Quote Originally Posted by DrJustinRamone
Just call them. 1-800-4MY-XBOX. I just had a year sub. that ran out and they automatically rebilled me for it, so I have to call and cancel and get a chargeback. On the other hand, to try to get me to keep the account, they offered me free games (none of which I was interested in, or didn't already own). They were platinum hits Xbox games and the guy read a list off to me:

- Counterstrike
- Rallisport Challenge 2
- Top Spin
- Crimson Skies

and there were probably a few more. Anyway, I'd just call them, I've dealt with them before and every now and then you get a decent human on the other line.


EDIT: to clear it up before it happens: I was able to choose ONE game from that list if I kept my account. Not the whole lot.
but still something worth thinking about when it's time to renew...