Help! eBay problem!

[johno590]

Ok, I sold a regular Nintendo system on eBay a few weeks ago and the buyer purchased insurance.

Anyways got I got an e-mail saying that the system wasn't working right and the guy even sent me some pictures of it, the screen had some blocks on it that weren't working, so I told him to send it back and I would refund the money (everything has gone smooth real nice guy etc)

Ok, now I get it back and I hooked it up and now I can't even get a title screen to come up, its just all numbers and jumbled garbage. Now before I sent out this package I had a brand new 72 pin in it and it was working fine... now nothing.

The box was pretty beat up and looks like its been throw around or something. Should I just try to fix the system, send the refund to the guy or should I go to the Post Office and report that the package was damaged? Does it seem like this would be the cause of it not working anymore?

What should I do, I haven't ever had to use the insurance through the Postal Service so I don't know what to do.

TIA.

[jajaja]

What does the insurance acctualy cover? Mind, there are 72pin connectors that are bad. I recently bought a batch of 5x 72pin connectors and 2 or 3 of them arent working propely. The NES doesnt got any moving parts so I think it could handle some rough handling during shipping.

I also sold a NES once with a new 72pin connector installed. Some weeks later I got a phonecall from the guy and he said it didnt work anymore. He brought it over and it worked like 1 out of 10 times.

So the quality on the 72pin connectors may variate.
Try to change the connector and see if it works.

[johno590]

Well, I just went ahead and refunded the money. I guess I will take it apart and see if I can't get it working again.

Thanks for the response jajaja

[Mr.Faxanadu]

I tend to show a screenshot of the system working in the auction and then state the "due to the age of the electronics this item is sold as is" I also do this when dealing with NES games. I show that they work on a clean system and if the buyer has any porblems it's most likely due to a dirty system.

[Darth Sensei]

ARe you certain the system you received was the one you sent?

[johno590]

I tend to show a screenshot of the system working in the auction and then state the "due to the age of the electronics this item is sold as is" I also do this when dealing with NES games. I show that they work on a clean system and if the buyer has any porblems it's most likely due to a dirty system.

Yeah I've seen that before, maybe I should start doing that it'll probably help me out in the long run. Thanks.


ARe you certain the system you received was the one you sent?

Pretty sure. The exterior of the NES is for sure the one I sent out, but I haven't opened up the NES yet. I'm really not that worried about it.

I'll just take it apart and try to get it working again, if not, oh well. I was just selling it to make some extra cash for more games.

[Griking]

If you purcahsed shipping insurance it would only cover damage that occured when you shipped the item to the buyer. It wouldn't cover any damage that occured on the trip back from the seller to you unless he purcahsed shipping insurance himself. Besides, I'm pretty sure that the Post Office would require the original shipping box and also see some sort of visible exterior damage the the NES as before they would reimburse you anything.

[Whiskers the Wonder Cat]

Newspapers are your friend. Use alot of them from now on.

[johno590]

If you purcahsed shipping insurance it would only cover damage that occured when you shipped the item to the buyer. It wouldn't cover any damage that occured on the trip back from the seller to you unless he purcahsed shipping insurance himself. Besides, I'm pretty sure that the Post Office would require the original shipping box and also see some sort of visible exterior damage the the NES as before they would reimburse you anything.

True, there isn't any visable exterior damage, so I guess it would be hard proving that. Insurance was purchased sending it and he purchased it to send it back to me aswell.


Newspapers are your friend. Use alot of them from now on.

Do I put the newspapers inside of the system or where? Maybe that was the problem...

Thanks for the tip sherlock holmes. :roll:

[Whiskers the Wonder Cat]

Do I put the newspapers inside of the system or where? Maybe that was the problem...

You're joking right?

"Thanks for the tip sherlock holmes.":rockets:

[johno590]

You're joking right?


No wonder the people at the post office looked at me weird when i just had the name and address written on the actual system.. maybe I should try a box too.



Yes, this is all sarcasm.

This isn't the first package I've shipped you know.