I have a black Family Edition Wii, the ca. 2011 model that is not compatible with Gamecube; has not had many hours of play.
I just bought Metroid Prime Trilogy. Game started fine; I started a new game in Prime 3. Got to Ridley, beat Ridley, game suddenly crashed and gave me a read error.
Stupid me, I had set up the Wii on the side. OK, fix that. Disc had some fingerprints, no scratches. Wiped the disc, looks flawless. Same error. This is a dual-layer disc, and I understand that there are occasionally errors like this, but on the late-model Wii?
The Wii lens cleaning kit is no longer available, except from some retailers for almost $30. So I haven't tried that.
I called Nintendo; they will repair the Wii console (if it needs any repair) for free, BUT, they want me to send the console plus the Metroid Prime Trilogy game; the game cost me more than $80.
What would you do? I'm nervous about sending the game and getting the damn thing back.
Has anyone else had this problem?