OK - need some advice on this one. I recently sold a factory sealed DC game on ebay, buyer paid up and I sent the game. I just had an email from him saying that when he opened it, there was a cover and manual inside, but no disc.
Now, I had about 10 copies of this game all brand new, and have sold 8 of them and had no complaints. One copy I kept for myself, opened it and all was fine. This was my last copy.
Question is ... what do I do? Obviously I can't say 100% definitely that he is lying, because it was factory sealed, and I don't know what was or wasn't inside for sure.
But it seems pretty unlikely to me that there should be no disc in this thing, and I am wondering if he is just angling for a refund ...
My options seem to be:
a) Give him a refund, avoid all hassle & accept the possibilty that I might be getting scammed
b) Refuse to give him a refund even though it is vaguely possible that he might be telling the truth ... and probably earn a neg for my troubles
c) Offer to send him just the disc from my copy as a replacement, and possibly lose my only copy of the game - but know that if he is a scammer he's not getting any money out of it, and will only be gaining a disc only copy of a common game at best.
What would you recommend? Or can you think of any other options?
Vroomfunkel