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Thread: Easy way to cancel Xbox Live trial?

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    Kirby (Level 13) Leo_A's Avatar
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    Default Easy way to cancel Xbox Live trial?

    Is there anyway to do this online without dealing with stupid Microsoft over the phone? Was a pain last time (Been using 2 month free trials).

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    Cherry (Level 1)
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    Call your credit card company and have them block charges from Microsoft (if they can do that). I think MS would get the point
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    Kirby (Level 13) Half Japanese's Avatar
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    Just call them. 1-800-4MY-XBOX. I just had a year sub. that ran out and they automatically rebilled me for it, so I have to call and cancel and get a chargeback. On the other hand, to try to get me to keep the account, they offered me free games (none of which I was interested in, or didn't already own). They were platinum hits Xbox games and the guy read a list off to me:

    - Counterstrike
    - Rallisport Challenge 2
    - Top Spin
    - Crimson Skies

    and there were probably a few more. Anyway, I'd just call them, I've dealt with them before and every now and then you get a decent human on the other line.


    EDIT: to clear it up before it happens: I was able to choose ONE game from that list if I kept my account. Not the whole lot.

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    Pac-Man (Level 10)
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    Quote Originally Posted by DrJustinRamone
    Just call them. 1-800-4MY-XBOX. I just had a year sub. that ran out and they automatically rebilled me for it, so I have to call and cancel and get a chargeback. On the other hand, to try to get me to keep the account, they offered me free games (none of which I was interested in, or didn't already own). They were platinum hits Xbox games and the guy read a list off to me:

    - Counterstrike
    - Rallisport Challenge 2
    - Top Spin
    - Crimson Skies

    and there were probably a few more. Anyway, I'd just call them, I've dealt with them before and every now and then you get a decent human on the other line.


    EDIT: to clear it up before it happens: I was able to choose ONE game from that list if I kept my account. Not the whole lot.
    but still something worth thinking about when it's time to renew...

  5. #5
    Insert Coin (Level 0)
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    I just did the same thing today. No hassle to cancel. I didnt get the free game offer though.

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