I really don't understand why they're still bitching about used games, especially if the game is no longer in print, it's not the buyer's fault for wanting a game that the original publisher no longer manufactures. They made their money off of the copy the first time and well if the game didn't sell well the first time around there's really nobody to blame, that's just how things go sometimes.
I can somewhat understand a company getting upset when their game doesn't sell well at all, especially when it's a game that seemed to fall through the cracks and received good reception from critics. Now if a game sells exceptionally well and the company is bitching, well then they seriously need to shut the fuck up about it. If you made twice your profit back the fist time around and still make some money off the game when it goes "Greatest Hits", then there's really no need for you to get thirds, fourths and fifths.