About a month ago I bought a GBA game on Ebay from a UK seller. When I recived it I saw it was a pirate by checking the manual (which described a whole diffrent game hehe), checking down "inside" the game where the pins are to see if it had a NINTENDO print, it didnt. It also had a blurry print on the box and the 2 digit number that are inprinted on all GBA cartridges was missing.
I told the seller all this, but she refused to give me a refund. I also offered to return the game, but no, she didnt want to give any refund.
So I filled out a complaint to Paypal and today I got this reply:
In order to continue with the investigation of your claim, we must request
documentation to support your claim that the item is not authentic. Please
obtain a document from an unbiased, third-party, such as a dealer,
appraiser, or another individual or organization that is qualified in the
area of the item in question (other than yourself), which clearly
identifies the item as not authentic. If possible, the document should
include a serial number and description of the item, and must be on
letterhead that includes the name, address, and phone number of the
individual, business, or organization so that PayPal may contact them if
necessary.
How I'm I suppose to get a third-party to proof that the game is not original?
Paypal also wants me to fax the documents I get, but how on earth should I get these documents that proofs that the game is a pirate?