You say that as if it's a throw-away gripe. Who do you suppose they are making games for? The fact they even have to answer for it says more than anything. Disagreement keeps money and product from changing hands. I'm waiting for when gamers get even more discerning and demanding when offered things, seriously. We've been jockeyed quite enough already.
The ultimate refutation here is that it's not about what Capcom wants, that is, if they even remotely imagine themselves serving a trade.