Another Game Stop Noob story!

[Jibbajaba]

Wow. Okay. I am going to ASSume that everyone knows about this site:

http://www.gamestopfeedback.com/

Feedback whether good or bad, usually ends up in the district manager's inbox. All you need is your receipt. If you ever receive poor customer service, call:

1-800-883-8895

They will send a message to the District Manager, who then will take care of the situation.

Stop bitching on an online forum, and actually take action!

-GAC-

then what do I do if I didn't buy anything? I went to an EB the other day to take advantage of the buy two get one free deal, but I ended up tossing the games I wanted to buy up on the counter and walking out after getting fed up with the employees. Thus I have no receipt.

Chris

[GrandAmChandler]

Wow. Okay. I am going to ASSume that everyone knows about this site:

http://www.gamestopfeedback.com/

Feedback whether good or bad, usually ends up in the district manager's inbox. All you need is your receipt. If you ever receive poor customer service, call:

1-800-883-8895

They will send a message to the District Manager, who then will take care of the situation.

Stop bitching on an online forum, and actually take action!

-GAC-

then what do I do if I didn't buy anything? I went to an EB the other day to take advantage of the buy two get one free deal, but I ended up tossing the games I wanted to buy up on the counter and walking out after getting fed up with the employees. Thus I have no receipt.

Chris

Call the number above. All you need is the employee's name, exact store location, date of incident, and incident description.

[Push Upstairs]

Most people I run into at the consumer level go to work with the attitude that you should kiss their ass because they're working retail.

And i can say that in my time working to help keep the customers happy i've ran into my share of customers that come in with the attitude that you should kiss thier ass because you're working retail.

I can say that shitty customers far outnumber shitty employees.

[Malon_Forever]

I don't like gamestop either, except for the one closest to me. My friends and I are friends with the manager, and we get treated quite nicely, and with respect.

[jferio]

OK, here's my experience with the local game stores here in Denver:

GameStop: I haven't had too many problems with them, but I don't make them a regular stop unless I'm in an area with one. Only because the oldest they carry is PS1, although my last stop in one resulted in the luck find of Namco Museum Volume 2 for $20.

EB Games: Same thing, I only really stop in one because I'm in the area already. The only one I've stepped into has been at Southwest Plaza here.

GameCrazy: Had a really bad experience, although the staff was really helpful about it, where I had to go through 4 copies of one game to get a good one without an unremovable sticker peeling away the mylar. Not terribly keen to go back in after that. Actually sells games as old as SNES and Genesis, last I checked.

GameForce: The mecca of the old-school gamer. Many of them stock as old as Atari 2600. I've had really good experiences at both the corporate owned and independent franchises.

GameExchange (Colorado Springs): Again, they go really old. Most old consoles I've seen in a game store, and some of the most esoteric. Not an often trip, but worth the journey.

Play 'n' Trade: Somewhere between GameCrazy and GameForce, I've only seen them as far north as Castle Rock. SNES and Genesis appears to be the oldest they carry, but worth a look if I'm in Colorado Springs already.

The main problem I've been encountering is that the used controller market in Denver appears to be drying up, at least with the used game stores.