The Phantom1 has no compatability issues with any existing Neo system currently in operation.
The false rumors about system damage caused by our unit are just that, false rumors. Considering the source, as we stated previously "Time to start updating those resumes-ladies".
The serial number issue is a non-starter, connectivity issues arise based on the condition and age of the system alone. Nothing more, nothing less.
We stand behind each and every product me sell, if a problem arises we correct it-Swiftly.
A large number of members of these forums who we have had the pleasure to deal with on various matters can certainly attest to the above statement.
We plan to be involved within the "Neo Community" for the long haul and have some very interesting products coming to market shortly.
We would like to thank those of you who know and have done business with us for your trust
as well as your help. For those of you yet to do business with us, our promise to you is simple-"We stand behind each product we sell".