The Ouya did have support but was a victim of mismanagement and changes in what was offered. One such change that didn’t sit well was the removal of necessary demos. It was the plan that folks could try before they buy, unlike other services at the time.
Thanks to a dedicated community, the cube still lives. Amico looks like its about to be stillborn. While it seemed like it got positive feedback from demos, I wonder if that feedback is not unlike relatives stating that they will “totally stay in touch” but never do. They like the Amico but will never buy it.