I just got a 32x and all games are freezing. It happens with 32x games and Genesis games. The freezing will happen at random times during gameplay, but it happens nearly every time I play a game.

I cleaned the contacts on the bottom of the 32x (the connectors that attach it to the Genesis) and it didn't help. I have a Genesis 2 and never had this problem before installing the 32x. Everything is installed correctly, including the two metal clips inside the Genesis cartridge slot.

Is there anything else I can do, or is it defective?