Japangamestock.com

[tritium]

I ordered some stuff from the, but for payment they had instructions to email support@japangamestock.com for the link. I ordered from them a couple years back and had a wonderful experience. But now when I email them I get delivery failure.

Any idea whats up? Or how I could reach them?

[Drexel923]

Not sure why the emails are bouncing back. I ordered stuff last week, but got an email saying they are on vacation until the 23rd when I attempted to ask for a credit card payment link.

Haven't tried to email them since, so I guess we'll find out after the 23rd if they are still working.

[tritium]

Oh, ok. See now that's helpful. No hurry then. ::Yawn:: I thought we'd lost a good store somewhere.

[otaku]

yep thats whats up fortunately my order was completed and shipped just before they took off, great guys stuff is always in excellent shape and prices are great.ordering is a bit strange/complicated compared to other places but meh

[Mark III]

Hopefully that's the reason for the delay. I had problems when I ordered a bunch of stuff off them a few months ago. Even though my credit card was approved they refused to send me my games and wanted me to send a money order. Canceled the credit card transaction and won't be dealing with them again. Their customer service rep was a real ass too. I've heard good things about them from other members so was kind of surprised about their attitude. Everyone else seems to have had a positve experience with them.

[tritium]

Oi, loosing faith.

[tritium]

Update: They're back, but their email system keeps bouncing my emails. Anyone have anotherway to get ahold of them other than support@japangamestock.com?

[Drexel923]

Update: They're back, but their email system keeps bouncing my emails. Anyone have anotherway to get ahold of them other than support@japangamestock.com?

You can try the contact page on their site:

http://www.japangamestock.com/contact_us.php

BTW, if its worth anything, they did get back to me on the 23rd about my order and now it is shipped. So they are there.

[tritium]

They've emailed me, but I' just need to be resent link to make a payment... It's hard when communication is 1 way. I wonder if they're getting the emails from that form.

Edit:
And thanks to all who have kept me informed.

[tritium]

Yay it worked. Got the info I needed. Was charged in Euro's though. lol.

[Raster]

Yay it worked. Got the info I needed. Was charged in Euro's though. lol.

I thought they took Paypal a few years back.

[tritium]

They had some problem or other with paypal. So they no longer accept it.

[chang2]

Never had experience with them ..............

[The 1 2 P]

I ordered from them a year ago or so and had a great experience.

[Tron 2.0]

JGS seems to be acting mess up all of a sudden.

The option for paying with a ipmo is left out for some reason.

I was gonna order a famicom game,from them but when i click confirm order i just go to (2checkout.com) for paying with a credit card or with a debit wtf !?

[Tron 2.0]

JGS seems to be acting mess up all of a sudden.

The option for paying with a ipmo is left out for some reason.

I was gonna order a famicom game,from them but when i click confirm order i just go to (2checkout.com) for paying with a credit card or with a debit wtf !?

Now i feel stupid i e-mail them and they fixed the problem.

Guess they had a new years eve glitch or some thing

Thumbs up in my book.

[Steven]

YES! Best damn import game store today. Bought a shitload from them and they helped me in my collection (and sanity) tremendously. Nothing like crossing 30+ wants off the ole want list at a time...