Limited Run Games (producing physical copies of digital games)

[Aussie2B]

Today, LRG is selling NeuroVoider for Vita and Sundered for PS4, and preorders for Danmaku Unlimited 3 for Switch have opened. It's also the last day to preorder Windjammers for Switch.

I bought a copy of NeuroVoider myself. It's my first LRG order since November. Hopefully LRG will get to shipping more stuff soon because for a little while it seemed like they were hammering out unfulfilled orders, only for things to go quiet once the holidays approached. I'm down to seven unfulfilled orders (though I combined three into one order), of eight games total, not counting NeuroVoider, and I hope that number won't just keep increasing through January.

[mailman187666]

I just got Sundered today and got some blind boxes on the first. With that, I am back to having 7 unfilled orders going back to October. I checked the production updates page and it looks like there are a lot of games coming in this month (supposedly). I saw on the LRG forums that they mentioned that it is critical that they improve ship times and responding to open tickets. About a month ago, they took a pic of all the items they have on hand that are currently shipping and sent an e-mail out. One of them was 8-bit adventure and I still haven't gotten a ship notice for it.

If this was my workplace, we would be required to fill out paperwork for each and every time a customer made an official complaint about things taking too long to ship. It would then need to be approved by the quality department and investigations would have to take place in order to correct the situation (everything all with due dates attach to them). If anybody were to say things like "it's on the manufacturer, not us" or "it's out of our control" during all this....it would mean even more investigations and paperwork, and chances are that those excuses would only work once before they would start questioning your employment. Of course that's the difference between working in the bio-pharmaceutical industry versus the gaming industry. I know I'm kinda of ranting here about the ship times, but I do like LRG and what they do. I see how LRG conduct themselves sometimes and I can tell you that if it were my place of employment, there would have been major changes taking place before they would be synonymous for 6+ month wait times.

[Aussie2B]

Same, I bought the 8-bit Adventure Anthology all by itself, saw that they received it a while ago, and still nothing. So much for that shipping in mid-December. Everything just gets bumped and bumped and bumped. I'm sure many of those games supposedly shipping this month with get bumped to February, and maybe even beyond. And then there's my Another World CE which is getting held up for frickin' blank floppies, of all things. I don't even know how many weeks it's said "This should not take much longer to arrive." for that.

[Bojay1997]

I just got Sundered today and got some blind boxes on the first. With that, I am back to having 7 unfilled orders going back to October. I checked the production updates page and it looks like there are a lot of games coming in this month (supposedly). I saw on the LRG forums that they mentioned that it is critical that they improve ship times and responding to open tickets. About a month ago, they took a pic of all the items they have on hand that are currently shipping and sent an e-mail out. One of them was 8-bit adventure and I still haven't gotten a ship notice for it.

If this was my workplace, we would be required to fill out paperwork for each and every time a customer made an official complaint about things taking too long to ship. It would then need to be approved by the quality department and investigations would have to take place in order to correct the situation (everything all with due dates attach to them). If anybody were to say things like "it's on the manufacturer, not us" or "it's out of our control" during all this....it would mean even more investigations and paperwork, and chances are that those excuses would only work once before they would start questioning your employment. Of course that's the difference between working in the bio-pharmaceutical industry versus the gaming industry. I know I'm kinda of ranting here about the ship times, but I do like LRG and what they do. I see how LRG conduct themselves sometimes and I can tell you that if it were my place of employment, there would have been major changes taking place before they would be synonymous for 6+ month wait times.

You're comparing a company that is presumably a major corporation dealing in potentially life and death for its customers with a small business run by a couple of gamer/collectors. They seem keenly aware of the issue and I have personally been receiving a couple of boxes a week from them for most of the past two months. The reality is that publishing games is tricky and there are a lot of third party elements including approvals and replication that are simply out of the hands of the publisher. I mean I can't tell you how many niche games I preordered on Amazon this Fall that were delayed by months or have been delayed into 2019. Sure, Amazon doesn't make you pay up front, but it does illustrate that even large companies have trouble delivering niche games on a set schedule. I think everyone can agree that the delays are a problem, but if the alternative is not to have some of these games see physical release, I would be happy to live with the delays every time.

[Aussie2B]

LRG has another PSVR game today: Neonwall. Good luck to those interested.

As for me, my 8-Bit Adventure Anthology finally shipped.

[Aussie2B]

Hey, Kirby, you're famous.

https://twitter.com/dkanaga/status/1082368305061453824

(This is one of the developers behind Proteus.)

[Aussie2B]

Today may as well be called Iconoclasts day by LRG since they're selling the game on Switch, PS4, and Vita, with CEs for all three platforms, and various merch. The only non-Iconoclasts thing they're debuting today is Proteus for Vita.

The first batch of all the Vita stuff is already sold out, outside of the mega-bundle. I grabbed an Iconoclasts Vita CE and Proteus myself.

[mailman187666]

I got a standard Iconoclasts for PS4 and finally a copy of Celeste standard for PS4. They are both games I want to open and play, since I haven't downloaded either of these titles in hopes they would get physical copies. Welp, they did, and I'm happy I waited for physical copies.