Another pushy buyer that needs to calm down [Archive]

NinjaJoey23

03-05-2007, 05:21 PM

I recently sold a 25.00 Dillard's gift card on Ebay. The auction ended a few days ago. The day it ended, I received payment via Paypal and the item was shipped out. Last night I received a message from the buyer that read as such:

i need my feedback and when i resive the card

Ok, so I'm inerpreting this as "Hi, I was wondering if the item has been shipped so I can estimate when to expect it. Also, when will feedback be left?" Therefore, I replied with:

You should be receiving the gift card very soon. Once you have received, please leave positive feedback for me, and in turn feedback will be left for you.

Thanks

Now, all is well... until this afternoon when I check Ebay again:

no i need my feedback first the pasment good so i need my feedback and im not goona give you feedback until you give me feedback and if you not gonna give me positive very soon you resive the - feedback from me and i dont care you can put - but if you give me + and everything is good on card you resive + after i resive the card

Ok, so I used to advocate giving feedback as soon as payment was received. But I quickly learned that that method leaves you very vulnerable to pissed buyers. Like this guy. Thoughts?

walrusmonger

03-05-2007, 05:26 PM

Check out the other feedback he left for people to see if he is just pulling your leg or not.

walrusmonger

03-05-2007, 05:30 PM

"resive the brok item and he never give me my money back"

That's feedback the asshole left for someone else. They have 2 feedback and you have 38. I would say don't leave them anything and see what happens, only because 38 feedback isn't so high and they will most likley say you never sent the card and are a fraud (tarnishing your feedback anyway) if you leave them positive feedback or not.

In cases like this I wish there was a "ban all morons" button on ebay.
GOOD LUCK!

Well if this helps anyone out, at least we all know to ban this ebay user.

NinjaJoey23

03-05-2007, 09:04 PM

Ok, so here's another message I just received:

i dont care i just give you + when u resive my + i cant trust anybody no more sorry and if you give me - i get my money back frompaypal also so i im not resive + from 24 hrs you resive - and i get my money back from paypal

To which I replied:
I don't have any reason to give you a negative. You paid promptly once the auction was over. If for some reason the item is unsatisfactory, you let me know and we'll work it out. I'll either refund your money or get you a replacement. I do not think that threatening me with negative feedback from the get-go was a very wise course of action. I also see that you gave user leslien333 negative feedback after he/she had given you a positive. If that happened there, what is the motivation for me to leave feedback first? It is usually customary for buyers to leave feedback first, after they have received the item. In any case, you can see that I have been a member since 2004 and have 100% positive feedback. I promise, I am not out to get you. I sent the card to the address you had listed with Paypal. You should receive it soon.

Thanks.

walrusmonger

03-05-2007, 09:12 PM

If they are a confirmed buyer, then don't worry. If not, make sure you don't have any money in your paypal account since they will probably try to file with paypal no matter what.

Sadly, this is either a really smart scam artist that knows exactly how to work around the loopholes, or an incredibly stupid person that has a very low IQ. Either way, you're not going to be happy with the outcome from what I can tell :(

scorch56

03-05-2007, 10:06 PM

Sadly, this is either a really smart scam artist that knows exactly how to work around the loopholes, or an incredibly stupid person that has a very low IQ. Either way, you're not going to be happy with the outcome from what I can tell :(

I'll vote for the troglodyte gen-X'er.. thank you. (Gawd I loathe people who write in that fashion.).

But as my friend pointed out the other day.. numerous news articles have been done on how illiterate the current generation is becoming due to the media they hang out on (text messaging, chatrooms.. uhm.. forums). Surprisingly though.. some of these people are doctors.. wait a minute.. no.. I'm NOT surprised. :roll:

I'd just let it go.. it's not worth the frustration. It looks like he might end up with both his money refunded.. and the card. Like someone else said.. we should ALL petition evilBay for "idiot-filters". This is what happens when you've lived in the Ozarks all your life.

Reminds me of a line the lead actress said in Texas Chainsaw Massacre last night:

"Do you f*ck all of your cousins?.. or only the ones you find attractive?" ROFL

ryborg

03-06-2007, 12:25 AM

Personally, I don't even communicate with people like this unless I absolutely have to. In this case, communication is not going to solve anything. He wants instant feedback and an exact delivery date, neither of which you are going to provide (rightfully so), so there is no point bickering back and forth about it.

If you shipped the item to the correct address, he'll get it in due time and be happy. No need to email or even think about the transaction any more.

In the imcredibly unlikely event he ends up being a scamster or a psychopath, just deal with it as it comes. It sounds like it's just some stupid impatient kid.
________
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scorch56

03-06-2007, 12:31 AM

You DID put delivery confirmation on this didn't you? I put it on EVERY sale of mine.. whether it cost me OR them. It's the ONLY way PukePal will side with you.. especially if his address was confirmed.

DreamTR

03-06-2007, 12:48 AM

It's funny, you go to Atari Age, and they will chastise you for not giving feedback AS SOON AS SOMEONE PAYS. They believe you are holdiing feedback hostage.

The Brown Eye

03-06-2007, 01:05 AM

I generally leave feedback for buyers once they tell me that they have received the item, either by e-mailing me or by leaving me feedback. If they do neither of these things (and I do ask them to let me know when they receive it most times), then I don't leave any at all. The transaction isn't complete until the buyer receives the item, so I don't understand why someone would demand it right away.

Cornelius

03-06-2007, 12:14 PM

I certainly sympathize with buyers on this (not this guy, though, he's clearly an ass) since their side of the transaction is complete. What else can they do than pay super fast? Leave positive feedback for you first? Well, then you pretty much are holding feedback ransom.

Ideally sellers should leave feedback as soon as payment clears and is timely. Then buyers should give every opportunity for the seller to fix a problem if one occurs. That's ideal, but unfortunately some buyers don't give that chance, or fabricate problems to try to make a quick buck. Sad, but true. That's why as a seller I've taken to withholding feedback in most cases until it is received, unless the communication has been very very good or it is a very simple item. Just another example of the few bad apples...

Sounds like the atariage people are idealistic, and good for them, we need that. But I wouldn't be able to collect what games/systems I do if I wasn't able to sell off the extra stuff, so I have to play the ebay games to get as much as I can.

Lemmi_Is_God

03-06-2007, 12:56 PM

rcgamer

03-06-2007, 01:17 PM

i am a buyer only on ebay and i usually check if they leave feedback for others first before i leave mine, if they dont leave feedback i wont leave feedback

i would send an email saying i got the item and everything looks good, and i am leaving feedback, so please do the same when you get the time

90% of the time i do this i get my feedback as well, the ones that leave feedback every 3 months kinda drive me up a wall alittle, but atleast they do it.
very rarely would i get a positive first for paying

the 2 negatives i got were from shady sellers, one sold me a cracked guardian heroes that arrived still seated in in the saturn case holder, and before i left a neg i tried to work it out but after being accused of being a scam artist i left a neg for that idiot, and the other was a $7 shipping charge problem for one loose CD, i contacted him before for auction ended and we worked out a $5 shipping charge for priority mail but he shipped the CD only in a bubble mailer for 80 cents or something, he told me tough thats what we agreed apon, so i negged him and he did the same saying i never contacted him

i quit buying on ebay mostly because of idiot sellers, and its getting worse every year

The problem with this and the post before it is that you guys are rational human beings. If everyone was a rational human being then I'm sure all or most sellers would leave feedback first. Unfortunately , thanks to people like the one in the original post, sellers find they will get burned if they do it. As with most things a few idiots spoil it for everyone else.

I used to believe as you do , that sellers should leave feedback first. I did this for the few first months I was selling on ebay. Unfortunately it got to the point where only about half the buyers were leaving me feedback at all. I am missing a good 100 feedbacks now.

jajaja

03-06-2007, 01:34 PM

Before i used to give feedback right after i shipped the item, i never had a problem with it. But the last year or so i havnt done it because of the "fear" of revenge negative. It havnt happend, but better to be safe than sorry. I ask the buyer to send me a mail when he/she recieve the stuff so i know that its been delivered. Then i sometimes leave feedback or i wait to get it first before i leave myself.

The buyer is actually right tho. If the buyer pays promply, but never recieve the item(s) and then leave negative feedback, alot of sellers leave revenge negative. I dont see why the seller would leave a negative if the payment is being done promptly, thats what matters the most. Or, if they seller say that he/she doesnt take responcibility for lost mail of insurance isnt used i can understand it. But the feedback system for Ebay is very fragile, it could be much better, but Ebay is too big to check out every feedback case like unfair negative etc.

All Things Sega

03-06-2007, 02:34 PM

It works both ways for buying and selling. But from seller point of view, I stopped giving feedback first. Used to give feedback right after payment was received, never bothered or gave it a second thought. But then a couple of people gave me negatives for stupid shit (Asking for media mail and then complaining that it took 10 days instead of 2 to 3 days to arrive and another one just because I had perfect feedback and didn't care). This happened within days of each other and after getting burned I don't leave feedback 1st anymore. I guess some do spoil it for the rest of us

DreamTR

03-06-2007, 03:04 PM

I stopped doing it because people file claims with PayPal after you leave them feedback if they are INTL bidders. Most INTL bidders have unconfirmed addresses, so when you ship to them, you take 100% risk. Only way you can tell if they are scammers is through THEIR feedback.

udisi

03-06-2007, 04:52 PM

i really hate ebay anymore....It sucks that it's the best place to find things. They should get an entire new feedback system, but I'm not sure it's possible. ebay is just broken.

dj898

03-06-2007, 06:33 PM

I for one never care for the feedback when I was selling on eBay.
I only sold to selective few countries and only via Paypal.

What I normally did was did not list the shipping charges and when the auction was over I usually wait till the buyer contacted me first for the shipping charges. I mean I didn't do that to make living so why the hell would I have to do the hard yard. Sure if the buyer did not want to honour the auction that's fine by me. Just leave the negative feedback and get one myself in return...

I think people on eBay are obsessed with the feedback to the unhealthy level...

---
To the topic if I were you I'd ignore after his first message.
If the buyer left the negative feedback he/she will get the same.
No need to worry over 100% positive feedback - for me 100% or 95% all the same when I shop around...

nebrazca78

03-06-2007, 11:05 PM

It's funny, you go to Atari Age, and they will chastise you for not giving feedback AS SOON AS SOMEONE PAYS. They believe you are holdiing feedback hostage.

Yeah well that might work here or on AA but not on eBay. Looks like every seller in this thread has gone from leaving feedback immediately after payment to waiting.

In these days of eBay scams, I don't think a buyer has completed their end of the deal until they've received the item and left positive feedback. Even then they can still get you. If they make a Paypal claim the positive feedback they left won't matter.

Payment alone doesn't end the buyer's responsibility. Unfortunately proving you're not a scammer is now necessary to complete a transaction even when buying.

badinsults

03-07-2007, 03:27 AM

You know, as someone who buys stuff on ebay, if someone gets a negative, I just read the seller's comments after. I usually think that most people who give negatives are being unreasonable, for the reasons given above.

Felixthegamer

03-07-2007, 01:48 PM

As a buyer, I would like to get feedback after I pay. I do not demand it nor expect it though as it rarely happens. I understand why some people hold off feedback though. Most of the feedback I get is after I leave it for a seller.

As for negative feedbacks, you can look at the comments, items and other feedback to see if it is valid or revenge. Most of the time it is not hard to tell. Negatives don't hurt buyers nearly as much as it hurts a seller

Sniderman

03-07-2007, 03:35 PM

I too used to leave FB immediately after payment. But, yes, it sucks to get a neg later from a psycho. So I make sure that they are satisfied with their purchase before leaving FB. If they are unhappy, they will be more willing to actually TALK TO ME and work it out if I still have their FB in my hands. If I've left FB, then they usually drop the neg immediately upon opening the box. THEN they demand I do something about the bad deal. (Here's a clue: Drop a neg without even trying to contact me first? Then you got your pound of flesh and we're officially done.)

Didn't used to be that way, but I've found that buyers are a lot more neg-happy than they used to be. (Hell, remember when you used to be able to leave FB for ANYONE, not just those you had a transaction with? The negs didn't even seem to be thrown around that much back then!)

ryborg

03-08-2007, 01:24 AM

(Hell, remember when you used to be able to leave FB for ANYONE, not just those you had a transaction with? The negs didn't even seem to be thrown around that much back then!)

That was an amazing time, before ebay became fully mainstream. Your neg statement is mostly true, unless you were affiliated with someone massively popular, like MTV's ill-fated charity auctions. Check it out, it's good for a laugh (keep in mind they removed a TON of the negs, and later turned the previous negs into neutrals)

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=mtvcoolcrap
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thetoxicone

03-08-2007, 04:55 AM

threatening a neg one time was the only way I got a seller to do good on an auction one time and if they hadn't left feedback first I would have been screwed. Here's the explaination, I caught a buy it now super cheap for a genesis and a couple games, one of which happened to be a complete perfect condition copy of musha. I did the buy it now and afterwords contacted the selling about shipping and asked them if they would cut back shipping cost if they just kept everything but musha and just shipped that (figuring if the seller said no I'd just resell the system myself later and I believe I even put in the message that I would still purchase it fully if the seller wanted).

The seller than sent me a message saying they couldn't do that so I paid the full amount and figured all was good. I then get a paypal refund and a neutral feedback saying that I didn't want the auction as it was and they sold it to someone else (they probably got a better offer on the side because of the copy of musha). So I repaid a second time and sent them a message threatening a negative feedback since I still willingly paid for everything. Happily I got my copy of Musha, my co-worker from a previous job got a nice present of a genesis and a couple games and the buyer still got their + feedback.

Wow I sound like an ass after that, and because of assholes like myself I never leave feedback first when I sell items.

scorch56

03-08-2007, 05:49 AM

Wow I sound like an ass after that, and because of assholes like myself I never leave feedback first when I sell items.

"Humorility".. I like that. ROFL

bangtango

03-08-2007, 10:14 PM

I had a knucklehead who left me a neutral awhile back and he did it just to drive down the price of my auctions. In between a long series of messages with him, this guy basically admitted it. He buys games in lots to resell and wanted to potentially get any of my auctions for cheaper, since my feedback was now blemished, but it didn't work since I blocked him after it was all over with. I come to find out the fellow did it to a few other sellers who list games in lots who I would hope put two and two together then blocked him. Nice trick. Get around Ebay/Paypal fees for your own sales by ruining a seller's feedback rating little by little in hopes fewer people hit their auctions and you can win easier. It greatly amused me that in six or seven angry messages that I sent to him about the issue, I managed to get him pissed enough to fess up that he intentionally does it to increase profit. Unbelievable.

So I am through leaving feedback first when selling, as of January. As you'd expect, I now get quite a few messages from buyers asking why I "haven't left feedback yet." Oh well.

scorch56

03-08-2007, 10:35 PM

bangtango

03-09-2007, 01:07 AM

One neutral (especially a neutral as opposed to a neg) couldn't do much damage could it? Admittedly.. if you had a spotless record I could see how you'd be super-pissed.. but seriously.. all those people who are concerned and proud of their "untarnished" records on eB.. should just let go of it anymore.

With evilBay being the way it is anymore (a haven for assholes) it's bound to happen to each and everyone of us eventually. I have 767 +'s and 4 negs over 8 years with a 99.5% rating. I really like to think that no one has ever NOT bid on one of my items over that.. and something that has become so trivial and meaningless anymore (the entire fb system).. I just can't work myself up over negs anymore. I really don't care.

I'll be less pissed when it sinks to page 2 or 3 of my feedback comments. It hasn't yet. I admit I was worried about receiving fewer bids on the first couple of auctions I posted right after the comment, while that neutral was still right at the very top of my feedback. It is getting closer to the bottom of page 1 on my "regular" feedback but I need to sell a few more items before it begins creeping down to page 2 of the comments from buyers only.

NinjaJoey23

03-09-2007, 01:34 AM

As an update, this buyer has not said anything more. At least they haven't leave me negative feedback yet. I suspect that they received their item and are feeling sheepish.

scorch56

03-09-2007, 06:12 AM

I'll be less pissed when it sinks to page 2 or 3 of my feedback comments. It hasn't yet. I admit I was worried about receiving fewer bids on the first couple of auctions I posted right after the comment, while that neutral was still right at the very top of my feedback. It is getting closer to the bottom of page 1 on my "regular" feedback but I need to sell a few more items before it begins creeping down to page 2 of the comments from buyers only.

Trust me.. most people don't actually go INTO your feedback page. I certainly don't. The two things I want to know are right there on that auction page: feedback total & percentage. That tells a LOT. I just got my fourth neg a couple of months ago and yes.. it took a few weeks to drop off the front page.. but I guarantee you.. it didn't hurt my sales at all. About the ONLY time I would go into a seller's feedback page is two scenarios: A Power Seller with feedback in the thousands with a rating of 98% or lower (because I want to see if they consistently dissatisfy some people on a daily basis) or a newb with a feedback total of something like 3 and a 75% rating (because I want to see if the poor guy has already been subjected to one asshat buyer out of 4 and the stories usually in there if that's the case).. other than that.. most people wouldn't give your neutral a second thought.