I worked there for a grand total of 10 days before I decided to screw the noise, and my manager was actually a really chill guy. Of course the employees won't display their anger at the job, and I don't know how cool the store is where you guy but the one where I was and the one on the level above are pretty crappy. They're not the cleaniest and nobody really went out of their way to help people.
It's been a few years since I worked there so I can't remeber everything I hated but a few of the crap policies. First their pay, yah it was minimum wage and where I live that's not the average. It was 6.50 and you could get more than that almost anywhere, Starbucks paid 9 + tips (terrible job though I hated it). Giant Foods 9.50, and CVS Pharmacy 10.00. How they paid you? On a maestro card, the most useless thing ever. You want to your money? Gotta pay to get it out as there are no maestro atms that I know of nearby and you gotta pay for a check and from the other people working there good luck getting your direct deposit any time within a year.
Preorders, they pushed these really hard, good luck if you were in negative or at 0 or even low. That means less shifts for you and you know everyone you say it too is just annoyed by you. Same with the edge card. And like I said I don't remember everything I was young but there was other annoying stuff. Like every time you left the store you had to get your pockets checked by someone, that includes going out for lunch and stuff.
If you wanna hear more I remeber someone made a bunch of youtube videos in zero punctuation style about it. But it really is a shit job and while most of the time it isn't a bad experience if you keep going there you'll eventually get one. If it's buying used games, trying to return something, buying new games, buying used or refurbished systems. When you have a problem chances are they aren't gonna try and fix it. Also I'm pretty sure most people that work there hate customers. You do at any retail job for sure but a lot of the parents and others that come in there need some serious help.