Oh, no you're not. You've hit it on the head. There's a culture at Gamestop starting from the top down that really stinks. The corporate big-wigs have their employees treading on thin needles constantly. The employees are in constant fear of losing their jobs. So they push these pre-orders on the customers incessantly. And if you're not one of those customers that give in on a regular basis then you are likely not to be serviced favorably as the writing above suggested. This model may be successful for them in the logistics department as far as game orders are concerned, but it fails miserably at creating an inviting and healthy environment for its consumers AND employees.
I've made some "friends" at Gamestops without giving in to their pre-orders pressures in the past, but I eventually found out that they were being friendly so they could take advantage of me later on (trade-in credit converted to a pre-order without my approval SEVERAL TIMES) or guilt trip me into helping them meet their quota. After those kinds of experiences I really haven't been back to Gamestop on a regular basis. I hope the big-wigs in Grapevine are listening to feedback. It's time for a new business model.