Forgive the lengthy rundown (you know me, I can't seem to write a short post to save my life).
Okay, I've been buying and selling on ebay for a while now and for the most part I've had few problems, however recently I won an auction for a boxed SNES game which has arrived in non-too good condition.
Basically, I paid immediately with Paypal and as always placed a message in the notes requesting the seller to make sure the game was adequately packaged (postage cost was above average). The auction description itself descibed everything included fairly adequately (although on hindsight doesn't make specific mention of the box condition - it's a little ambiguous in that respect).
Well, basically got the game and the box is in a bad way, apart from being somewhat poorly packaged (a piece of thin corrogated card wrapped around it and then mummified in duct tape), one half of the box has been crushed in the post and the side of the box has two notable tears which would seem to have occurred before postage.
The picture included in the auction wasn't great but it was shot from directly above the game thus not revealing the damage to the side of the box.
Whereas the additional items included with the game are fine and some of them aren't all that easy to get in the UK (it's a promotional release, thus included a few extras not given away with the more common standard release), the box itself was part of what made the item for collection purposes and is pretty badly beaten.
The dilemma is, do I make an issue of this or just accept the hit (total auction cost just under £12 inc p&p)?