View Full Version : PayPal Reversal
ChronoTriggaFoo
08-30-2006, 12:10 PM
Someone from Canada with 2 positive feedbacks (0 neg) bought a game from me on eBay for $80 + shipping. They paid with PayPal and requested that I ship right away a couple times in the same day. I did because that's what I normally do anyway. I withdrew the money into my checking account the next day
Two days later, I log into my PayPal account and notice that PayPal has reversed my withdrawal and placed a hold on the money. And PP never sent me an email to let me know this occured.
I called them and they refuse to let me know anything besides that I am not covered under the Seller's Protection Plan because the buyer had an Unconfirmed Address. So basically I am out the item and money.
I email the guy and he assures me its because they have not verified his checking account, and that it should ready to go in 2-3 days. WTF?? After a week and a half I start contacting him, but he will not respond. And then PayPal decides to take off the hold and totally reverse the payment, again without letting me know via email.
I called them today for hard facts, but they tell me their Privacy Policy keeps them from revealing any facts to me. She tells me, however, that I may have an attorney subpoena them to release the information.
What the hell do I do?
Funk Buddy
08-30-2006, 02:18 PM
I can't help with this, but here's what I do. I transfer the money to my account the same day it arrives before I ship items out of the country. At least I've got it in the bank before PP or the buyer pulls something.
They should be able to tell you why the transaction was reversed. There has to be a reason it was done. Try calling back and asking for a manager (if that'll help).
Darth Sensei
08-30-2006, 02:36 PM
I never ship to an unconfirmed address.
Darth Sensei
08-30-2006, 02:36 PM
I never ship to an unconfirmed address. Their rules state that you shouldn't and I don't unless I personally know the person.
jajaja
08-30-2006, 03:03 PM
Man.. thats nasty :( Hope it all turns out ok.
gum_drops
08-30-2006, 03:26 PM
Welcome to the fun and exciting realm of paypal! Enjor your stay!
That line about the privacy policy is classic paypal. Nice of them to protect the privacy of a thief.
I had the same thing happen on two occasions. Both involving bidders with 1 or 2 feedback. One from Brazil took $25 worth of PS2 games. Luckily with the other instance I had not shipped the saturn system yet, so I lost payment but not the system.
I usually dont mind selling items under $15 to international bidders with little/no feedback since I wouldnt be out much if something goes wrong.
If you want to be extra careful you can send items EMS to international bidders. It has tracking, but still make sure the address is confirmed.
Kitsune Sniper
08-30-2006, 07:40 PM
If you want to be extra careful you can send items EMS to international bidders. It has tracking, but still make sure the address is confirmed.
It also costs like five times more than regular airmail. Good luck getting a customer to pay for -that-.
DreamTR
08-30-2006, 07:49 PM
This may sound dirty, but I do not leave feedback for weeks until I am sure they can not file a claim. It's difficult to ship INTL no matter what regardless.
Some guy filed a claim a week later, and I negatived him so others can see what he does. Then he begged me not to do that. He knew about the scam for INTL bidders. THey can get away with it.
Mark30001
08-31-2006, 06:25 AM
Now I'm a little worried. I've received payment from a buyer overseas who has an unconfirmed address.
Whats his ID?
Might as well blacklist it now.
yok-dfa
08-31-2006, 08:24 AM
Whats his ID?
Might as well blacklist it now.
BS. Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
jajaja
08-31-2006, 03:27 PM
Now I'm a little worried. I've received payment from a buyer overseas who has an unconfirmed address.
Almost all countries that Paypal support doesnt allow you to have a confirmed adress. The only countries that i can think of where you can have a confirmed adress is USA, Canada, UK and possibly Australia. If you dont live here its impossible to get a confirmed adress.
ryborg
08-31-2006, 03:32 PM
Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Exactly. In some countries, it's 100% impossible for Paypal to confirm the address. Even in non-US countries where it is possible, a very small % of buyers have it confirmed.
In ~1000 international transactions (some involving hundreds of dollars), I've only gotten charged-back twice. That's an excellent percentage. Yeah, it sucks when it happens and you want to punch the wall and swear off Paypal and international customers forever, but cool off and realize that almost all international buyers are legit.
________
Medical Marijuana (http://medicalmarijuana.us/)
ryborg
08-31-2006, 03:35 PM
Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Exactly. In some countries, it's 100% impossible for Paypal to confirm the address. Even in non-US countries where it is possible, a very small % of buyers have it confirmed.
In ~1000 international transactions (some involving hundreds of dollars), I've only gotten charged-back twice. That's an excellent percentage. Yeah, it sucks when it happens and you want to punch the wall and swear off Paypal and international customers forever, but cool off and realize that almost all international buyers are legit.
________
Circle l engine (http://www.honda-wiki.org/wiki/Circle_L_engine)
ChronoTriggaFoo
08-31-2006, 08:03 PM
I have no problem with international bidders whatsoever...well besides the one from Australia who kept insisting that I send him expensive American chocoloate with his item :/
I've been accepting EVERYONE'S payments all these years, confirmed and unconfirmed, and this is the FIRST TIME that this has EVER happened. I should be extremely happy about my success rate. I'm just really upset that PayPal is, as the poster above stated, "protecting a thief", as well as being unwilling to at least give me the basics, i.e. reason for reversal.
The eBayer in question did email me today after I threatened legal action yesterday (not sure I could really do anything but was worth a shot), but of course I am VERY skeptical about a positive outcome even though he wants to pay. He was away in Mexico? And for the second time this week, a buyer's parent has died. Gasp. I want to believe these people, but I can't let myself be that gullible.
johno590
08-31-2006, 08:32 PM
I just deal with US buyers / sellers on ebay so I don't have to worry about some of this stuff.
jajaja
09-01-2006, 05:47 AM
I just deal with US buyers / sellers on ebay so I don't have to worry about some of this stuff.
Theres people that have much problems that just ships within their country too.
Whats his ID?
Might as well blacklist it now.
BS. Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Uh... thats why I said HIS you jackass.
Think before you speak. He took his money and got his FREE game, thats cheating out of money.
I am in Canada myself, but I have over 50 diffrent ID feedbacks and I'm at 100%, selling and buying, but I have sent overseas and done with no problems.
What the hell made you think I said "BLACKLIST THEM ALL!!!"?
gum_drops
09-01-2006, 09:28 PM
If you want to be extra careful you can send items EMS to international bidders. It has tracking, but still make sure the address is confirmed.
It also costs like five times more than regular airmail. Good luck getting a customer to pay for -that-.
Not true in all situations. Yes for small packets like a single game.
But not for all for shipments. For example a 3 pound package to france would be 22.00 for air and only 33.00 for EMS. A $10.00 difference is not that much if you are shipping $100.00 worth of rare games.
Plus the EMS has tracking and is insured, unlike standard air letter post.
I sold a boxed nomad and a group of saturn rpgs. both groups were rather expensive and I didnt feel like taking any chances. I explained why in both cases and the bidders didnt mind it.
neuropolitique
09-02-2006, 12:03 AM
Whats his ID?
Might as well blacklist it now.
BS. Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Uh... thats why I said HIS you jackass.
Think before you speak. He took his money and got his FREE game, thats cheating out of money.
I am in Canada myself, but I have over 50 diffrent ID feedbacks and I'm at 100%, selling and buying, but I have sent overseas and done with no problems.
What the hell made you think I said "BLACKLIST THEM ALL!!!"?
Calm down there sport. Your post came directly after a post about a deal unrelated to the original poster's. I, too, thought you were refering to that post, which made it sound like you were advocating blacklisting all unconfirmed overseas buyers.
ChronoTriggaFoo
09-02-2006, 12:11 AM
Whats his ID?
Might as well blacklist it now.
BS. Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Uh... thats why I said HIS you jackass.
Think before you speak. He took his money and got his FREE game, thats cheating out of money.
I am in Canada myself, but I have over 50 diffrent ID feedbacks and I'm at 100%, selling and buying, but I have sent overseas and done with no problems.
What the hell made you think I said "BLACKLIST THEM ALL!!!"?
Calm down there sport. Your post came directly after a post about a deal unrelated to the original poster's. I, too, thought you were refering to that post, which made it sound like you were advocating blacklisting all unconfirmed overseas buyers.
I understood that Nik was referring to my non-performing buyer. I guess next time we can just use the QUOTE button to make things clearer for the reader. All is well now. Kum-ba-ya anyone?
yok-dfa
09-02-2006, 01:12 PM
What the hell made you think I said "BLACKLIST THEM ALL!!!"?
Calm down there sport. Your post came directly after a post about a deal unrelated to the original poster's. I, too, thought you were refering to that post, which made it sound like you were advocating blacklisting all unconfirmed overseas buyers.
What he said
Whats his ID?
Might as well blacklist it now.
BS. Not every unconfirmed overseas buyer is out to cheat you out of your money x_x
Uh... thats why I said HIS you jackass.
Think before you speak. He took his money and got his FREE game, thats cheating out of money.
I am in Canada myself, but I have over 50 diffrent ID feedbacks and I'm at 100%, selling and buying, but I have sent overseas and done with no problems.
What the hell made you think I said "BLACKLIST THEM ALL!!!"?
Calm down there sport. Your post came directly after a post about a deal unrelated to the original poster's. I, too, thought you were refering to that post, which made it sound like you were advocating blacklisting all unconfirmed overseas buyers.
I understood that Nik was referring to my non-performing buyer. I guess next time we can just use the QUOTE button to make things clearer for the reader. All is well now. Kum-ba-ya anyone?
I guess I'll have to, glad you know how to read better then some of these folks :P I'll have to remember to quote 8-)