View Full Version : Ever used the Courts to remove feedback?
kevin_psx
03-27-2006, 04:34 PM
Never mind. Bad idea. (slaps self)
Or know someone who did? How difficult is it? What's the process & what's needed to win?
Members could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation. eBay will withdraw the feedback rating if provided with a ruling or settlement agreement from an eBay-approved certified dispute resolution service, or a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal.
jajaja
03-27-2006, 05:00 PM
Altho some negative feedbacks might be extremly undeserved i cant imagine that someone have taken the trouble and time/money to go through court just to remove a feedback.
EDIT: Fixed typo.
MachineGex
03-27-2006, 05:01 PM
Kevin, are you being serious? Feedback can be subjective. Who is someone to say that someone else's experience was negative or positive? A better question, why would you want to waste everyone's time for something like this? I am sure a judge would be very understanding to you for wasting his time.
jajaja
03-27-2006, 05:04 PM
Also, i dont think there are any rules that say you cant leave negative feedback for this and that. Afaik i know you can leave negative for transaction if you want.
Darth Sensei
03-27-2006, 09:38 PM
Once again Kev, what was your Ebay handle again?
Griking
03-27-2006, 10:58 PM
Once again Kev, what was your Ebay handle again?
Someone posted this (http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=electrictroy) as being him in another thread. The recent feedback left by sethpackard pretty much confirms it
boatofcar
03-27-2006, 11:18 PM
Once again Kev, what was your Ebay handle again?
Someone posted this (http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=electrictroy) as being him in another thread. The recent feedback left by sethpackard pretty much confirms it
How can I block him?
Griking
03-27-2006, 11:21 PM
Once again Kev, what was your Ebay handle again?
Someone posted this (http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=electrictroy) as being him in another thread. The recent feedback left by sethpackard pretty much confirms it
How can I block him?
You can block anyone from bidding on your auctions via THIS (http://pages.ebay.com/services/buyandsell/biddermanagement.html) link on eBay's website.
smork
03-28-2006, 02:27 AM
What a nice use of government resources!
I'd wager that if you filed a lawsuit against someone for negative feedback you'd either a) get laughed at b) win, and get awarded nothing. "Judgement for plaintiff in the amount of $.01, and 1 positive feedback!"
Seriously, what would you expect to win? If you own a restaurant and a customer doesn't like you food, and tells everyone how horrible you are, and you take him to court, in order to win anything you'd have to prove actual damage to your restaurant -- monetary damage, not "People don't like me!" People are allowed to have an opinion, and the ebay feedback system is how they can express their opinion on that site. The only way you would have a leg to stand on is if their feedback were explicitly libelous; i.e. you'd have to prove that what they say is false, and damaging.
kevin_psx
03-28-2006, 02:38 AM
The only way you would have a leg to stand on is if their feedback were explicitly libelous "Don't buy from him" (monetary damage). "He's a liar" (slander). But you're probably right. I would not succeed.
Never mind.
EDIT: the guy (griking?) who bid on my 2 auctions with a FAKE_ID(0) but did not pay should be ashmed of yourself. You're as bad as "viddiots" or "nice_reseals"
evil_genius
03-28-2006, 05:19 AM
thank god, i hadnt been here in a couple days, im glad nothing changed
fishsandwich
03-28-2006, 10:39 AM
I was going to post a picture of a bottle of Valium or Prozac or something (implying that you need to chill the hell out and relax), but then I saw your recent feedback. Man, that sucks. Doesn't his feedback only count as one negative on your final score though? What was it before he left you all those negs? It wasn't so hot to start with. Maybe you can bid on a bunch of cheap stuff to get those negs off your first page and onto the second. Hell if I know. Good luck! @_@
Darth Sensei
03-28-2006, 11:05 AM
So Kev, do you respond to every positive feedback with:
THANK YOU FOR A GREAT EXPERIENCE!!! *´¯`*•.¸ .. ¥ .. ¸.•*´¯`*• FIRST CLASS EBAY!
Do you do this to space out your past ebay negative feedback so it's less visible?
ryborg
03-28-2006, 09:04 PM
"He's a liar" (slander). But you're probably right. I would not succeed.
Slander involves oral speech, libel is the written word. But that's neither here nor there. The US court system isn't known for working quickly, especially for frivolous (in the big picture) cases. Best case scenario for you would still take 1-2 years. In the meantime, you could simply set up a new account and start over.
________
Home made vaporizer (http://homemadevaporizers.info/)
boatofcar
03-28-2006, 10:37 PM
Once again Kev, what was your Ebay handle again?
Someone posted this (http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=electrictroy) as being him in another thread. The recent feedback left by sethpackard pretty much confirms it
How can I block him?
You can block anyone from bidding on your auctions via THIS (http://pages.ebay.com/services/buyandsell/biddermanagement.html) link on eBay's website.
Thanks, done.
kevin_psx
03-29-2006, 01:57 AM
Foolish.
Got TWO YEARS of 100% positive feedback. You're just blocking a good customer & losing money.
If you withdrawal the negs, I'll give you 6 positives. SETH Yeah.
Sure.
I believe you Seth.
You also promised a refund that you never gave.
More likely you'll give me 6 more negatives. Lying father f[...]er.
:angry: :bad-words: :grrr: :texaschain: :frustrated: :rockets: :grumble:
Damaramu
03-29-2006, 06:02 AM
Good gawd, Sethpackard has some attrocious feedback (http://www.toolhaus.org/cgi-bin/negs?User=sethpackard&v=60). 33 neutral/negative feedback for this month alone? For shame. :shameful:
kevin_psx
03-29-2006, 06:30 AM
Don't understand why people give neutrals?
"Game arrived very quickly but does not work."
That deserves a neg-- not a neutral.
Darth Sensei
03-29-2006, 07:56 AM
So Kev, do you respond to every positive feedback with:
THANK YOU FOR A GREAT EXPERIENCE!!! *´¯`*•.¸ .. ¥ .. ¸.•*´¯`*• FIRST CLASS EBAY!
Do you do this to space out your past ebay negative feedback so it's less visible?
Kev?
Nukie
03-29-2006, 08:08 AM
Don't understand why people give neutrals?
"Game arrived very quickly but does not work."
That deserves a neg-- not a neutral.
The idea of a neutral is that even though everything didn't go perfectly, it went well enough that you don't want to trash them. I leave neutrals when I am mostly satisfied with the transaction but something went wrong. A non perfect transaction does not automatically warrant a neg.
kevin_psx
03-29-2006, 08:38 AM
Understood. But.
"Game does not work" or "Severely scratched; he gave no refund". How is that any way satisfactory & deserving a neutral??? You paid for something & got nothing.
jajaja
03-29-2006, 08:43 AM
Neutral can also be "dangerous". If you leave it first you might get a negative in return. Like i bought a game and when i get it i see i payed about twice the much in shipping. I e-mailed the seller 4 times about it, but no answer. Eventho i got the game and it works great im still going to give a negative because of extremely poor communication and damn high shipping (yes i asked before i bought).
Also sent a mail about something else and got reply quick so the seller is clearly avoiding my other questions :\
kevin_psx
03-30-2006, 06:19 AM
extremely poor communication and damn high shipping (yes i asked before i bought).
Don't think "high shipping" is valid complaint. You knew the shipping was high & I would respond: NEG: "Think shipping is too high? Then you should not have bid. Common sense."
"poor communication" is a valid negative. And yeah neutrals are dangerous 'cause many sellers view them as negatives & will neg you back.
jajaja
03-30-2006, 06:40 AM
Well.. i didnt know it was that cheap to send it. I knew the game was heavy (complete Neo Geo game) so i thought the shipping quote i was given was fairly right. I also checked the USPS shipping calculator myself and came to the aproximate same price i payed.
If the seller just had replied or mentioned before that the price included both shipping and handling it would be something diffrent.
kevin_psx
03-30-2006, 06:49 AM
I also checked the USPS shipping calculator myself and came to the aproximate same price i payed.
Ditto the seller. He probably did not know true Shipping cost was 1/2 the USPS quote. Don't blame the seller. Blame USPS' stupid calculator.
Curious--- How much was the gross total (price + s&h)?
jajaja
03-30-2006, 06:52 AM
I also checked the USPS shipping calculator myself and came to the aproximate same price i payed.
Ditto the seller. He probably did not know true Shipping cost was 1/2 the USPS quote. Don't blame the seller. Blame USPS' stupid calculator.
Then the seller could have refunded what i overpayed. I know the seller got my mails since i sent the "trick" mail as i mentioned earlier and i got reply fast. Then i sent the same question about why i payed too much, and was ignored. So i bet the seller knew all along.
It doesnt bother me THAT much that i overpayed on shipping. What annoys me is the very poor customer service. Id say that if you sell stuff the customer supports count 90%.
kevin_psx
03-30-2006, 07:06 AM
seller probably did not know true cost was 1/2 the USPS quote. Don't blame the seller. Blame USPS' stupid calculator. Then the seller could have refunded what i overpayed.
While I agree it's bogus he ignores your emails--- i don't agree he owes you a refund. The terms of sale ARE the terms of sale. Put another way: "The price is negotiable (highest bid wins) but shipping/handling is not." The auction's closed. The cost is fixed.
And would tell you that (with a cost breakdown) when answering your mail
How much TOTAL did you pay?
If only paid $10-20 price+ship why complain?
You should be happy with that bargain.
jajaja
03-30-2006, 07:22 AM
The shipping wasnt stated in the auction, i forgot to mention that. I asked and got the price over mail.
Well.. if the seller owns me the money.. i think its bad salesmanship (if that is the right word to use) to charge alot more in shipping without explaining why its so much. If i got a mail saying "the price included shipping and handling" i would just leave it. But when i get ignored its a sign that this person is a lousy seller.
The shipping was about $12 and i payed $23. If it was only 2-3 dollars more i wouldnt bother, but when its almost the double i feel ripped off. The game went for what it normal sells for so i didnt get any bargain there.
kevin_psx
03-30-2006, 08:03 AM
If i got a mail saying "the price included shipping and handling" i would just leave it.
Understood. "Poor communication / does not answer emails".
If I was selling NeoGeo I'd probably charge $16 per game.
$3.00 HANDLING (ebay/paypal fees for $50 item)
+ $13.10 SHIPPING(12 Post + 0.25 Envelope + 0.25 Gas + 0.60 DC)
================================================== =
$16.10
jajaja
03-30-2006, 08:12 AM
Yep, that would be a more realistic price. It was shipped in a Global Priority Mail box (arent these free?) and wrapped in some Fedex bubblewrap envelope. So the seller didnt have an expence of ~$12 to ship it.
Griking
03-30-2006, 08:24 AM
extremely poor communication and damn high shipping (yes i asked before i bought).
Don't think "high shipping" is valid complaint. You knew the shipping was high & I would respond: NEG: "Think shipping is too high? Then you should not have bid. Common sense."
"poor communication" is a valid negative. And yeah neutrals are dangerous 'cause many sellers view them as negatives & will neg you back.
I gotta say it, I think the communication thing is over rated. I have over 1300 positives on eBay and truthfully I probably never even emailed 2/3 of them. What's really to communicate? Here's a typical example of one of my auctions;
Seller wins one of my auctions - they get an invoice automatically from eBay
They pay via PayPal - I automatically get a notification from PayPal stating this.
I leave the buyer good feedback and ship their product.
A week or so later I get positive feedback from the buyer indicating that they received their item and that they were happy. (Yeah, I also have delivery confirmation as backup)
There we go, entire transaction start to finish and not one personal email sent by either of us. Now sure, there are exceptions like when a seller wants to pay with a money order or something else comes up but honestly 2/3 of my transactions require no communication if both partys perform as they should.
kevin_psx
03-30-2006, 08:57 AM
Agree with Griking. Most of the necessary communication (you won- your item shipped) was automatically handled by Ebay & paypal. STILL it's important that seller's answer buyer's questions-- not just ignore them.
jajaja
03-30-2006, 09:49 AM
Seller wins one of my auctions - they get an invoice automatically from eBay
They pay via PayPal - I automatically get a notification from PayPal stating this.
I leave the buyer good feedback and ship their product.
This is communication. If the buyer understand what to do the communication is good. If something is unclear and you dont answer or simular the communication is bad. You do communicate with each buyer through the invoice even if its sent automaticly. Mail communication is of course not needed if the buyer dont have any questions.
I dont think it was shipped with GPM, only the box was used for protection. Think airmail was used.