Originally Posted by
Promophile
I've had 3 extremely awful customer experiences in my life, and 2 of them took place at BB (the other was at Walmart). BB has to be the most anti-customer big box store I've ever been to. Customer service is absolutely abysmal. Most of the associates aren't too bad, but I don't know where they find the upper level store management. I had to argue for over 30 minutes with 3 levels of managers for a 5 dollar off price match. 5 dollars! At the time I was spending hundreds of dollars a month at BB, and I had to argue with the store manager to have them honor their own damn policies. I've never had a store work so hard to screw me.