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Thread: Good News: Bought a DS, Bad News: Dead Pixel

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    Cherry (Level 1)
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    Default Good News: Bought a DS, Bad News: Dead Pixel

    With all the talk about Mario Kart DS going on, I fianlly bit the bullett and got a DS. It's the teal version that comes with that Best Friend version of Nintendogs. Anyway, I notice it has a dead pixel in the upper right corner of the top screen. I know the PSP's had pixel problems, but I had not heard of many on the DS. Do you folks think I should take it back to Toys R Us and get another, or just deal with it. It's not huge if a deal, and not really noticeable except during certain screen changes.
    Oh, and let me just say that Mario Kart DS rocks!! I'll add my friend number soon. I still suck at it, but it a blast to play. It also works on my 802.11b network. I heard it wouldn't work, but it seems to work great. Thanks all.

    Fred
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    Lee Harvey Oswald was not a male model... You're god damn right he wasn't, but those two lookers who capped Kennedy from the grassy knoll sure as shit were.-

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    ServBot (Level 11) Niku-Sama's Avatar
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    i'd talk to nintendo's customer service first...they might have a better idea

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    Kirby (Level 13) ubersaurus's Avatar
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    You're in the wrong forum for this thread.

    Nintendo's customer service is top notch, there's a good chance they'll replace it without any trouble.
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    Pretzel (Level 4) dcescott's Avatar
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    take it back
    tell them to deal with it. You kept the receipt right?

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    ServBot (Level 11) Atar1G1rl's Avatar
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    Scooting this over to the Modern Gaming forum.

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    If it doesn't bug you, don't worry about it. Some people get bugged by things like that, and some don't. I'm one that does. If I personally had a dead pixel, it would've been back immediately and / or called into Nintendo. They drive me absolutely nuts.

    And the DS systems have had some dead pixel issues, but it seems to be a much lower percentage than the PSP. Sony also tries to state that dead pixels are normal, while Nintendo replaces them. LCD pixel technology still isn't perfect, but it has gotten better. The only reason that Sony has a worse reputation is how they deal with the issue.
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    Cherry (Level 1)
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    I had one that went away..strange

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    Cherry (Level 1)
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    I have the receipt and it's only 2 days old. I think I will try to take it back and just see if they will exchange it. Otherwise, it's not to much of a big deal.

    Oh, thanks for moving this to the right forum. I'm so used to posting in the other. This is the newest modern game machine I have lol.
    - I don't really like my friends. Yeah, I don't really like your friends either. -
    Lee Harvey Oswald was not a male model... You're god damn right he wasn't, but those two lookers who capped Kennedy from the grassy knoll sure as shit were.-

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    Pretzel (Level 4) johno590's Avatar
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    I would take it back. No way I would just buy something for 100+ dollars and then it have something wrong with it and just be like oh well. But that's just me, I wanna get what I pay for.

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    Pac-Man (Level 10) Muscelli's Avatar
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    Come on dude, its just a pixel

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    Kirby (Level 13) Half Japanese's Avatar
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    Quote Originally Posted by muffinman943
    Come on dude, its just a pixel
    Uh. No. If you're paying $150 for something, you expect it to be of a fully-working nature. I mean, it's not like buying a $1 steak dinner and having a small hair in your food. Then, you don't really have a lot of space to bitch, but $150's a different story. I had a dead pixel on the first DS I bought, and took it back. Opened the 2nd one in the store and it had a dead pixel too. 3rd time was the charm.

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    Great Puma (Level 12) NE146's Avatar
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    Naturally it's up to you. Personally I have 3 dead pixels. 2 in the bottom, one on the top. I never notice it unless it's a blank screen or something. So.. *shrug*.

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    Banana (Level 7) walrusmonger's Avatar
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    There's 1 dead pixel on my new 32 inch Aquos HDTV. It cost almost $1800. I am happy I only have 1 dead pixel out of the many.

    I think you should give it a break. It's only 1 dead pixel, it's not worth the time or effort to go back and forth and bother the retail clerks.

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    Pear (Level 6)
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    Quote Originally Posted by prismra
    I had one that went away..strange
    This is actually a "stuck" pixel -- it's simply stuck on one color (usually blue/black), and over time, can regain its normal color spectrum.

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    Strawberry (Level 2)
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    Quote Originally Posted by muffinman943
    Come on dude, its just a pixel
    You got to draw the line somewhere...
    Collector of 1,673 strategy guides, and BlazBlue ain't one of them.

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    Get it fixed. It easy and free. Nintendo's tech support is second to none.

    I speak from experience, getting a replacement DS is a breeze.

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    Pac-Man (Level 10) Joker T's Avatar
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    Dead pixels never really bothered me and I have one in the corner of my PSP screen. The thing that does piss me off is the little scratch on the PSP "Ring" on the back

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    Alex (Level 15) maxlords's Avatar
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    NIntendo guarantees their systems against dead pixels if bought new, replace it. I had mine replaced at launch because it had dust under the top screen right in the center....drove me nuts. Nintendo's quality service is second to NONE.
    scooterb: "I once shot a man in Catan, just to watch him die."

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    Insert Coin (Level 0)
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    I bought my DS at launch and i dropped it cracked the top screen, and since nintendo dident have a repair option at the time (since it had just launched) they gave me a new one for free. and the way the replace it is just sweet, they you contact them over the phone or something and they send you a new ds, and when you get it you send them your broken one and i think they give you a couple weeks to mail it too so i had some fun with one screen mutlyplayer for a while with my brother. it was so easy.

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    Bell (Level 8)
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    The exact same thing happened to me, actually. I had just bought the teal Nintendogs DS. It got a red dead pixel up in the upper left hand corner. That sucked because the color was nice and much better than the typical silver one.


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