I've been through the drill twice before. You send back your 360, it takes a few days for them to receive it, they scan it in and then immediately ship you back a refurbished unit. There is a site you can check that shows you where it's at in that process. The same day it hits the received step it also skips to "repair in progress", "repair complete" and then "console shipped back".

It's been well over a week since it hit the "repair in progress" step. I did request that they repair the console this time rather than replace it with an old refurbished one, since the one I sent was only a few months old. If they actually are fixing it then I don't mind waiting longer. If I wind up with another refurbished unit... well... nothing, really. Just more frustation, I guess.

I don't really have a repair question. I just wanted to rant about that because I miss playing my games.