Log in

View Full Version : Serious PayPal problems need help?



Ry Jon-Jinn
07-04-2006, 07:52 PM
I sold some stuff on Ebay, and when i check the status each one says this item is pending payment through PayPal? It has said this for three days, but one of the guys who bought one of the items said he sent me a payment the minute the auction was over, but when i go to PayPal there is nothing there for me. I did not even recieve any e-mail letting me know of someone sending me a payment. He says he got the reciept email back saying the transfer is complete but unclaimed? I have never had this problem before, nor have i had to claim anything. It always was just there, then i would put it in my bank account. What is going on?

gaming247
07-04-2006, 08:10 PM
Make sure that the email he sent it to matches the email you have for your paypal account. I know this seems like common sense, but I have dealt with a couple sellers that had this problem. If you switched email addresses you may need to update paypal and/or eBay so that the payments are going to the new address. This may not be the problem, but it is worth a look.

Ry Jon-Jinn
07-04-2006, 08:22 PM
Everything is current. When it says items are pending payment from PayPal, does that mean that they sent me money, but it has not went through yet?

Ry Jon-Jinn
07-04-2006, 08:33 PM
And know it seems that the payment was sent to my old e-mail adress, so i just emailed all of the sellers, and told them to send payment to my current e-mail.

gaming247
07-04-2006, 08:48 PM
And know it seems that the payment was sent to my old e-mail adress, so i just emailed all of the sellers, and told them to send payment to my current e-mail.

The "send payment to" email address in your eBay seller's account is probably the old one. Even if you changed PayPal, eBay still listed your items with the old email in it.

Hope everythings works out for you.

Ry Jon-Jinn
07-04-2006, 09:05 PM
Yeah, and now i updated it, so it should not be a problem for them to resend there payment to the new one right? Since i never touched the other sent payments to the old e-mail adress?

gaming247
07-04-2006, 09:11 PM
Right, they should be able to cancel their old payments once they come back as 'unclaimed'. Which takes 2-3 days, I think. Then they can either repay through eBay, or just send a direct PayPal payment to the correct address and put the eBay item # in the form where it asks for it.

8bitnes
07-06-2006, 10:26 AM
Better yet, just go to your current e-mail account and click "add e-mail address". An account can have up to 7 e-mail addresses linked to it. You should be able to pull in all the other payments simply by adding the seemingly incorrect address stored on ebay.

Smithy
07-06-2006, 01:42 PM
They probably paid with an E-Check... it will take some time (up to a week) to clear... usually around 4 ish business days.