Ah, I didn't realize you were a member here, I would have contacted you directly. The two messages you didn't receive were sent through your site instead of directly through email. The subject of both was something like "RE: my recent order".
The packing might have looked good when you taped up the box but by the time it got to me the games were pretty exposed. There was a layer of peanuts on the bottom, the carts, and then the mailer on top. I use peanuts and mailers for padding as well but there just wasn't enough of either in the box to offer much protection if the box were to have gotten beaten up. Like I said in my original post though, that's not a real problem. And the box was definitely sturdy, it was just an old box and I guess I expected a Priority Mail box since that's what I've always gotten from other custom game sites. Again though, no biggie.
That Ys II label looks alot better than the one I got. The spine text on mine is very tiny and down at the bottom, and the label image is squished. I guess I would appreciate a replacement label if you wouldn't mind. As for the Earthbound label, you're right I just asked for one each, but I assumed I would be getting what was pictured on the site. You might want to mention somewhere that labels might change. If you have any of the black ones left feel free to include one of those with the Ys
And thanks for the quick response, that's some speedy customer service!
Originally Posted by carlcarlson
Ah, I didn't realize you were a member here, I would have contacted you directly. The two messages you didn't receive were sent through your site instead of directly through email. The subject of both was something like "RE: my recent order".
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