GameCrazy cancelling all PS3 preorders?

[Anthony1]

There is talk out there that says that GameCrazy management has decided to cancel all PS3 preorders nationwide. Supposedly, if you have preordered your PS3 from GameCrazy way back in May or June when they first started, they will be calling you and letting you know that all PS3 preorders are being cancelled. Apparently, many of their locations took way too many preorders, some of them taking as many as 80 or 90 preorders per store!

The will refund everybodies $50 deposit, or they can use the money as store credit or for something else. Some people have already claimed to have been told about this, and they have opted to get their $50 back. This sounds pretty outrageous to me. I know we have a few GameCrazy employees that use these forums, maybe you guys can shed some light on whether or not this is true.

If it is true, then why isn't GameCrazy calling everybody and letting them know? We are only 30 days or so away from the PS3 launch, and the longer they wait to let everybody know, the more pissed off people they are going to have. Why don't they just call people and tell them that they are likely to only get 2 systems per store, and tell people that if they aren't in the top 2 or 3 people their chances of getting a launch day system are virtually non-existant? Then they can explain that they didn't know that Sony would have these blue diode problems and that they would be happy to refund anybodies preorder, or, if you want to keep waiting you can, but you might be waiting till February or March for your preorder to finally be filled.


Just cancelling everybodies preorders is pretty damn crazy if you ask me. :angry:

[Kejoriv]

That would be crazy! Im sure the stores would call the peeps. Where did you hear this?

[geneshifter]

Just cancelling everybodies preorders is pretty damn crazy if you ask me. :angry:

Better they do it now than have 80 screaming people per store on launch day @_@

[staxx]

I just called a friend who is a manager and he states he has heard anything of the sort. Perhaps this is regional and not nationwide. I will update in few days if I know more.

[Frica89]

wow. that would suck the big one for a lot of people.

[gepeto]

A friend of mine that use to work there and is a still good friend with mgm told me that last week. he had his preorder I think last year. There is so much dis information from sony I think they grew tired of it. I think there should be a law stating in order for something to be a launch you have to have a million plus. This is a trickle.

You know i knew this would happen companies this creates artificial hype and demand. The two at the store sellouts out all of a sudden it is the must have hard to get selling out everywhere item for christmas. Think sony is nervous? Whats up with the late inclusion of talledega night first 500.000 units? Gotta get them must have collectors out there that are sitting on the fence for that special packin.

I believe nintendo will have enough wii's for everyone. They will pick up the people who want something new. I think they learned there lesson.


I was in the store tuesday and the mgr was on his weekly conference call. He already had the number of wii launch unit that have been allocated to each store. He told them they could start taking preorders but no tell them no one is guarantee one at launch. I just get the feeling that sony is so far behind certian places might not see them for awhile.

[pookninja]

A friend of mine that use to work there and is a still good friend with mgm told me that last week. he had his preorder I think last year. There is so much dis information from sony I think they grew tired of it. I think there should be a law stating in order for something to be a launch you have to have a million plus. This is a trickle.

You know i knew this would happen companies this creates artificial hype and demand. The two at the store sellouts out all of a sudden it is the must have hard to get selling out everywhere item for christmas. Think sony is nervous? Whats up with the late inclusion of talledega night first 500.000 units? Gotta get them must have collectors out there that are sitting on the fence for that special packin.

I believe nintendo will have enough wii's for everyone. They will pick up the people who want something new. I think they learned there lesson.


I was in the store tuesday and the mgr was on his weekly conference call. He already had the number of wii launch unit that have been allocated to each store. He told them they could start taking preorders but no tell them no one is guarantee one at launch. I just get the feeling that sony is so far behind certian places might not see them for awhile.yes.at least in my region,are dm is allowing wii preorders now,but he wants us to voicemail him everytime we sell a preorder for a wii.as for ps3,we never took preorders as we still dont know how many systems are store will actually get.we are thinking we will get less then 10 systems,but thats a guess.

[secretvampire]

I am #4 on the PS3 pre-order list at my GC, I would hope they could at least get FOUR units in!

[omnedon]

A pre order without a gaurantee is NOTHING.

No one gaurantees their pre-orders, so... they mean nothing.

[Anthony1]

A pre order without a gaurantee is NOTHING.

No one gaurantees their pre-orders, so... they mean nothing.


Really? Don't think so. If that was the case, you wouldn't have had thousands of gamers all across the country standing in line at 5am in the morning waiting for GameStop/EB to open 5 hours later so they could secure a preorder for the PS3 or Wii. Pre-orders mean a helluva lot. Sure, you might not be absolutely 100 percent guaranteed, but most will settle for 90 percent guaranteed.


Normally, the one thing you are guaranteed with a preorder, is a spot in line, for units that come in. If you are the 9th guy on the list of preorders, you SHOULD be guaranteed the 9th console that particular location receives. Maybe it comes on launch, maybe it comes before Xmas, maybe it comes some time in January or February or whatever, but you SHOULD get the 9th system that store receives. That part of it SHOULD be guaranteed, and that's all a gamer can really ask for.

[MightySlacker]

I was talking about this with some GC people the other day. From what I understand, that there weren't supposed to be any "official" preorders to begin with. THe sotres I go to had the sign-up sheet, but it was unofficial and certainly didn't guarantee anything.

Also, I guess in the NE Ohio district, PS3 will be first come, first serve. As far as the Wii goes, some stores are saying if you preorder at least one game then they will "hold" one for you for a short period of time.

The local store I'm go to said 14 PS3, and 40-60 Wii's. A different store was getting 25 Wiis, and less than 10 PS3

Dave

[kainemaxwell]

Heh, I wish TWEC was smart enough to do this.

[Princess-Isabela]

so if gamecrazy did cancel all the preorders, are they gonna start new, let's say 5-10 preorder process all over again or no preorders and there will be only first come, first serve selling process?
anybody knows?

[Anthony1]

Supposedly, this whole thing was a false alarm. Below you will read what I originally read, and then you can read the latest info that claims that this was more of a misunderstanding than anything:


How the rumor started:

"I contacted a store where I pre-ordered from a Gamecrazy back in January and the store manager said they are not honoring their pre-orders. He said it's a corporate thing and you can use your $50 you put down for store credit or wait in line and use that $50 for credit towards a PS3, or get a refund. He said they are doing this because they aren't getting that many systems. Yea, and what customer service. You really think I am going to let the store keep my $50. Nope, and you won't be seeing me again if that is the case.

Anyone else who pre-ordered from them heard an info?"


How the rumor gained momentum:

"i preordered my ps3 at my gamecrazy last march. was #8 on the list. i checked up on it two weeks ago, and they told me they canceled all ps3 preorders for same reasons you gave. i promptly got my refund and a week later got #1 preorder at my ebgames instead. i'll never shop at gamecrazy again. i dont like people who go back on their words"



How this rumor is supposedly incorrect:


"UPDATE: GAME CRAZY IS ROLLING OVER PRE-EXISTING DEPOSITS TO PRE-ORDERS !!

Ok, the district manager called me back and explained to me how the PS3 Pre-orders were being handled. He was very specific in that he did not want to classify deposits as pre-orders. In his terms, a pre-order meant you were guaranteed a system. He stated that DEPOSITS were being rolled over to pre-orders if the units were there. The ones that did not get filled on launch day would get number tickets (or something to that affect) and get their systems as they came in. I think the manager of our location and maybe others were confused as how the word "pre-order" was being used. Deposits being taken are being honored. I originally had a poor impression of Gamecrazy but the quick response and concern has really been appreciated and I'm actually impressed that a district manager called me back and in such a short time frame.

My friend if going to be ticked that he got refund. I told him to wait but he didn't. By experience I've found you get much better results by keeping your cool and dealing respectfully with people rather than venting your frustration at someone without all the facts (that sure is hard to do sometimes though)."


Additional confirmation that the original rumor was unfounded:

"My friend pre-ordered from a different GC which had a different district manager. I called that GC for him talked with the manager who said first come first serve so he called his district manager and got the same info. Deposits are being rolled over to pre-orders. I think the store managers were just confused. Anyways I talked with that store manager and he said my friend could go back and put down his $50 deposit and retain his original place in line. What a relief now."



So as you can see, you can probably understand why I was originally quite alarmed by this news, and with the recent developments, I'm very much relieved that the whole thing turned out to be a big misunderstanding.

[Dangerboy]

Really? Don't think so. If that was the case, you wouldn't have had thousands of gamers all across the country standing in line at 5am in the morning waiting for GameStop/EB to open 5 hours later so they could secure a preorder for the PS3 or Wii. Pre-orders mean a helluva lot. Sure, you might not be absolutely 100 percent guaranteed, but most will settle for 90 percent guaranteed.

Anthony,

It's called ZERO percent guaranteed. EB / GameStop's system pre-order clearly states the only thing the pre-order of the system gets you is a guaranteed spot in line. Meaning if you're the 9th person out of 10 possible reserves, you get the 9th system.

Just because you reserved does not mean you are getting it launch day.

GameCrazy is notorious for taking reserves for things they will never have enough of. They did the same thing with the Xbox 360. The one by my house had 109 reserves for 3 systems.

Sony's already admitting they may not even make the 400,000 mark.

Jason

[Kid Ice]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.

[Richter Belmount]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.
It isnt bs speculation , there are some claims of people getting calls and not being guarenteed a system and being given a refunded.

[Fuyukaze]

Out of the 6 gamecrazy stores near my house not a one takes pre-orders on new systems sense the 360 release. Every one of the managers said it was due to corperate office and the inability to meet the pre-orders of the 360. It realy doesnt bother me and it shouldnt bother any of the more sensable gamers here either. Yes, you may not be able to get it on the day its released. Yes, that means you wont be playing the newest games either. Thing is we are patient gamers. We know what we want and we realize that this number of systems being released at launch, this is not the only shipment. This is not a limited one time only release. There will be more and we WILL get one. Because we need it? NO. Because we want it? HELL YEAH!

[Princess-Isabela]

this whole hostility at anthony is getting ridiculous, guys give him a break,
love & peace!

[InsaneDavid]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.

Agreed, but I'll say something here. Any moron working at a GameCrazy can put a blank preorder sheet in the binder, write "PS3" atop it and start taking preorders. Hell, I was still involved with the company back when this madness started and that was over a full year before the XBox360 launch, the PSP hadn't even been released yet. But yup, there it was, a PS3 preorder sheet in the binder. Call around, yup, all the stores are doing it.

By this time there must be a few hundred on there easy, not to mention all the people that put a 10 spot down two years ago that were probably lost to the ages in the craptastic filing and "no one is responsible" accountability of that chain. I'm sure the sheet in the binder now is the fifth or sixth after the prevous ones were misplaced. Not to mention that Hollywood Entertainment had been bought out since then and they still aren't straightened out. Add on the slight of hand game they play with their retrogaming stock "no you see it, now you don't - now it's $5, now it's $30" and it's about damn time for a new player in the chain video game retail market. You have the Gamestop / EB monopoly no one likes, then these video stores trying to hang game sales off their sides.

Now I will once again step clear of the vultures and +1ers in Modern Gaming and retire to Classic Gaming and Technical and Restoration, good night.

[jajaja]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.
It isnt bs speculation , there are some claims of people getting calls and not being guarenteed a system and being given a refunded.

True, its not speculation. If someone at GS told him they canceled his pre-order and that they will cancel the other pre orders, how is that speculation? Its like a teacher say that there will be no class tomorrow and you tell it to your friends, then 2 hours later you found out the teacher wasnt telling the truth. That is not speculation.

[Kid Ice]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.
It isnt bs speculation , there are some claims of people getting calls and not being guarenteed a system and being given a refunded.

True, its not speculation. If someone at GS told him they canceled his pre-order and that they will cancel the other pre orders, how is that speculation? Its like a teacher say that there will be no class tomorrow and you tell it to your friends, then 2 hours later you found out the teacher wasnt telling the truth. That is not speculation.

"Gamecrazy cancelling ALL PS3 preorders?"

It's like I walk into Gamestop and the clerk tells me "Square is not making any more Final Fantasy games for Nintendo systems" and I drive home and post "Square not making any more games for Nintendo?"

Please bring on the ignore function.

[jajaja]

Indeed, bring on the ignore function.

[Slate]

Just cancelling everybodies preorders is pretty damn crazy if you ask me. :angry:

Better they do it now than have 80 screaming people per store on launch day @_@

80 screaming people? Ha. More like 80 hungry zombies. Seriously, People go crazy.

[Anthony1]

Supposedly, this whole thing was a false alarm.

What "alarm"? This whole thing was your typical BS speculation.


Wuh??? Yeah, like I want to make shit like this up. What purpose would that serve? I was bouncing around the AVS forums, and in their Playstation area I noticed this thread:

http://www.avsforum.com/avs-vb/showthread.php?t=738160


That is where those quotes are from. Normally, people on the AVSforums are very up on their stuff, and you normally don't get alot of crazy stuff on there. When I read that first post, and then read the other guy saying the same thing, I thought it was the real deal. It didn't suprise me either, cause I know that many area GameCrazies were putting way too many people on the preorder list. Reason I posted it here, was because I know there are a few DP members that work at GameCrazy and I was hoping they would get to the bottom of it. Then checking back in that post I see that the original poster talked to a District Manager and found out the whole thing was a big misunderstanding.


When I titled the thread, I titled it "GameCrazy cancelling all PS3 preorders?" The reason I put that question mark there, is because I was wondering if this was really true. Had I known it to be a for sure thing, I would have put an exclamation mark there instead of a question mark. I know that many people here absolutely can't stand me, and that's fine, but god, you guys are really reaching for straws here, looking for any little thing to try to talk smack about me with. First it was me getting Death Jr. for PSP for $7.99 at Circuit City and now this! Give it a break. O_O

[Nes]

I am #4 on the PS3 pre-order list at my GC, I would hope they could at least get FOUR units in!

That's funny because I stood in line at EB for the Wii (I was first in line) and they ended up only having 3 units available. And we're talking about the Wii which will have many more units for sale than the PS3 worldwide.

[donkeykong1]

I had two orders at two different stores. One at each. A few weeks ago I find out that one of the stores is now closed. I got to check out the other store to see when they will reopen and they tell me it won't. The guy gives me a number to call. I called it about a week ago. I was on hold for over half an hour :angry: Then I finally talk to a person. She told me that they weren't even supposed to make preorders. All the preorders were marked as a "misc" item sold. She said they were going to look into it. The lady told me that I should get my refund in 7 to 10 days.

I'm still hoping that I have a chance at the other store.

[Porkchop]

I have just one thing to say about all of this: Merry Christmas Microsoft ;)