Here is my ebay and paypal horror story.
I sold a $700 NPDP-GBOX unit to Graaonline.com, it's some shit online RPG in france. The rule is buyer beware. I.E. if you dont know what it is, dont fucking bid.
It arrives promptly, but they had no clue how to use a NPDP-GBOX. Even worse they thought it was a G-DEV even though it clearly was not. After they got the unit they then demanded applications for the unit like codewarrior and such, items NOT INCLUDED in the auctions. I am not buying thousands of dollars in items to make a crackpot happy.
Of course to save money the item was sent global air mail which is not trackable to destination. Only the insurance is. Paypal refused to wait on the proof of delivery from the insurance.
So what does he do? He says he never got the item and files on paypal for a chargeback. Time goes, by, paypal refuses to wait for the track on the insurance.
Paypal sends the money back to him. He now has the money and the item. a total loss of $1400.
Paypal could care less that I have emails from him asking me how to use the machine.
Then the kicker:
I had a last crop of auctions which I told people I did not accept paypal on.
So what do they do? Fucking Paypal. Jlingr paypals me $250. I told every bidder in advance DO NOT PAYPAL ME. He does. Money goes right to the guy in france.
Now I have two claims on my account.
I wind up sending almost $1000 worth of items for free as the money went to the guy in france for the item "not sent".
My account is locked. I decide to wait on the trace. The Us postal service cannot fail. Wrong. The trace takes 30 days top get to france, 30 days in france, 30 days back. NINETY FUCKING DAYS. It's been over 100 and no answer. "Wait" they tell me.
I can't kill my business not selling. So I decide to take it as a loss, and send the money to the liar and take the hit.
What does paypal tell me for the last month:
TO RESOLVE THE ISSUE ON YOUR ACCOUNT ADD FUNDS FROM A BANK ACCOUNT
so I try and get..
CANNOT ADD BANK ACCOUNT OR FUNDS UNTIL ISSUES ARE RESOLVED.
So I call, and the wonderful support tells me the same thing.
ME: So to fix the problem I need to add funds?
PP: "Correct"
ME: But I can't add funds until the issue is resolved.
PP:"Yes sir"
ME: So how do I fix the problem?
PP: "Add funds from a bank account"
ME: But I can't do that until the issue is resolved!
PP: "Correct" "Are there any other problems I can help you with today?"
So this moebius loop of the parrot reading from a script continued until I called him a fucking idiot and asked for a supervisor.
I was told to e-mail support:
I go this today in my e-mail:
" You cannot add or remove funds until your account issues are resolved."
I responded with a JPEG of my middle finger.