Unusual Message from My Ebay

[kevin_psx]

Found this in My Ebay today.

Wow. My seller musta done something really horrible for Ebay to tell me to "charge back the money".

Subject: Important Message from eBay Loss Prevention Department

The following is a notice from eBay Trust & Safety:



Our records show that you were a bidder or buyer of one or more of ______ seller's items. We recently removed this seller's active listings and suspended the seller's trading privileges. Due to privacy concerns we cannot share further details about this seller.

If the seller asks you to complete this transaction outside of eBay, we strongly recommend that you do not proceed with the transaction.

If you have already paid for this item but have not received it, you should take all possible steps to receive reimbursement.

1. Stop payment with your bank if you paid by check.
2. Contact the Security Department of your credit card company to file a chargeback if you paid via credit card.
3. If you paid via Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400).
4. If you paid with PayPal......

[coreycorey2000]

That looks like the standard message to me. You get one everytime you bid/win an auction by somoene who has been kicked from ebay.

[kevin_psx]

Mmmm.

Last time I got one of these messys it said, "Although seller is suspended, you may decide to continue with this transaction."

But this new message explcitly says do NOT continue.

That's the difference.

[The Shawn]

Maybe they were selling stollen items and they need them back for evidence?

[ryborg]

Last time I got one of these messys it said, "Although seller is suspended, you may decide to continue with this transaction."

But this new message explcitly says do NOT continue.

That's the difference.

Right. I've gotten both emails several times. It seems that ebay advises to you chargeback whenever the seller was suspended for fraud or something serious. You will get the "you may continue" email when the seller committed a relatively minor infraction to be suspended (posting an illegal item twice, having false contact info, shilling, etc).

Remember, some suspensions are temporary and just because a seller is suspended doesn't mean that he's gone forever.
________
ass Cam

[The Manimal]

This has happened to me several times as a buyer and luckilly, I've received my items every time.