Tell the dude he can buy whatever stuff he wants back.
At the going rate you normally charge other customers.
I have a friend who runs a small game store who has a couple of regular customers (unrelated to one another) who have the "seller's regret" syndrome.
Both of these guys trade in regularly and eventually buy back about 20-30% of the stuff they trade in, sometimes a few days later and sometimes a few months later.
However, they at least pay the going price for the games they are buying back and don't demand their stuff back for whatever pittance they traded in for. So they've never given my friend any trouble.
If anything, they amuse him because he tends to keep mental notes of what games those two customers trade in just to see how quickly they show up to rebuy them at full price.
In fact one of these guys tries to cover up the fact he is buying back his own games by implying he's "never played this one before" to save a little face.
Last edited by bangtango; 08-21-2010 at 04:07 PM.
This is why we used to make customers selling/trading in over $50 in merchandise sign a waiver saying that we aren't responsible if they decide they want to go back on a deal. Anytime someone came in looking for their stuff, we'd generally be accommodating, provided they weren't being cocks. The cocks got a quick 'already sold, sorry' and that was that.