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Thread: New Game Informer. Xbox 360 Failure Rate? 54.2%

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    Default New Game Informer. Xbox 360 Failure Rate? 54.2%

    All I can say is WOW

    I was always told they were around 27%, but according to this, its twice as bad... I have the 20gb Launch 360, and its still working! ( aside from a few annoyances like the disk drive getting stuck upon ejection, and the noise, yes i took it apart and dusted it out several times, probably why its working still =) )



    Last edited by FxMercenary; 08-18-2009 at 02:43 PM.

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    I've had 4 break down on me, I'm starting to lose count. I got my first jasper this christmas and I've had no problems with it so far.

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    It definitely seems accurate to me. We've seen a lot of people deny the numbers (Remember when it used to be estimated at 33%?), but that's all it felt like to me, denial because they love their 360 so much. It's hard to find someone that really knows what they are talking about (ProgrammingAce). But I trust polls more than one or a few knowledgable people. Yeah Game Informer surveyed their readers whom probably play their systems a lot, but I don't think that matters. It shows that if you put some play time into a 360 you'd have a better chance flipping a coin to decide it's fate.
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    I thought it was closer to 100%. I'm not trying to be funny, I can't think of anyone I know who has only bought one system.

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    Quote Originally Posted by chicnstu View Post
    It shows that if you put some play time into a 360 you'd have a better chance flipping a coin to decide it's fate.
    I have a double-sided head coin.....I make my own fate and luck
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    Remember that 360's aren't limited to RROD as a fatal hardware failure.

    I'm on my 6th 360.

    All previous 5 had hardware failures. None were RRODs.

    3 A/V output failures on 3 separate launch systems (probably a bad batch), 2 DVD drive failures.

    RROD is probably a very high percentage of cause of failure, but if you factor in the other hardware failures that make the system unplayable/require repairs those numbers look reasonable to me. (And of course by reasonable I mean the accuracy of the poll.)
    Last edited by Frankie_Says_Relax; 08-18-2009 at 04:58 PM.
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    I've always heard the failure rate was close to 60% so this really doesn't surprise me at all.

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    Quote Originally Posted by Frankie_Says_Relax View Post
    if you factor in the other hardware failures that make the system unplayable/require repairs those numbers look reasonable to me.
    As far as I've read, the average failure rate for electronics is less than 10%. A 54% failure rate should never seem reasonable.

    No offense.

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    Quote Originally Posted by Kid Ice View Post
    I thought it was closer to 100%. I'm not trying to be funny, I can't think of anyone I know who has only bought one system.
    I'm going to doom our downstairs 360 and say... no problems. We got it in January 2006 no less.

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    Quote Originally Posted by Rob2600 View Post
    As far as I've read, the average failure rate for electronics is less than 10%. A 54% failure rate should never seem reasonable.

    No offense.
    lol, I meant reasonably ACCURATE numbers silly.
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    People whose 360's have failed are more likely to respond to a poll asking that specific question than people who haven't had one fail. I see no one at Game Informer seems to have taken a basic statistics course.

    Game Informer should share the "Epic Fail" with MS (Oh, they're not off the hook either) on this one. How embarrassing for professional "journalists" to treat this as news.
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    I have had my 360 since September of 2006 and it hasn't had a single problem. I have spent lots of time on it and have done a lot on it, and it hasn't red ringed or anything. I have a couple of friends who had Red Ringed 360's, so I guess I am lucky.
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    Didn't Kotaku do one of these about a year ago, with more than 5000 responses? They didn't get 54% but in the 30's.

    Either way, as shitty as it is, a MS covered program for replacement for 3 years on their biggest problems is still better than what Sony/Nintendo do/have done. I might slightly change my tune when my warranty is up in another 4 months, but I figure by then i'll finally get rid of a 360 with a Xenon board in it and get a new lesser prone to failure unit.

    My first system took me a month to get back from MS (it was sent in 2 days after Xmas, and fell to the wrath of a few holidays holding it up). My second one died before the following Xmas (yes their replacement refurb) and I had my current one back in less than 2 weeks from me shipping it out. Both deaths, failed disc drives. No RRoD. Heck of all my 18004MYXBOX calls, only 1 went to India and that one was pretty damn simple (though he screwed up other stuff for later calls, but those were all dealt with by US techs).

    20%....50% the number don't surprise me, nor should they to most anyone who'd read the magazine, since they have mentioned it before, would have heard about it from a GS employee when subscribing to the mag, experienced it themselves, read about it on one of the many news stories that have been around talking about it. Heck, people have been kicking around the 50-75% numbers for a long while now. Not stopping me from turning on my system tonight.
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    Quote Originally Posted by PapaStu View Post
    Either way, as shitty as it is, a MS covered program for replacement for 3 years on their biggest problems is still better than what Sony/Nintendo do/have done.
    microsoft only covers RROD... ive had my system repaired 2 times already, and it wasnt RROD so thank god I bought an extended warranty cause the problems I had wernt covered...

    everyone I know who has a 360 has had at least one go bad...

    if PS3's were close in price to a 360 I would buy one... but isnt that funny that most of us would rather buy another 360 then fork up the cash for a PS3....

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    Quote Originally Posted by crom View Post
    microsoft only covers RROD... ive had my system repaired 2 times already, and it wasnt RROD so thank god I bought an extended warranty cause the problems I had wernt covered...

    everyone I know who has a 360 has had at least one go bad...

    if PS3's were close in price to a 360 I would buy one... but isnt that funny that most of us would rather buy another 360 then fork up the cash for a PS3....
    Well you're in luck then, because starting tomorrow, the price of the PS3 is dropping to $299 Dollars!!! ( Read the PS3 Slim thread. )

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    Quote Originally Posted by FxMercenary View Post
    Well you're in luck then, because starting tomorrow, the price of the PS3 is dropping to $299 Dollars!!! ( Read the PS3 Slim thread. )
    dude... xbox 360's in canada brand new are $199...

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    Quote Originally Posted by heybtbm View Post
    People whose 360's have failed are more likely to respond to a poll asking that specific question than people who haven't had one fail. I see no one at Game Informer seems to have taken a basic statistics course.

    Game Informer should share the "Epic Fail" with MS (Oh, they're not off the hook either) on this one. How embarrassing for professional "journalists" to treat this as news.
    If Game Informer fails basic statistics, then you fail basic logic.

    The poll is the failure rate of all three systems. If people are more likely to answer a poll if their system does break, thus creating inflated data, then the Nintendo and Sony numbers should also be high. If 6.8% of people reported Wii failure in the poll, then what's the actual number, like 1%? 2%? Come on, bro. The difference between the hardware failure rate is beyond unacceptable, no matter how you try to skew the statistics.

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    Quote Originally Posted by crom View Post
    dude... xbox 360's in canada brand new are $199...
    yea they are, with no HDD, no wifi, no rechargable batteries and slap an additional $50.00 price tag on there for Live... I dont care if they were $100.00, they DO NOT COMPARE

    On a side note, I am looking forward to picking up an Elite GOTY bundle as soon as that pricing drops down to $249!

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    Quote Originally Posted by crom View Post
    microsoft only covers RROD... ive had my system repaired 2 times already, and it wasnt RROD so thank god I bought an extended warranty cause the problems I had wernt covered...

    everyone I know who has a 360 has had at least one go bad...

    if PS3's were close in price to a 360 I would buy one... but isnt that funny that most of us would rather buy another 360 then fork up the cash for a PS3....
    Oh, I know. They also cover the E-74 (or E-72, whatever error it is). I bought the extended warranty myself when I got the system. Well worth the 50 bucks especially since i've replaced mine twice as well.
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    Quote Originally Posted by crom View Post
    dude... xbox 360's in canada brand new are $199...
    Here in the States too....for the HDD less Arcade unit.

    Edit: D'oh too slow with the response!
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