concerned since they are basically listing the item as used and the seller offers no scale to judge the condition. When the seller says "excellent condition" that really does not tell me enough since one persons idea of excellent will not be the same as another person. It's always best to contact the seller rather than assume what the condition will be. You could have asked for a picture or had the seller describe the condition before you bid.

Personally, I don't think a negative was in order in this case.

[almostgotthemall]

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.
Let me guess, You've never sold anything on ebay?


Power Seller : jasontinanicholas

[esquire]

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.

Wrong. Part of completing a transaction is proper communication. Just like a buyer wants a seller to email them to confirm an item has been shipped, a seller likes confirmation that the item has been received and is to the buyer's satisfaction. This is done by leaving feedback.

There are many buyers on ebay that may not be satisfied with the item they receive. Regardless of whether they have a valid "gripe", the proper procedure is to contact the seller to let them know they are not satisifed. Many of these buyers, mostly noobs, do not do that and simply leave negative feedback. In these cases the seller is completely justified in leaving negative feedback despite the fact the buyer may have paid immediately after the close of the auction. The feedback notifies the ebay community that this particular buyer does not follow customary ebay procedures before leaving what may or may not be unjustified negative feedback. Same thing could appply if the buyer makes unsubstantiated claims, refuses to cooperate on refund procedures, or is otherwise just a royal pain in the ass.

BTW, Webster's defines "feedback" as:


the transmission of evaluative or corrective information to the original or controlling source about an action, event, or process

Thus, feedback is meant to evaluate the entire process, not just whether the buyer paid timely.

[jajaja]

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.

I totaly agree. Why couldnt the sellers leave feedback as soon the payment have arrived? If you pay fast the seller dont have anything negative to say about you.

[Griking]

Retaliation feedback is one of the biggest downsides of Ebay. An honest seller would leave feedback for you once your payment has cleared, because you have completed your half of the transaction.

Wrong. Part of completing a transaction is proper communication. Just like a buyer wants a seller to email them to confirm an item has been shipped, a seller likes confirmation that the item has been received and is to the buyer's satisfaction. This is done by leaving feedback.

There are many buyers on ebay that may not be satisfied with the item they receive. Regardless of whether they have a valid "gripe", the proper procedure is to contact the seller to let them know they are not satisifed. Many of these buyers, mostly noobs, do not do that and simply leave negative feedback. In these cases the seller is completely justified in leaving negative feedback despite the fact the buyer may have paid immediately after the close of the auction. The feedback notifies the ebay community that this particular buyer does not follow customary ebay procedures before leaving what may or may not be unjustified negative feedback. Same thing could appply if the buyer makes unsubstantiated claims, refuses to cooperate on refund procedures, or is otherwise just a royal pain in the ass.

So when a seller pulls a fast one and sends a product that clearly isn't in the condition that it was advertised as being in or charges $12.00 to ship a single game via media mail when you were quoted priority mail you feel that the buyer is just as deserving of a negative as the seller is if he just leaves bad feedback right away and doesn't spend a few days exchanging useless emails?

I think we're gonna have to agree to disagree here.

[peeingas]

Use a buyer ID. That way you don't have to worry abvout feedback from sellers since buyer feedback is meaningless anyway. You can still snipe auctions no matter what feedback you have.

[esquire]

So when a seller pulls a fast one and sends a product that clearly isn't in the condition that it was advertised as being in or charges $12.00 to ship a single game via media mail when you were quoted priority mail you feel that the buyer is just as deserving of a negative as the seller is if he just leaves bad feedback right away and doesn't spend a few days exchanging useless emails?

I think we're gonna have to agree to disagree here.

But, you are making an assumption that the seller is "pulling a fast one." Suppose the wrong item was mailed. Maybe they had more than one of the same item. It is not uncommon for many sellers to have an inventory of more than one of the same game they are selling, especially with retrogames. Ebay stores are becoming more and more common on ebay. Typically these sellers have an inventory, and it is not uncommon for them to have multiple copies of an item they are selling. Perhaps it was just a mistake. However, by automatically leaving a negative feedback without first emailing the seller, you'll never know.

Also, if a seller charges $12 for S&H for say a SNES cart, right off the bat you should be alerted and email them before bidding and before paying to ensure they are not gouging you. If you still choose to do business with them, then you are just as equally deserving of a negative if you agree to pay that amount, knowing so up front, and then complain to him after the fact.

Now its different if you pay $12 for expedited shipping and you get it media mail. However, I stand by my decision to first email the seller and see if he'll refund you the difference, less a reasonable handling fee.

Sure there are asshole sellers out there on ebay, but that doesn't mean we have to be asshole buyers as well. As the old saying goes, you can catch more flies with honey than vinegar. Who knows, you may get tehm to change their minds. It's worked for me in the past, even though it may not always work all the time.

So yes, we'll agree to disagree. However, if you choose to go your route, don't be surprised or get upset if you get a negative as well.