Originally Posted by
The 1 2 P
Oh my Paul. I can't believe I'm actually going to say this but....this story may actually have a happy ending. After I made the above post last night I wrote the seller this message thru ebay:
And this was his response that I received when I got home today:
So he admitted that he received my games and never sent payment for them after the refund(this is of course assuming he actually received them later than a month and wasn't lying the entire time). It might have seemed like a done deal but I had some more work to do.
I called ebay's customer service number today(two times) and after being on hold for extended wait periods I called paypal to try them instead. After running thru all of their automated answers I was then redirected to ebay and after waiting for about 15 minutes I finally got ahold of an actual live person. I told her the whole story but then I had to "prove" I was telling the truth, which wouldn't be easy because this happened a year ago and the item transaction no longer showed up. But there's another way that ebay can do a search: feedback left. The buyer left feedback saying(of all things) that the item never arrived and that he was refunded for the transaction. Now that we had proof of the original transaction I gave her the paypal transaction number that showed that he paid me for the item and then was refunded a month later(this was crucial because he never filled a case against me but after a month had passed and he said they still didn't arrive I agreed to refund him). Then I had to give her the auction link with my games he's selling. Finally, she went into my messages and read the above message he sent. So that was everything they needed for the Trust and Safety team to start their investigation, although she already told me that the outcome will be him having to return my games(or resubmit payment) or get banned. And his account has been flagged so they will be watching all of his future transactions.
I also had the original messages he sent saying the items never arrived but she didn't need to see those. Everything else I provided was sufficent enough evidence for my case. And I suppose it's a good thing I saw them last night because those original messages and the paypal transaction details expire in a year. So now all I have to do is wait for them to message me in a few days with the final outcome.
Atleast now I can say I never had any packages lost in the mail, except for a strategy guide I sent to Hawaii without tracking. I'm sure that one arrived too but it was only worth $5 so it's no big deal. Anyway, along with them starting a case they will be messaging the seller(if they haven't already) so I will keep you guys updated with what happens. I'm just glad I had enough proof to get the ball rolling.
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