I Just Got A Ps3 And It's Already Pooping On Me!

[Pico956]

I just bought a ps3 yesterday. Everything is well spaced out and ventilated for breathing room. I played an hour of mortal kombat shaolin monks and i noticed during one portion the audio got garbled. then all of a sudden the screen went black and the audio started to skip. no matter what i did with the controller it wouldn't budge. i restarted it, and now, i just get a black screen when i insert a ps2 disc, i get just the black screen. it also stopped reading my internet connection, but i got it to work somehow. i formatted the drive and started from scratch as well, but got the same results. is this a recurring issue? i feel so jipped. I just spent $900 on games, the system, and accessories. what should i do? anything i can do?

[walrusmonger]

The PS3 has a really solid rep for being a well made console. I have never heard of any problems like the one you are describing.

I suggest you go to the store you bought it from and exchange it for a new console, since you just bought it this wont be a problem. Sony also gives you one year on the system if there are any problems down the road.

The PS3 is a machine, and all products have a number of units that have issues. Complaining won't help anyone, especially when you can solve the problem very easily.

[Pico956]

I'm not just tying this to complain. I am checking to see if anyone else has had the same issue and if there was anything they did to fix it without having to ship it back to the store. I purchased it at the local game stop.

[Knoxximus]

Game Stop? Nuts! You're gonna have hell to pay trying to return it!

You and the store manager ->

[walrusmonger]

he's not going to have any issues returning it if he bought it at a local store. if it's a local store, go to the store, tell them what happened, show them the receipt, they will boot it up and give you a new one in a matter of minutes.

the problem doesn't exist, he is covered under their return policy. if he wants his money back, he will have problems.

[Trebuken]

Have you updated it?

New or preowned?

Play with the system settings for awhile might solve the problem, espeacially if it was preowned...

[XYXZYZ]

he's not going to have any issues returning it if he bought it at a local store. if it's a local store, go to the store, tell them what happened, show them the receipt, they will boot it up and give you a new one in a matter of minutes.

Of course, at that moment Murphy's Law will kick in and it'll work no problem.

[PS2Hawk]

I just bought a ps3 yesterday. Everything is well spaced out and ventilated for breathing room. I played an hour of mortal kombat shaolin monks and i noticed during one portion the audio got garbled. then all of a sudden the screen went black and the audio started to skip. no matter what i did with the controller it wouldn't budge. i restarted it, and now, i just get a black screen when i insert a ps2 disc, i get just the black screen. it also stopped reading my internet connection, but i got it to work somehow. i formatted the drive and started from scratch as well, but got the same results. is this a recurring issue? i feel so jipped. I just spent $900 on games, the system, and accessories. what should i do? anything i can do?

did u update ur ps3 ? to the latest bios ?
Secondly is the game even compatible ? some games give problems so check out the backward compatible list. Last is ur games badly scratched ? because PS3 hardware is the best built next gen machine...