Any advice needed for eBay seller problem
I've had many small problems with both eBay sellers and buyers over the years, but this time I think I might completely lose my money, and considering the situation, it really makes no sense. First, I'll start with the link to the auction at hand:
http://cgi.ebay.com/ws/eBayISAPI.dll...m=300136391192
I purchased this Genesis lot back on August 1st, paid that same day, and had no reason to be concerned because the seller has a feedback rating over 800 with 99% being positive.
A couple weeks passed, no package, but I assumed that, since the auction doesn't specifically state a shipment method, he must've used something cheap and slow like parcel post or even media mail. I also took note that his feedback does seem to reflect some inclination of his to be pokey about getting packages mailed out, sometimes waiting well over a week. I wasn't too worried, but I sent an email anyway just to ask if he could tell me what shipping method he used, around what date was it mailed, and around when can I expect it. He was kind of vague and didn't really give me any hard facts, so I took that as another sign that he drug his feet a little on mailing it out. He said it should arrive soon.
More time passes, still nothing. I keep in regular communication with him, and I get more concerned that the package may be lost. Eventually he tells me that it was shipped UPS, but he said that he didn't have or lost the tracking number. More emails back and forth to let him know that the package still hadn't arrived even as September rolled around. He claimed that he was working on the situation. On September 5th, he said that he was going to contact UPS to either find my package or he would send me a refund, and he said it would all be resolved by the end of the week.
That was the last time I heard from him. I've sent him numerous emails since then, both via eBay and directly through my email, but nothing. It makes no sense because, even though he wasn't the fastest ever when it came to replying, we were still in regular communication and many emails went back and forth. I had no problems receiving his nor him mine. Several days ago I decided to go all out and send him a message via eBay and four different email accounts that I have access to. Even if I was having trouble receiving mail at one, I KNOW that at least one would be able to receive a reply from him; likewise, even if he had a spam blocker filtering out my Hotmail and eBay messages, I can't imagine he wouldn't get the Gmail or college email either.
Finally, tonight I had to leave him negative feedback before it's too late. I just hope that he'll at least see that and start communicating with me again.
I know what everyone is going to say, so, yes, I stupidly did not file a PayPal claim. You see, I've been using eBay since '99, before PayPal even existed, so my philosophy has always been to communicate to work things out. When I finally figured I should try to use PayPal to get my money back, it was too late. I had no idea that you're only given 45 days to open a dispute. I foolishly assumed that it would AT LEAST be 60 days, if not 90, which is how long they give you to leave feedback.
So... what can I do now? Any suggestions? Maybe I'm too optimistic, but I really don't see this guy as a scumbag who wants to steal my money. He was the one that first mentioned a refund, and going by his feedback, he has given other people refunds in the past. With such a large amount of positive feedback, he seems like a decent seller that normally gets people's items to them without a hitch. He has even been listing items over these three months, with a new game going up today, so it's not like he up and disappeared. I'm just at a loss here.
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Originally Posted by jonjandran
