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Thread: Keep faceplate for Xbox 360 return?

  1. #1
    Banana (Level 7) SkiDragon's Avatar
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    Default Keep faceplate for Xbox 360 return?

    I will be sending my 360 back to Microsoft because of the infamous Red Ring issue. I want to know if I should keep my faceplate. It is a normal white faceplate, but hopefully I will get a free one. I'd like to at least get one free item for my trouble.
    Rarest games in collection: (R8) Chavez II for SNES / (R7) Star Gunner (Telesys) for Atari 2600
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    Great Puma (Level 12) skaar's Avatar
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    You get a free shipping box!

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    Pac-Man (Level 10) evil_genius's Avatar
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    Default

    What are you gonna do with it?

  4. #4
    I can has MOAR DS? Custom rank graphic
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    I guess you didn't pay attention to the service tech's when you talked to them on the phone. You take off the faceplate and hard drive before you send in the unit. It'll also tell you that on the instructions that come with the coffin box if you did your processing online and never talked to anyone over the phone.

    My first unit I got back without a faceplate (so I put my original one back on) but this last unit I got just before Xmas came with a faceplate so now theres an extra.
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    Great Puma (Level 12) heybtbm's Avatar
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    The only reason they ask you to remove the faceplate is that they assume you have a unique one and want it back. It's a relic policy from when they used to actually send back the exact same unit you sent them.

    I've removed the faceplate each time I've sent a 360 in. Each time the 360 arrived back with a new one. In essence, I now have 2 extra white and 1 extra black faceplates.
    "One of the ways I gauge a DS game is by recharges. "...Tycho (Penny Arcade)

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    Banana (Level 7) SkiDragon's Avatar
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    Ok, thanks. Later I might decide to paint the extra or something. Otherwise it is pretty useless.
    Rarest games in collection: (R8) Chavez II for SNES / (R7) Star Gunner (Telesys) for Atari 2600
    Game Collection -- Game Commercials -- Favorite Game: Secret of Mana
    Wii code: 2572 7867 9177 9866 Smash: 0259-0110-4026

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